HDFC Bank — hdfc fastag not received - ami

ami Kothari Mehta

from Karad, Maharashtra

Address:

Surat, Gujarat, 395007

Hello hdfc team,

It has been very disappointing for us with such a kind of setup for fastag from top bank of india.

I have applied for hdfc fastag thru portal, payment has been successfully deducted, fastag customer id, wallet id has been generated, amount has been credited, but fastag has not been received.

Local hdfc bank doesnt have any such information and they ask us to contact fastag support.

Tried calling and sent emails multiple times but there is no good response received from hdfc.

I am clueless right now what next has to be done by customer for getting such services from bank.

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HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 26, 2019

HDFC Bank Customer Care's response Dear Customer,

Please send an email at fastag.[protected]@insolutionsglobal.com with your concern for better assistance.

-Bejoy
HDFC Bank Customer Assistance

Dec 28, 2019

Updated by ami Kothari Mehta Thanks Bejoy,

But email id posted is not visible to me.
Please refer attached screenshot.