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[Resolved]  HDFC Bank — hdfc fastag hfr039861

Ordered HDFC fastag with ref number HFR039861
No information on its processing and no call from bank, customer care number is also not accessible kindly refund my money or provide me with the product.

Ordered fastag on 20 March from their website, no reply from them
No one is calling or no number is working to get its updated status, bank has charged 300 from my card.
hdfc fastag hfr039861
Complaint marked as Resolved Apr 29, 2018

Complaint Status


[Mar 27, 2018] HDFC Bank customer support has been notified about the posted complaint.
Verified Support
HDFC Bank Customer Care's response Mar 28, 2018 Dear Customer,

Kindly note that your FasTag has been dispatched to your mailing address on March 27, 2018, through DTDC courier vide POD number: Z53985010. The consignment will be delivered to you within 7 working days from the date of dispatch. Kindly email at hdfc.[protected]@sahaj.co.in or reach the Fastag Team on[protected] for any assistance/clarification with regard to your Fastag application.

-Anay
HDFC Bank Customer Assistance
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    HDFC Bank
    Customer Care Service
    Customer satisfaction rating
    58%
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    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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