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HDFC Bank Complaints & Reviews

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Updated: Aug 21, 2026
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K
Karthick Samraj
from Avinashi, Tamil Nadu
Feb 8, 2019
Resolved
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Address: 560037

Hi,

Please find the below two unsuccessful transaction details, amount debited from my account credited card till now refund not happened. Transaction date[protected]

Rs.100.0 online recharge of airtel mobile [protected]; txn id[protected] has failed due to a technical issue. Refund will be processed within 7 working days.

Rs.100.0 online recharge of airtel mobile [protected]; txn id[protected] has failed due to a technical issue. Refund will be processed within 7 working days.
Mar 17, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Feb 11, 2019
HDFC Bank Customer Care's response
Dear Customer,

We have taken note of your comments expressed with regard to your credit card, you may look forward to receiving a response to your e-mail id in 3 working days. The reference number for this interaction is[protected].

-Nadia
HDFC Bank Customer Assistance
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    R
    Rittamadam
    from Ambala, Haryana
    Feb 8, 2019
    Resolved
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    Resolved

    Sir /madam
    I am arun kumar having account in hdfc bank since five year.. On 26th january my amount got debited with 10000 and 6000 at 01:08pm and 01:09pm. While atm is in my pocket.. I dont why and how this would take place.. I complained this before too.. But no response from hdfc side. They called just once and discntd in between.. Plzz look into this matter on urgent basis.. My account number is..[protected]
    Mobile..[protected]
    Mar 15, 2019
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Feb 11, 2019
    HDFC Bank Customer Care's response
    Dear Customer,

    We regret any inconvenience you may have faced. Request you to write to [protected]@hdfcbank.com with your account number, Date & amount of debit of charges and the reference id TTU[protected]. A bank representative shall contact you as soon as we receive this information We would also like to caution you against posting sensitive information such as your Account number / Mobile number on a public forum

    -Anay
    HDFC Bank Customer Assistance
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      R
      Rittamadam
      from Ambala, Haryana
      Feb 8, 2019
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      Respected sir/madam
      I am having hdfc bank customer since 5 years.. On 26 january.. My acvount got debited with rs 10000 and 6000.. While my atm is in my pocket.. Since sometime before i withdraw amount of 4000 and 1000... But i hadnot withdrawn 16000.. They are debited from different area and different atm.. I had previously complain of this.. But no response.. Hdfc customer called me once and discncted in between.. My account number is..[protected]
      My name is arun kumar
      Mob..[protected]
      HDFC Bank customer support has been notified about the posted complaint.
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        S
        Santhiya Vasudevan
        from Hyderabad, Telangana
        Feb 8, 2019
        Resolved
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        Address: Coimbatore, Tamil Nadu, 641035

        Hi this is santhiya, actually i paid my minus balance of rs 2500 on month starting it self after also they holded my account balance 6700, when i called customer care they asked to pay at least minium due i was made that on 3rd feb it self when called on 1st day cust care said 24 hrs to 48 hrs when i called on 3rd they said 3 working days again when i asked on 4th day they said 4 working this is the 5th working day still now i didn't receive amount from my account, please take my compliant as priority sir/madam because i'm staying out of my home i have to pay my hostel fee on 5th it self still now im not able to pay itz been only 1 month im staying i don't no anyone here to get the amount when ever i go for a hostel canteen they are asking for fee infront of everyone this is the 2nd day without food drinking coffee tea that's it i don't no whether you understanding my situation or not if they asked to vaccat my room no other go i have to go back home i have leave my job as well for 30000 credit card i'm losing everything please please do something please my very kind request
        Mar 15, 2019
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Feb 08, 2019
        Updated by Santhiya Vasudevan
        Please do something and return back my amount please
        Verified Support
        Feb 11, 2019
        HDFC Bank Customer Care's response
        Dear Customer,

        We note that you have sought clarification with regard to your credit card account. We request you to contact our Debt management officers at[protected] for further assistance in this regard.

        -Zubin
        HDFC Bank Customer Assistance
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          K
          kashif kadri
          from Ahmedabad, Gujarat
          Feb 8, 2019
          Resolved
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          Resolved

          Address: Vadodara, Gujarat, 390012

          As i have a finance loan on my phone
          The emi payment was ecs but since i have got the loan the first payment was cleared by ecs. But after the second month ecs was stoped and i have to pay the emi by cash. Since complaining twice the bank has not solved the problem. Am really fed up by the bank
          I hope hdfc will help me out
          You're faithful
          Kasif kadri
          Contact.[protected]o
          Mar 17, 2019
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Feb 08, 2019
          HDFC Bank Customer Care's response
          Dear Customer,

          I request you to share your complete concern, loan account no. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

          -Anay
          HDFC Bank Customer Assistance
          18 aug 2018 dedeucted 885 rs annual charges .i am service un punjab police .i have saliried account so please refund acc no [protected]
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            S
            skpramod
            from Delhi, Delhi
            Feb 8, 2019
            Resolved
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            Resolved

            Address: Satna, Madhya Pradesh, 485001

            Dear sir,

            I am writing this mail after disappointed with the services of hdfc card. Two month back, i got this card and since then there is no communication but getting delay pay deduction on every month bill. Some time the customer care were calling and threatening to me.

            I am using the credit card since last 20 years but never paid a dalay fee of 1 rupee. With the false commitment they hdfc card was made. I am in a position to pay in time but in place of supporting they are harassing me and cutting delay fee.

            I am writing this mail in a hope that proper care would be taken on my issue with to develop confidence on the hdfc card.
            Mar 11, 2019
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Feb 08, 2019
            HDFC Bank Customer Care's response
            Dear Customer,

            We can help with that. Please write to [protected]@hdfcbank.com with your Card No., complete concern & registered contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

            -Manoj
            HDFC Bank Customer Assistance
            This is regarding refund by irctc which has been processed by the bank.I even got a message from the bank regarding the same that refund has been processed but this money has not been reflected to my account yet
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              U
              Uma1994
              from Chennai, Tamil Nadu
              Feb 8, 2019
              Resolved
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              Address: 560100

              I got a meaasage like this from hdfc bank.

              Dear customer mandate reference no: hdfc[protected] issued to payu payments private limited with value rs. 28000.00 and frequency adho is received today for processing.in case of any issue please get in touch with your branch.

              I have processed this for applying personal loan with payu, but my kyc is not complete and loan is not processed. So i would like to cancel this adho as soon as possible.

              I am attaching the screen shot of the messagr as well. Please help in cancelling this.
              Mar 14, 2019
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Feb 08, 2019
              HDFC Bank Customer Care's response
              Dear Customer,

              We can help with that. Please write to [protected]@hdfcbank.com with your Loan Account No./Application No. or Customer ID & registered contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

              -Manoj
              HDFC Bank Customer Assistance
              Respected Sir/Mam

              I had applied for a credit card though HDFC bank, meanwhile you had send it to me also through Blue Dart Couriear, the AWB No.#[protected] It has not been deliverd to me, Kindly look at this issue and help me out.
              Thank's...
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                M
                MEGHAJEE NARWADE
                from Aurangabad, Maharashtra
                Feb 8, 2019
                Resolved
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                Resolved

                I don't know what the hdfc bank is doing with my account on 31 dec 250 rs deducted and on 5th feb rs 709 deducted from my acc (Total=958) is deducted for "amb chrg incl gst for jan2019-mir[protected]" i dont know what is this deduction for. How bank peoples will deduce someone hard money without informing to them, if there is some charges then there should be a prior notice first, so that user should follow your bank polices.

                I want my money back. This is second time when bank deducted amount from my account without providing any information to me. This deduction is maid on 5 feb 2019. And my account number is [protected].

                Meghaji
                Acc no:- [xxxxxxxxxxx9950]
                Bank name: hdfc bank
                Mar 14, 2019
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Feb 11, 2019
                HDFC Bank Customer Care's response
                Dear Customer,

                In the event of no salary credits in the Salary Account for any continuous three months, the Bank reserves the right to change the status of Salary Account to Savings Regular Account without any intimation to the account holder/me and the Terms & Conditions as applicable to the HDFC Bank Savings Regular Account shall apply to this account from the date of change of status. The Terms & Conditions and features applicable to Savings Regular Account are published on the website of the Bank. Please visit: https://bit.ly/2JgzzR7 (For Terms & Conditions) https://bit.ly/2D62CbT (On charges applicable for the Regular Savings Account) Please feel free to write to us at [protected]@hdfcbank.com for any further assistance/clarification and we shall be glad to assist you.

                -Nadia
                HDFC Bank Customer Assistance
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                  C
                  chennam
                  from Mumbai, Maharashtra
                  Feb 8, 2019
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                  Address: 560035

                  My name is ravikumar chennam for past four years i am using hdfc bank customer. Card ending 4924

                  Yesterday i got cal from lakshmi from kalyan nagar branch,[protected] i have given commitment i will pay the amount tomorrow, but later i relaised day 9 my bill will generate,

                  So i informed to her i will pay amount once new statement got generated,
                  As this any crime she started shouting on me.

                  I dont know hdfc callers giving money to me for free, you are taking all charges late payee fee and interest and penlity and again you are shouting on me.

                  I did not say i will not pay, i will pay next day, this is not first time same thing happend on my hdfc jumbo loan and my personal loan so i pre closed it because of their rude and arrogance behavior.

                  Hdfc collection department very very worse and rude manner behavior for contacting customers.

                  Is this is right means, i will pay 30k on 9th feb and with one week i will pay full amount and i will close credit card and my savings account.

                  Please provide the feedback on this.

                  Please let me know if anything required my end.

                  Thanks,
                  Ravi ch.
                  +91-[protected]
                  HDFC Bank customer support has been notified about the posted complaint.
                  Feb 08, 2019
                  Updated by chennam
                  card number:[protected]
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                    S
                    sweetrevenge
                    from Bengaluru, Karnataka
                    Feb 8, 2019
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                    Address: Bangalore, Karnataka, 560064
                    Website: www.hdfcbank.com/htdocs/common/PayZapp/index.html

                    Hello team,

                    I made a transaction on 07/02/2019 in hdfc payzapp app wherein i transfer money to other bank account, once i click on submit to process the transfer it shows a message for a minute that waiting for banking confirmation and finally i got a message after minute that transaction is failed but when i refreshed the app it showed transaction is successful. And, till now the money is not credited to the bank account.
                    Please help.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      B
                      bmahajan
                      from Delhi, Delhi
                      Feb 8, 2019
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                      Resolved

                      Address: New Delhi, Delhi, 110059
                      Website: www.hdfcbank.com

                      Hdfc bank

                      This complaint against your car loan collection team agent called me and treat like goons and force me to meet or visited my home for threaten my family members. It was big mistake for taken car loan with your bank because hdfc bank such day by day getting worst bank.
                      I am write here for request you stop all this illegal method rest will file case against all this in rbi.

                      Agent name rajesh
                      Phone [protected]

                      From
                      Bhupesh mahajan
                      [protected]
                      Mar 14, 2019
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 10, 2019
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      I request you to share your Loan Account No., registered contact details complete issue on [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                      -Manoj
                      HDFC Bank Customer Assistance
                      Feb 10, 2019
                      Updated by bmahajan
                      i already shared loan account number and same complaint with mentioned mail address but answer here publicly why always your bank behave like this with customer and ready to threaten. I am sure will you reply its not your executives and may be third party collection agencies worker done this but tell me one thing, this agencies you selected for collection so before that will you never check its work under rbi guidelines or will you given instruction do anything our bank behind to support you????

                      its a big question mark to your bank but i know you never do anything .
                      I know how to handle this kind of people and banks.
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                        N
                        Naveen Byalakere
                        Feb 8, 2019
                        Resolved
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                        Resolved

                        Address: 560040

                        I have transferred amount 1lakh inr from hdfc bank to another bank account. While transfer hdfc bank failed to transfer money. The customer care is very pathetic they are not receiving calls at working hours after receiving they say this is the wrong department and they will transfer to the right one and then they cut the call. Very pathetic service i am going to cancel all the accounts and use their competitors. There net banking has a lot issues and you can't use your own hard earned money then why should we keep using their banking services
                        Jun 12, 2019
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
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                          B
                          bharathee
                          from Mumbai, Maharashtra
                          Feb 8, 2019
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                          Address: 560068

                          I returned an airtel sim card provided by my company in september 2018 before travelling out of india. The number was [protected]. I have a confirmation from my company that it was deactivated in september 2018 itself. Please note that it was a company provided sim and had no link to my personal bank account. After 4 months i see that airtel has sent a bill for some 3 lakhs rupees to my personal hdfc bank account bill payment. This is extremely unbelievable, unexpected and unacceptable. Where did they get my bank details? How do you accept a bill that comes without my consent or knowledge? Isn't it fraud? I don't know how many more such customers have been harassed like this. I want hdfc to investigate this thoroughly and get back to me with the details at the earliest. I also want to take it to the notice of relevant authorities to ensure airtel and hdfc are made accountable for this major unethical scam. Please advise. Thanks.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            Pradeep umravatiya
                            from Noida, Uttar Pradesh
                            Feb 8, 2019
                            Resolved
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                            Resolved

                            Address: Bhiwani, Haryana

                            श्रीमान जी मै बहुत बार बैंक को फोन करके बोल चुका कि मेरे credit card statement भेज दिजिये या mail कर दिजिये पर मुझे सिर्फ झुठी तसल्ली ही दी जाती मैंने उनको ये भी शिकायत की मै card statement online भी नही देख पा रहा हु पर कोई सहायता न मिल पाई बस statement वे वैसे ही बोलकर बताते । Statement मै मैंने पाया की मुझे बहुत से charge लगे है जो कि मेरी जानकारी के विरूद्ध है so please provide my last 3 month credit card statement and remove my extra charge
                            Mar 11, 2019
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 08, 2019
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We wish to inform that, with online Netbanking facility, you can access your card account information and can view your latest 6 months statements. We request you to login to Netbanking facility for quick access of monthly statements. In case if your card account is not registered for netbanking facility please do visit our website www.hdfcbank.com > Personal > Ways to Bank > Bank Online > Netbanking > Register online.

                            -Nadia
                            HDFC Bank Customer Assistance
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                              Lakshman Sharma 2275
                              from Delhi, Delhi
                              Feb 10, 2019
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                              Address: New Delhi, Delhi, 110077

                              Sir, I've got a maruti Suzuki Swift desire of 2013 model. The car is registered as a commercial taxi at IGI airport. My HDFC FASTAG device got damaged in an accident in which my front windshield glass broke. So I hereby request you to provide me a new FASTAG device as soon as possible. I've also enclosed a photo depicting my device.
                              Car no. - DL 1T 8485
                              WALLET NO. - [protected]
                              HDFC Bank customer support has been notified about the posted complaint.
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                                pscis96
                                from Mumbai, Maharashtra
                                Feb 7, 2019
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                                Address: Mumbai City, Maharashtra

                                I have one HDFC account which was started as a salary account and its minimum balance can be 0 rupees. However, after leaving the job, You converted my salary account to a regular savings account automatically. you didn't inform me the minimum balance I should keep on the account. According to Reserve Bank guidelines, every bank is required to inform the customer about the minimum charge he should maintain prior in his A/C to levy penalties. Atleast You should inform about this. How can u deduct the money without any prior intimation If you people want to do such things let me inform once. You guys deducted more than 4500rs from my account, i kindly request you to look into this matter and and to refund the amount which you have been deducting without any intimation.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  krishna7143
                                  from Visakhapatnam, Andhra Pradesh
                                  Feb 7, 2019
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                                  Address: 500032

                                  I have hdfc sal account and get two wheeler loan from hdfc bank i paid every month emi 4938 but once i cant maintains balance in account that time bounce my emi and bank charge me bounce charges with taxes and after one month they charge me 236 re for emi rtn charges (already charged multiple times)what is this charges and what is related this charge without message hdfc always problem complaint service and we not choice for other bank sal account.
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    ankursah
                                    from Pune, Maharashtra
                                    Feb 7, 2019
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                                    Address: 411033

                                    On Feb 5, 2019 Rs. 708 was deducted twice from my HDFC account for "AMB chrg incl gst" (probably because the account is now a savings and not a salary)
                                    However, it is unfair for any bank to take money out of their customer's account without informing them. Now my balance has become negative when I actually wanted to use that money.
                                    I have been an HDFC customer for over 10 years now and I also cleared a HDFC Car loan during this period. I do not deserve this so please refund this money
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      Revsnth
                                      from Visakhapatnam, Andhra Pradesh
                                      Feb 7, 2019
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                                      Address: Guntur, Andhra Pradesh, 522001

                                      Respected sir/madam

                                      My name is P.REVANTH KUMAR

                                      I AM USING MY CREDIT CARD SINCE 3 YEARS

                                      MY CARD NUMBER _-- { [protected] } recently last month i paid bill of my credit card paymentof rs 30;000 at the 3rd date of last month of 1st week at 11am morning at bank

                                      But at the same day is billing date

                                      I had already paid late pay charges at 2 days before

                                      Please check my credit card statement

                                      But paying at same date morning late at 11am already autopay on my card is debited & late charges apply to my credit card

                                      But on that date at cash section we paid but already autopay has debited & autopay return charged charges

                                      We got a SMS of return autopay charges

                                      We ask cashier HE told please take amount has self & transfer in online ASAP

                                      WE done at the same date

                                      But I had already paid & send email to ur HDFC BANK about of my autopay return charges

                                      But no return email or no reply from bank

                                      Please check our statement details &

                                      REFUND my AUTOPAY charges ASAP
                                      Iam a HDFC CUSTOMER OF SINCE 3 YEARS OLD
                                      EVERY TIME OF MONTH IAM USING & PAYING MY CREDIT CARD PAYMENT ON TIME ONLY
                                      PLEASE CHECK

                                      Please do needful to us
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        Y
                                        Yeshua
                                        from Thrissur, Kerala
                                        Feb 7, 2019
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                                        Address: 401303

                                        I submitted a mobile changing form last Thursday ie on 31st Jan 2019.But it's still not been done. My new mobile number is [protected]. I have the receipt. It's yet to be done

                                        The bank has debited my account twice with RS. 286 against some one EMI charges but I don't have a loan nor a credit card. I repaid the Gold loan last June 18. I have attached the screen shot.So why such debit?. The bank has charged debit card fee whereas mine is a salary account there is no fee for debit card. Can you please explain.
                                        HDFC Bank customer support has been notified about the posted complaint.
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