[Resolved]  HDFC Bank — hold balance in my account for no reason

Address:New Delhi, Delhi, 110030

I was in delhi and i have taken a car loan form hdfc bank in september 2016. The car i bought was maruti suzuki wagonr (Commercial numbwe delhi/ncr passing) for extra income purpose, all the intallments was very much clear and on time, in march 2017 i come to know about my promotional transfer to pune, since it was delhi/ncr passing number and cant be transferred on any other name before 3 years so it was impossible to drive this car to pune and also difficult to sell someone in delhi to a unknown person, i have taken lot of suggestion from colleagues and bank peoples also, hdfc bank people suggested me to surrender the vehicle to bank instead of selling to unknown person. I have surrendered the car on 31 march 2017 to hdfc bank, and now after more than one the hdfc year bank people is calling me that i have to pay 1.56 lacs amount to bank when i refused because i have given the car to bank they have hold this balance in my hdfc bank account my hdfc bank saving account is showing -1.56 (Negative balance) this will effect on my credit score. Request to you please help to resolve this.

Loan account number is 42558480
Hdfc banks saving account number is [protected]
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Oct 31, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 24, 2018
HDFC Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. Our team has made a note of your concerns and will contact you soon with an update on your issue within 5 working days on your register email ID.

-Anay
HDFC Bank Customer Assistance
Oct 02, 2018
Updated by Singh Indresh
Hi, thanks for responding to my complaint. As mentioned above in my query my account balance is not showing in negative mode it's looks fine now. But I did not got any mail about my loan closure and for NOC. When I have already surrendered the car in 31 march 2017 then why my NOC did not provided to me till date. Request to support team please help in this regard and provide the NOC for loan account number 42558480.
Oct 02, 2018
Updated by Singh Indresh
Hello sir, today I have checked my HDFC bank saving account now the hold balance is not showing in my account, it's bill now thanks a lot for your support.
But still I got call from bank person for payments and he is forcing me to do payment and asked for legal proceedings.
When I have already surrendered the car then what and where my role is.

I request to you kindly provide me NOC for the loan account number 42558480. Because after surrender the car no where my responsibilities is.

Since my saving account was a salary account and now no salary deposit in the account therefore I want to close my saving account as well.

For any discussion please call

Indresh Singh
[protected]
Feb 25, 2019
Updated by Singh Indresh
When I have already surrendered the car on 31 march 2017 to HDFC bank, and received the NOC also then why again after more than one and half the HDFC bank hold the negative balance in my saving and current account. warning kindly solve this issue with immediate effect, otherwise i will proceed for legal action on bank and the employee involve in it. Already complaint this in past also then why the same incident is repeated by bank. this is last time else i will proceed for police complaint and legal action from court through consumer forum.

Loan account number is 42558480
HDFC Bank saving account number is [protected] showing negative balance of -INR -160, 576.39
HDFC Bank Current Account [protected] showing negative balance of INR -156, 281.90
Complaint comments 

Comments

Hello sir, today I have checked my HDFC bank saving account now the hold balance is not showing in my account, it's bill now thanks a lot for your support.
But still I got call from bank person for payments and he is forcing me to do payment and asked for legal proceedings.
When I have already surrendered the car then what and where my role is.

I request to you kindly provide me NOC for the loan account number 42558480. Because after surrender the car no where my responsibilities is.

Since my saving account was a salary account and now no salary deposit in the account therefore I want to close my saving account as well.

For any discussion please call

Indresh Singh
[protected]

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