[Resolved]  HDFC Bank — Hdfc personal loan account not showing

[protected] loan account not showing in my hdfc app. I have a saving account and took loan but it doesn't reflect in hdfc app. I need to pay emi of it and it doesn't pull up any details in any app like hdfc, paytm, phonepe, google pay and hence I need this to be updated.
In my netbanking app, it says no loan taken.
I have sent multiple emails but I haven't got any response yet. I need this to be fixed. I am not going to pay late fee if charged in this case and this will hit my cibil I will take action against you
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Apr 27, 2024
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Mar 25, 2024
HDFC Bank Customer Care's response
Hi Nicky,

We understand the inconvenience. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution. -Anay, Service Manager
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