[Resolved] HDFC Bank — Hdfc insurance | |
Last week I received a call from cell number [protected] by Mr Aditya Sharma, confirmation department about a hdfc classic assure plus plan, policy number 10085328 dated 23/03 /2010. I was asked to contact Mr Rajeev Saxena on cell phone number [protected] about the said lapsed policy, which I had never taken. Fortunately I was busy and outstation and I received calls from Mr Sharma today asking me to call Mr Saxena, from the head office, which I have not done. I do not know how they had all my details like address, date of birth etc. I was fortunate to have seen these complaints. Please take necessary action. On linkedin Mr Saxena is shown to be working with hdfc insurance. Vivek Kirpekar Was this information helpful? | |
Mar 26, 2017 Complaint marked as Resolved HDFC Life customer support has been notified about the posted complaint. Verified Support Feb 22, 2017 HDFC Life Customer Care's response Hi, we wish to inform you that post conducting the investigation and verification of the above mentioned details and contact no. by us, we have reached out to this conclusion that the mentioned contact no. is not associated and neither is registered with HDFC Life. Further, we request you to be cautious and on guard against such unwanted calls. Also, we would request you not to act on any such information received in the name of HDFC Life, IRDAI and/ or anyone else as HDFC Life will not indulge in such unethical practices to solicit business. The Notice Corner link on the Customer Service section of our website www.hdfclife.com is also updated to create awareness of this issue being faced by the insurance industry, as a whole. Please refer the IRDAI Notice on Spurious Calls by visiting the below mentioned link: http://www.hdfclife.com/irda-public-notice-on-spurious-calls.
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1 Comment | |
Comments
I have received the call today and I have call recording with the same details as mentioned by vivek.
Reply
HDFC Life Customer Care's response, Feb 23, 2017
Hi Pawan, you may write to us at [email protected]. We will look into it.
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