[Resolved]  HDFC Bank — hdfc fastag

I have applied for hdfc fastag on 29 nov 2019 and till today date 17 dec 2019 i have not received any update about my hdfc fastag. As per you commitment i must receive it within 7 days. But still i am struggling for this. Being such a big organisation i have doubt on your service now. Even calling your toll free is not working each and every time the call is busy

Registered mobile number -[protected]
Email [protected]@gmail.com
Vehicle registration number - mh15ex4408
Fastag reference number - hfr799336
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Dec 20, 2019
Complaint marked as Resolved 
received fastag
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 18, 2019
HDFC Bank Customer Care's response
Dear Customer,

Your application has been received at our end & you will receive the Tag in 15 working days from the date of wallet creation. The dispatch details of the tag will be shared with you via SMS.

-Anay
HDFC Customer Assistance
Dec 20, 2019
Updated by Akshay4408
i have not received any dispatch details of the tag via SMS or E-mail, anyways today 20-12-19 my fastag delivered to my adddress. finally received my tag, but still HDFC should improve their system.
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