HDFC Bank - Home Loan — incomplete document processing and delay in loan disbursement leading to penalty

Address:

Gautam Buddh Nagar, Uttar Pradesh

Hi, i got my home loan approved by hdfc loans. The bank has a subvention tie up emaar and hence i decided to go ahead with hdfc loan associated with emaar.

However, the bank executive did not complete any document formalities required thereby leading to delayed payments to the builder.

It is a recurring practice and due to their negligence and delay in loan disbursement, the builder has levied a penalty of more than 30, 000.

I have been writing to hdfc complaint but not receiving any support.

I request you to please help resolve when customers are being penalized and harrassed by the bank and builder