[Resolved]  HDFC Bank — HDFC Life 23397351

Address: Ground Floor, No.G-A, Sridev Complex, NO 65, CIT Nagar First main road, Chennai - 600035. SEND US A MESSAGE We will get back to you at the earliest.

Hi, The above is my policy number which was taken in Jan 2021.

I was sold this by the sales team - Dinesh who claimed to be from HDFC bank and I later realized is from (Vizza Insurance Broking services)

The problem is that I was told if I hold a HDFC credit card, the policy will be converted into no cost EMIs, however after the conversion I spoke to the person to confirm how will I be charged? and if charged how will they reimburse. They confirmed that after I share the interest charges they will reimburse me to my account and hence converted to EMI.

Since then Dinesh has been absconding and is unreachable. I have been trying to get a hold of many in the organization but no luck.

Now this is apart from the Fraudulent gift schemes they promised. I only need the interest charges of my card to be reimbursed. Appreciate any help here as this is disheartening to see customers being cheated like this.

Thanks, Sabarish
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Nov 5, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 30, 2021
HDFC Bank Customer Care's response
Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern along with the card details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Preethi
HDFC Bank Customer Assistance.
 
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