[Resolved] HDFC Bank — hdfc fastag still is not been delivered

Katluru

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka, 560024

Hi team,

The fastag application is submitted on 2nd dec and the customer id and wallet information shared by sms.

I could see wallet is been recharge with rs 300 but the actual sticker is not delivered on the given address.

The toll free number given on the site will never work and customer support team is not responding to my mails.

Request you to please check this and do the need full.

Below are the details:

Reference number:hfr84566

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Dec 19, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 18, 2019

HDFC Bank Customer Care's response Dear Customer,

Please email us at fastag.[protected]@insolutionsglobal.com along with your mobile number, date of application, the application number and vehicle no. for further assistance.

-Anay
HDFC Bank Customer Assistance

Dec 18, 2019

Updated by Katluru I won't be able to send an email as some part of the email id is protected . Please provide the email address in proper format.

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Comments

vinay1105

from Noida, Uttar Pradesh

Its been almost 15 days completed applying for the fast tag however, not received it yet also trying to call customer but no response from bank side as customer care number is continuously busy.

Never expected such a bad service from HDFC Bank.

MY Email ID is [protected]@gmail.com - please contact me in case of any further information.