HDFC Bank Complaints & Reviews

I tried to place a order from flipkart at today morning through debit card payment. The debit card alert message came instantly and the order also placed from flipkart. But when i checked my bank balance at evening it seemed the amount have not detected. The same balance before ordering is maintained. So i checked in mini statement i couldn't able to find that particular transaction and i called the flipkart person to check upon order confirmation and they said amount debited order placed. But why is not reflecting on my account statement. Is that any server problem?

Hi Team

I have I applied for personal loan from HDFC I got the loan after deductions Charges, Processing Fee and Insurance. When I am applying loan on that time I said clearly I don't want any insurance but they charged and bal tra to my A/c. When I am taking topup loan on that time also I said clearly I don't want Insurance but Again they charged. Almost they charged 13 K from both the loans. When I am taking toploan executive said I will get back first loan amount to my bank a/c. Still i didn't receive any amount and Insurance documents under my name for the 13k. ECM got cancelled but they said after due date and I clear the loan amount on the same day. But they charge 640+ for charges. It's not my fault and I am clearing the EMI before due date and giving tra ref no to staff. But still staff are torchring for charges. I am getting calls from diff nos and each staff saying diff procedure.

Please look and solve my problem

I have savings account with HDFC, at the time of account creation the HDFC representative(employee) mentioned that is zero balance account.

The branch also convinced me to take credit card (basic which is only 37K avail) and he also mentioned there is no monthly and service charge for the card they provided.

Though there were no purchases on the card they started charging monthly after an year they started calling me and mentioned that I had 7K some due amount to be paid for the card.

When I asked for the purchase details they could not give any details, But I still cleared that amount by paying it.

Now they started charing on my savings account as well which has INR -8, 552.59 due amount.
I walked to Electronic City - 2 branch to enquire the charges and to close the account.

A lady who was representative for account was not even attending me and was not able to answer for the unwanted charges. She almost made me to wait 3 hours that she couldn't access the system due to some server issue.

Finally I left the bank without the account closure, They have already blocked my account but still they charge non maintenance fee for account I have which is actually zero balance account.

The type of account which I have itself zero balance account but I still charged with some fee.

I even called customer care but did not had any proper solution or response from them.

Please note that the due amount is not included in monthly e-statement.

My Account Num: [protected]
IFSC code: HDFC0003781
MICR code:[protected]
HDFC BANK ELECTRONIC CITY PHASE 1

Hi Team,

I have purchase iPhone X 256GB from Reliance Retail Limited by HDFC paper loan(Consumer Durable Loan ) for 9 EMI offer of 12000/- Rs cashback value 1 lakh from month EMI amount 11845 EMI was debited every month without any due .

HDFC Finance amount :- 99000.00 for 9 month EMI (11845/-/ per month)
LoanRefNo : [protected]
Bill details
C#50024937 Dt: 11/03/2018 21:20:17
S#8885 Txn#23 R#101
PaymentRefNo#[protected]
Tax Invoice#[protected]
[protected][protected]
[protected][protected]

after several follow up with Hdfc bank i got last EMI waived off based on the offer
Loan Account Number :- [protected]
Bank Account :- [protected]

multiple reference number[protected],[protected] ..

The below mail i received from bank team it will adjusted but my EMI amount is 11845/-rs and now iam getting mail and SMS as i need mark remaining amount of 242.47/-RS balance to close the loan account how ?

Bank is cheating me they need to pay me balance from the cash back of 12000/- rs ..

i need log a complaints on this from bank iam not getting any support to close this loan get the NOC for the same ..

loansupport
Sun, Nov 18, 2018, 9:31 AM
to me

Dear Mr. Dayalan,

Thank you for your patience and co-operation.

We would like to inform you that 12000 cash back has been posted on 14th NOV'2018 in your loan account.

The Reference Number for your query is[protected]

In line with our focus and commitment to Customer Service, we trust the issue has been resolved to your satisfaction. If you are not satisfied with the resolution, you may write to us through our website - www.hdfcbank.com/escalation http://www.hdfcbank.com/escalation

Warm Regards,
Yasmin Sayyad
Customer Service Officer
LoanSupport Team
HDFC Bank Ltd.

I have booked a movie ticket on 06/01/2019 for gokulam cinemas sundar paradise poonamallee but the transaction failed to times my amounnd of rs.429.20 is debited to my a/c in hdfc cedit card no (Protected). Since the ticket was being purchased on line the book my show has not credited the amount to my credit card, so for pls do the needful immediately.
Thanking you,
S saravana kumar
.

This is the worst service i am facing from hdfc bank.

I had opened my nps account online and given hdfc bank as the account for transaction.

Its been more than a 15 days. Hdfc still didn't approved my kyc.

Followed in my home branch as well as nearest branch but of no use

Even sent an email to hdfc security but no reply

What the hack of service they are providing

My money is not credited into my account as it is already credited/reversed by google*tinder on[protected] at 15:17:22 and i have got aessage for this but it is not yet credited as it is been a week.
Money which is credited/reversed by aradhya enterprises on[protected] at 14:30:09 is also not credited into my account.
Assist me soon as it is already a week.

My customer id[protected]
My contact-[protected]

Dear sir/mam

My name is puneet kumar ahuja my registered phone number is [protected] and email is [protected]@gmail.com.

I am not able to communicate with the collection settlement team of hdfc bank and they are applying huge charges on my account.

The customer care support team has given me some person called nasarudhin's numberf from past 10 days he's also not receiving my calls today after continues calls here received enter is out of station for some important work and he has no given me any alternate number to contact.
I just request customer support for 6 emi settlement and they say that they are not authorized to you my account this extra charges really unbearable and something needs to be done.

I have paid a lot of amount towards my credit card. But still the total outstanding amount is more than the credit limit given to me.

Kindly help.
Puneet a

I have been charged annual fees in the 3 rd month without having information on same. I hold hdfc bank account and was told by bank employee that the their is bo charges for the credit card. The card was forced upon me by the employee without sharing what are the clauses to maintain the card without memberahip fees. Have filed conplains with the card authority on phone and mail but they refuse to reverse the amount also bank branch showed their helplessness for same and the credit card company is charging interest every month. This is undue and unfair on the hdfc account to lure customers and than charge them and levy interest if not paid.

I am not able to convert my payment to smart emi. When i tried it said "we regret to inform that your credit card is currently not eligible for insta loan."

Please do the needful, i tried contacting customer care twice. After waiting for 5-10 mins on the call, call got disconnected both times and no one called back.
This is very disappointing....

Hey, i have received a messege saying:-dear customer, mandate reference no :- hdfc[protected] issued to ashish securities pvt ltd with value of rs.23750.00 and frequency mnth is received today for processing in case of issue please get in touch with your branch kindly help. As i have no done any transaction on my behalf so kindly tell me what to will my query will be solved

Hello team,

From past one year i'm using hdfc credit card. It automatically recharges my two mobile number every month and the same comes in my every month credit card bill statement.

I want to cancel this. I never opted for such but i dont know how does it works. I tried n number of time with your customer care, but no response also i couldnt find any way to cancel via my net banking.

Please do the need full.

Thanks
Raghavi

Hi

My old number- [protected]
My New Number- [protected]
My Old phone lost on 7 Jan 2019 so that i want to change my contact in hdfc credit card

As my old phone is lost kindly update my new number on urgent basis.
Please update my new number as soon as possible

My email id: [protected]@gmail.com
Name: Tanvi Tyagi
My New Number- [protected]

Having lost my phone i froze my bank account and blocked my credit cards on 27th dec. On 31st dec i visited hdfc bank, halasuru to reactivate and replace my accounts and cards. Neither i nor the relationship manager was able to do anything online or by phone, so forms were manually filled out and sent. On 6th jan i got a message that my account did not autopay my credit card bill. Nine days later i have not received my cards yet.

I have applied hdfc fastag through online and made payment of 500 inr. The reference number of the application is hfr096866. I have uploaded signed copy of the final document and rc/aadhaar and since then there is no update.

There is no way to contact hdfc fastag guys as the customer care have no update asks to contact via mail,
What's use of customer care service

I am tired of calling customer care agents it take a around 20 min to reach your agent i don't understand what time of customer experience you get.. The worst customer care ever. If this will be the case this bank will shot of customer very soon.. You guys literally frustrated people very bad i face this issue ever time i call customer care executive.. Very bad trained executive hdfc have

Respected Sir/Madam,
I am suffering from credit card charges. Here is my problem:
My father has HDFC classic salaried account and I have my joint account in bank. My father has already free of charge card. so someone from the HDFC bank told about free of charge credit card. So i agree with them and issue a card. after one month we got 150 rs bill as docomo sim recharge. So i pay it through net banking but I cant get recharge so after visit of hdfc bank branch, Came to know that recharge was bounced and payment also bounced. So i thought I am not getting any recharge so why to pay and i didn't pay anything. After 2 month i got credit card charge of 2500 and that i don't know because we had must apply on strictly regulation that the card was free of charge. I also don't know I was facing this charges at that time. after visiting credit card recovery office on 7th January (today), we got to know that The person who issued a credit card he never give us any advise and always told us its a free of charge. I have also not getting pin number so I hadn't even activate card and make any transaction. so eventully I have not using any money from credit card and your charges are reached on 5700 rupees. Kindly request you to reverse my all charges. we are suffering this problem the amount was big because we didn't use even a single rupee. you can check on your records too. please help us and reverse back all charges. I went bank branch also they told us to email you. and customer care also delayed and didn't reply. we are only got trapped in this issue. and bank officer never give us proper explanation. he told us some 3 month process but after one month bank added charges. if he told us at least once that it is chargeable card, we never apply.
so officer give us wrong commitment and we are bearing this.
kindly please contact me back([protected]) or email and help me to reverse my charges. we are very grateful to you. It was a very hard situation for us to pay this much money without use a single rupee.
please take care of this matter on immediate basis, else tell me if i need to go to government authority to make FIR on the bank officer chirag patel: [protected] who did not give us proper information about credit card.

from,
suhani
Surat-395004, Gujarat

Mainey 17.11.2018 ko branch me ja kr account close kreney ki request diya tha .after 2 month bhi account close nhi hua .
aur maintenance charge alg se charge kr diya .app se request h ki jald se jald account close krney ki kripa krey .request lene ke baad bhi account close nhi hota aapke bank me .boltey h accont close ho jayega .paise phley charge ho jata h .account . ××××××××7920

Mainey 17.11.2018 ko branch me ja kr account close kreney ki request diya tha. After 2 month bhi account close nhi hua.
Aur maintenance charge alg se charge kr diya. App se request h ki jald se jald account close krney ki kripa krey. Request lene ke baad bhi account close nhi hota aapke bank me. Boltey h accont close ho jayega. Paise phley charge ho jata h.

Without consent/ permission attached oneassist with credit card of hdfc bank and started realising charges₹1399/- and failed to cancel oneassist in spite of repeated requests to hdfc bank and to oneassist. So immediately refund whatever charges realised and cancel oneassist

4 digit no of credit card — — 7890
Oneassist membership no — 5676580
Name — shyamalendu chakraborty