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HDFC Bank Complaints & Reviews

2.9
Updated: Oct 4, 2026
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R
Raghav270297
from Gurgaon, Haryana
Mar 28, 2019
Resolved
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Resolved

On 13 th july 2018 i started receiving messages regarding a credit card processed without my consent. I didn’t accept it when send by courier. Complained to my personal banker but nothing happened. By declining the card and by sending several mail, matter was sorted. But now again i am receiving messages the same messages regarding a credit card. Even some charges have been deducted, request hdfc to refund the same or i’ll take a legal action against them.
A/c number-[protected]
Apr 28, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Mar 28, 2019
Updated by Raghav270297
Block/finish the card and refund the charges if deducted any
Mar 28, 2019
Updated by Raghav270297
Block/finish the credit card and refund the charges (if deducted any)
Mar 28, 2019
Updated by Raghav270297
Pls check the image, i receive this kind of message for the card which doen’t exist

Verified Support
Mar 28, 2019
HDFC Bank Customer Care's response
Dear Customer,

We observe that your credit card was sent to your mailing address and returned undelivered. Further, the same was subsequently destroyed due to security reasons after a time span of 30 days. In the event of any change in mailing address, we would require a duly filled & signed MID ( Most Important Document ) which is available at the below link seeking change in your address/contact details to enable us to do the needful. https://goo.gl/HxeMXF The address for communication is: HDFC Bank Cards Division No.8, Lattice Bridge Road Thiruvanmiyur Chennai – 600 041.

-Anay
HDFC Bank Customer Assistance
Mar 29, 2019
Updated by Raghav270297
If the credit card has been destroyed, then why i am receiving messages from your end.
Mar 29, 2019
Updated by Raghav270297
I don’t need the credit card, i never wanted one. Destroy the same
Mar 29, 2019
Updated by Raghav270297
Credit card is made without my permission, i never wanted one. Issue is not my address. Issue is that card was made without my consent, i never want a credit card
Hi
i am moving to qatar. where i dodnt have network for mobile. for any transactions i am unable to get otp on mobile. is there any option that i can get a otp on email for my credit card
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    S
    Sandeepkumar@26
    Mar 28, 2019
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    Address: Rohtak, Rohtak, Haryana, 124001

    My oneassist membership id is [protected] and my name is sandeep my card got debit with 1899 without even knowing that i am interested to continue or not. As per them they emailed us, i mean what is this if you emailed then you give you right to debit from my card. I want my complete refund to be prosessed.

    I called customer service and as per them they said their team will decide hiw much amount they can return. Is this something forced goons service that first you debit you amount without information then if you call we will decide how much we can give.

    Stop cheating people while cancellation. I want my full cancellation if not then, i would reach out to gravience department.
    HDFC Bank customer support has been notified about the posted complaint.
    Without my knowledge you have debited rs.1899 towards one assist mfee annual charge for credit card ending with 6311.I never opted for auto debit.kindly refund this amount to my account.

    RAVI .G
    Dear Ravi,

    Greetings from OneAssist!!!

    We regret any inconvenience caused to you.

    We are unable to locate your account. Hence, request you to share your customer ID by emailing us at [email protected]. Once we receive the details, our team will contact you within 24 hours to get your issue resolved.

    Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.

    Note: Real vigilance starts with you. Never share your OTP or Card CVV details with anyone as it could lead to fraud. OneAssist or our representatives will never seek these details from you. #StayProtected

    Looking forward to hear from you.

    Regards

    Team OneAssist
    Dear sir,

    I have made payment of RS 50000 wrong account number...I need to refund my amount from wrong account number-[protected]

    My account number is-[protected]
    Ashik Muhamed's reply, Mar 19, 2019
    Cash
    Ashik Muhamed's reply, Mar 19, 2019
    Refundable cash
    Pls provide my loan account 474869 details statement in my mailbox
    Dear Sandeep,

    Greetings from OneAssist!!!

    We are sorry to see you go.

    We have forwarded your details to our team and you should expect a call within 24 hours.

    We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused. OneAssist doesn’t ask for any of your card details for membership cancellation or for processing refund.

    Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

    Note: Real vigilance starts with you. Never share your OTP or Card CVV details with anyone as it could lead to fraud. OneAssist or our representatives will never seek these details from you. #StayProtected

    We appreciate your patience in the interim.

    Regards

    Team OneAssist
    It is to inform you that without my concent youhave debited Rs1899/-towards One Asist Mfee annual renwal charge for credit card ending 5958 vide BT-HDFCBK message dated 21st May 21 at 2100 hrs. You never asked me for renewal of membership, otherwise also I would have never opted for One Assist membership.In view of the above kindly refund amount to my account no 225xxxxxx8849/ card no 5958.If membership fee forced upon me, I will not accept card 5958 delivery which is in transit.
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      S
      Satish Mudhiraj
      Mar 28, 2019
      Resolved
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      Resolved

      Address: 9-164, Ambedkar nagar, Shameerpet mandal, R-R dist-500087., Hyderabad, Andhra Pradesh, 500087

      Hi,

      Iam satish. 1 year back one of my friend buyed volks wegan polo car with my name. From last 3 months he was in abscond and car was using by his family. When i asked about car his family ignoring and not giving car to me also car loan was deducting from my bank account. My car loan number[protected].

      Please help me

      Regards
      Satish kumar
      Apr 30, 2019
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Mar 29, 2019
      HDFC Bank Customer Care's response
      Dear Customer,

      Kindly email us at [protected]@hdfcbank.com and elaborate on your concerns with your account and contact details so that we can take this up with the concerned team. Alternately, please visit our nearest Retail Loan Service Centre. Kindly visit the following URL to access information for the complete address details of our Retail Loan Service Center. URL: https://bit.ly/29z1UV4.

      -Zubin
      HDFC Bank Customer Assistance.
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        A
        arunsantha
        Mar 28, 2019
        Resolved
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        Resolved

        This is with the reference to the transaction id mir[protected], i have been charged an amount of 885 as debit card annual fee, i am really frustrated by these charges. I tried to reach customer care but no use. Kindly requesting you to reverse the amount or else i want to close all the accounts i am holding with hdfc bank and this really does not encourage me to use any of your services.

        Acc:[protected]

        Cust id:54523696
        May 3, 2019
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Mar 29, 2019
        HDFC Bank Customer Care's response
        Dear Customer,

        We have received your mail vide Ref ID:[protected] and will revert to you in 3 working days.

        -Zubin
        HDFC Bank Customer Assistance.
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          R
          Riddhi. T
          from Mandal, Gujarat
          Mar 28, 2019
          Resolved
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          Resolved

          Address: Mumbai City, Maharashtra

          Hello. I have received a message that the blue dart courier will deliver the welcome kit however the address now varies. The person call me and said that he can’t deliver so i don’t stay there anymore. I tried contacting the hdfc call centre however was unsuccessful getting in touch with them. I need to change the address ofcorrespondence. The main address is same as my husband’s. We both share this joint account.

          Please ask an executive to get in touch with me. The customer care no. Doesn’t support this.
          Apr 30, 2019
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Mar 29, 2019
          HDFC Bank Customer Care's response
          Dear Customer,

          You are requested to visit your account branch or our nearest branch and submit a request for updation of mailing address in our records. Kindly visit the following URL to access information for the complete address details of our Branches: https://bit.ly/1FVOjPE

          -Zubin
          HDFC Bank Customer Assistance
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            S
            sankarakumar
            from Attur, Tamil Nadu
            Mar 28, 2019
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            Address: Kavundampalayam, Coimbatore, Tamil Nadu, 641041

            Hi, i am sankarakumar.. I am from coimbatore. I have nil depreciation policy for my car in hdfc ergo.. I registered for a claim from hdfc ergo vehicle insurance.. They only provide 80-85% amount only. Total amount worked 39450 rs.. But they said we can only provide 30450 rs work..[protected] = 9000 rs.. This 9k work is extra work includes car exterior decoration, car washing, labour charges, etc., so, i didn't asked them to provide full 39450 rs... I asked them to provide 30450 only.. And they can reduce 1000 rs for conditional reduction. So i expected 29450... But i got only claim 25786. I talked with claim officer.. He told me that we can only provide this amount 25786. So i can't do anything and i paid remaining amount... After two days i got a mail from hdfc ergo, about their services.. And i gave a rating of 1 star.. This is the problem. After two days i got a call from hdfc ergo and they talked with me irrespectively and they irritate me so much... I am totally depressed about the way she talked with me... Again i am telling you i never had this type of experience in my lifetime...
            HDFC ERGO General Insurance customer support has been notified about the posted complaint.
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              A
              Avnish Kumar Chauhan
              from New Delhi, Delhi
              Mar 27, 2019
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              Address: Gautam Buddh Nagar, Uttar Pradesh, 201306

              Hi,
              In the CIBIL report of my father Dt.18/03/2019 I found that there is a HDFC TWO WHEELER LOAN Rs. 58524 was sanctioned on 13/11/2018. My father never applied for this loan, we don't have any two wheeler even we don't have any bank account or any other relationship with the HDFC bank.

              Aap per CIBIL Report The details of the Fake Loan Account HDFCBANK[protected].

              Please remove this account from the CIBIL and all other documents like PAN etc..

              This is shocking to see that the Bank like HDFC doing these kind of Mistake. Photo of CIBIL attached.
              HDFC Bank customer support has been notified about the posted complaint.
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                C
                CoolYogesh
                from Pune, Maharashtra
                Mar 27, 2019
                Resolved
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                Resolved

                Address: Momin Pura Fish Market, Nagpur, Maharashtra, 440030

                Today i got call from below two numbers :
                [protected]
                [protected]

                They arguing with me and they talk in seriously very very bad language
                They give me lots of is abused language below is the conversation

                Teri ma ki chut and all the wearied sentences.

                You need to take a complaint in very serious manner
                I am going to complaint this two number in police station today

                I have call recording of this guys

                I will post this call recording on social networking site
                May 4, 2019
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Mar 27, 2019
                HDFC Bank Customer Care's response
                Dear Customer,

                I request you to share your complete concern, caller details & your contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                -Anay
                HDFC Bank Customer Assistance
                Hi I have purchased a refrigerator on my debit card emi policy with a cash back of 6000 after 90 days(after 3 emi's) i have paid emi for DEC, Jan, Feb and march but i dint get till date please resolve it
                Miracle campani
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                  S
                  shrutika parte
                  from Phaltan, Maharashtra
                  Mar 27, 2019
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                  I have hdfc sal account and get personal loan from hdfc bank once I cant maintains balance in account that time bounce my emi and bank charged me with taxes and after one month they again charge me 236 rs for emi rtn charges what is that charges you are deducted for and without any msg. could you please help me on these case. my loan account no is 5815501.

                  looking forward from you.
                  thanks and regards,
                  shrutika.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    S
                    Sarada Chatterjee
                    Mar 27, 2019
                    Resolved
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                    Resolved

                    Hi,
                    I have been waiting for my hdfc debit card since november 2018 as my earlier card got expired after 10 years o[censored]sage. But havn't recieved it as yet. I have called on custmoer care, phone banking number but they want to charge me extra for lost card. But i have not lost any card and don't want to buy new card, i need the valid debit card which i supposed to get 5 months back.
                    Please let me know about my debit card, i have given my mobile no also.

                    Thanking you
                    Sarada chatterjee
                    Apr 28, 2019
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 28, 2019
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We have checked our records and note the chip debit card is delivered to your mailing address on Nov 18, received by 'Ms. K Chatterjee'. Request you to check the same at your end and write to [protected]@hdfcbank.com with ref ID- TTU[protected] in case you have not received the card at your end.

                    -Nadia
                    HDFC Bank Customer Assistance.
                    Dear hdfc bank. You are the worst service providers in all banks. You debited 885 rs from my account without any intimation. This money is not any property of your father which you debit like a thief.
                    Do not force me to file a form against you for unsecure and unmanner transaction.
                    A/C. [protected]
                    [protected]
                    File Number[protected]

                    Disbursement Purposefully Delayed by Sales Head, Marathalli Branch, Bangalore irrespective of supporting him with all documentation and in person verification. He is forcing to submit originals without giving an acknowledgement immediately.

                    Behaviour is rude towards Customer and disrespect towards women.
                    Hi i have taken a personal loan in HDFC bank it doing auto debit every month 4th. I want to stop this payment through ECS. 58608802 this is my loan number please help me to cancel this auto debit every month from my account.
                    Dear Team

                    I am not use this credit card even not generate pin but my car loan noc blocked due to credit card is NPA. Please help to solve this problem. which is my overdue and which type of thing. credit card / No [protected]
                    mob no [protected]
                    Hi
                    I have a credit card 4346xxxxxxxxx1508 which was settled in 2011. I want to make full payment and close account but tired to walking to bank, writing emails and calling Customercare ... not able to reach correct person.

                    Please call me
                    [protected]
                    Ajay
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                      S
                      Susharsh
                      from Bengaluru, Karnataka
                      Mar 27, 2019
                      Resolved
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                      Resolved

                      Hi i was using hdfc account in 2017 that agent said their wont be any charges for the maintenance of card /account. But last month when i checked its showing some 4900/- charges and tried contacting that agent who created my account number not reachable. Agent name is patan vekarabbas and his number [protected]. While contacting hdfc customer care number we do not have option to deactivate account over phone or online please need some help.
                      Apr 28, 2019
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 28, 2019
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We have checked and confirm that your account status is updated as resigned in our system and you no longer hold a zero balance salary account. Thus the balance required to be maintained is Rs. 10000/-. The special facilities offered on the Salary Account is pursuant to the arrangement between the employer/company and the Bank. These benefits are extended by virtue of your employment in the organization, on whose request the account is opened with the bank. In the event of no salary credits in the Salary Account for any continuous three months, the Bank reserves the right to change the status of Salary Account to Savings Regular Account and the Terms & Conditions as applicable to the HDFC Bank Savings Regular Account shall apply to this account from the date of change of status. The Terms & Conditions and features applicable to Savings Regular Account are published on the web site of the Bank. Please visit for Terms and conditions: https://bit.ly/2JgzzR7. Kindly visit the nearest branch and submit account closure request incase you wish to close the account.

                      -Zubin
                      HDFC Bank Customer Assistance.
                      I had purchased an iphone 7 using hdfc cashback offer on 05/11/2018
                      The offer stated that within 90 days the cashback will be credited in the bank account but it's already 120 days yet i have not received the cashback and hdfc helpline are not providing sufficient details
                      Its a fraud!
                      Hdfc bank is a scam...
                      Please contact me on [protected]
                      Coninue two year automatically amount deduction without any permission from account now immediate deactivated
                      My Instolmant is all done but my NOC Not now Send me please send me NOC ...
                      It has been more than a week now since I opened NPS account using HDFC bank as pop-s. I have already paid the opening amount.please complete my kyc
                      Flipkart has done the transaction on 18 March and I haven't received the amount yet
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                        R
                        R.K. Patel
                        from Budhana, Uttar Pradesh
                        Mar 27, 2019
                        Resolved
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                        Resolved

                        Address: plot 11,12or 127 noida, Gautam Buddh Nagar, Uttar Pradesh, 201301
                        Website: gmail.com

                        Sir mera two wheeler loan account no[protected] me overdue payment 3041rs dikha raha hai jabki mai har month de raha hu par esa kyo hai agar kuch tha bhi to hdfc bank ko mujhe start me inform karna chahiye tha ab ye payment jo har month badhata ja raha hai mai usko pay nahi kar paunga sir plz request hai aapse ki is matar me meri help kare to mahan dya hogi
                        Regards
                        Rakesh kumar
                        [protected]
                        May 2, 2019
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 28, 2019
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We would like to state that Late Payment and return charges are accrued to your loan account. In case of a returned EMI, the following charges are applicable: Return charges: Rs.550.00 per instance + GST 18%. Late Payment charges: <2.00% or 2.50%> per month (Calculated on daily basis from the date of return of EMI till payment of outstanding EMI) Kindly visit your nearest Retail Loan Service Center along with cheque / DD in favor of HDFC Bank Ltd Loan Account No XXXXXXXX for making payment. Our representative will assist you accordingly. For a comprehensive list of Retail Loan Service Center kindly visit our site https://goo.gl/e7mVos

                        -Anay
                        HDFC Bank Customer Assistance
                        Why is my hdfc credit card amount not updated when i paid my amount at 12:30 am on 22nd March 2019 via netbanking?
                        I asked to cancel one assist... they are cheating customers like this by deducting fee. don't know what is the use of this...Simply they will charge...i want this to refund immediately...
                        Rs999 transaction occured on23.03.2019 at Amazon1258399.
                        My application number is for HDFCBank CreditCard 19C[protected]WC need to revisit hdfc bank representative for address verification.company address verified but address verification pending of home.so kindly do the needful.
                        Dear Sir,
                        today i have done wrong transaction on bank of baroda haldwani due to wrong ifsc code selected here with the mention details.

                        NEFT DR-BARB0HALDWA-NARENDRA SINGH-NETBANK, MUM-N[protected]-FOR MADICINE
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                          M
                          manojdbg2009
                          from New Delhi, Delhi
                          Mar 27, 2019
                          Resolved
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                          Resolved

                          Hi sir, settled the credit card account like to close the account. My reg. Number is dead [protected] so, please contact me another number [protected] to discuss the outstanding balance and proceed with the payment. My credit card details:
                          Name: nilesh kumar mishra
                          Type of card: times card
                          Card number : [protected]
                          Date of exp. : 10/20
                          Email: [protected]@gmail.com
                          Reg. Mobile number: +91-[protected]
                          May 5, 2019
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 28, 2019
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We have reviewed your comments expressed and request you to contact our debt management executives at[protected]/66668102 for any queries in this regard.

                          -Zubin
                          HDFC Bank Customer Assistance
                          From last two years automatic amount deduction from account without any permission now immediate deactivated membership
                          Pleased cancel my hdfc credit card number 0576 one assist membership, I am not interested this membership plz cancel my name manikandan mobile number [protected] coimbatore
                          Mani Gvm's reply, Mar 21, 2019
                          Plz cancel my hdfc credit card number 0576 one assist membershipi an not interested this membership plz cancel
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                            R
                            RamaKomu
                            from Mumbai, Maharashtra
                            Mar 27, 2019
                            Resolved
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                            Resolved

                            Address: Pragati Apartment B/17 second floor vijaynagar poona link road Kalyan East, Thane, Maharashtra, 421306

                            One of your deputy manager named bhavesh hadawale is miss using his position. He is viewing all my account details and transaction. He has also printed out thee statement due to which i have faced a major issue. This is a ciber crime and i want you guys to track his system details and take relevant action on him. He has no right to view any account details unless and untill he has the authorization from the customer even if that person is a family member. I strongly recommend you guys to take a sever action against him. Fo any further details you can call me at [protected]
                            Apr 28, 2019
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 28, 2019
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We are working on your concern vide Ref ID:[protected] and will revert to you in 7 working days.

                            -Zubin
                            HDFC Bank Customer Assistance
                            I applied for personal loan HDFC... I got message from bank approved and Emi repayments schedule msg... But amount not credited to my account.. I need emergency purpose... Please resolve diz issue as soon as possible.

                            Loan account number 66304888
                            The worst service of HDFC bank.
                            You people debited 885 rs from my account without any intimation. False transaction done on my account. This is the security which you are providing to your customers.
                            Do not force to file a legal form against you.

                            A/c [protected]
                            [protected]
                            From last two years automatic amount deduction from account without any permission now immediate deactivated membership.i want this plan is please deactivate .from last two years continue complained by bt not properly response by care
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                              M
                              mailmekoushik
                              Mar 27, 2019
                              Resolved
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                              Resolved

                              Address: FLAT-7613 JANAPRIYA NILE VALLEY, PJR ENCLAVE CHANDRA NAGER, MADINAGUDA, Hyderabad, Andhra Pradesh, 500050

                              I have applied fastag on 16th march and got email & message with in one week our representative will contact. But after 10 days no update and no communication then called toll free support number. They tell portal is down and send all the documents in email fastag. [protected]@insolutionsglobal.com. I have sent but again no update and no communication.

                              It is hard to believe that such a reputed bank having such a lousy service no one caring. Amount already deducted now not sure will get fastag or not.

                              Please help
                              May 1, 2019
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 30, 2019
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              Kindly note that your FasTag has been dispatched to your mailing address through DTDC Courier POD Number: Z92521100 on March 29, 2019. The shipment will be delivered to you within 7 working days. We request your patience in the interim.

                              -Zubin
                              HDFC Bank Customer Assistance.
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                                mohdbilal93
                                from Delhi, Delhi
                                Mar 27, 2019
                                Resolved
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                                Resolved

                                Address: New Delhi, Delhi, 110017

                                Hi.
                                Hdfc has marked lien on my account even after i have made my payments and is not removing the hold making me unable to access the account.
                                I am going through a medical issue and need to access my account.
                                Nobody in hdfc is willing to help me.
                                I have already made the payment i was asked to make.

                                My customer id : 70298728
                                Reg phone : [protected]
                                Apr 27, 2019
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Mar 27, 2019
                                Updated by mohdbilal93
                                I have been asked to pay Rs. 6000, even has been abused by HDFC Bank Executives and my case has been escalated to Senior Management Team but they still haven’t removed the lien.

                                Please help me here.
                                My dad is admitted in the hospital and I need my account very urgently.
                                Please remove the hold

                                Mar 27, 2019
                                Updated by mohdbilal93
                                Please help me here. So far nobody from HDFC has been notified by you.

                                Please share my concern to HDFC
                                Verified Support
                                Mar 27, 2019
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We have taken note of your comments expressed and you may look forward to receiving a response to your e-mail id in 04 working days. The reference number for this interaction is[protected]. We request you to bear with us in the interim.

                                -Zubin
                                HDFC Bank Customer Assistance.
                                Mar 27, 2019
                                Updated by mohdbilal93
                                Survey please take some necessary action tomorrow otherwise my salary will go in this hold!

                                When I have made the payment, I should not be charged for hold charges.

                                I have paid what I was ask for.

                                Please get it removed tomorrow, it’s been more than 48 hours now and I was told that the hold will be removed in 24 hours.
                                Can’t it be removed in 36 hours too?

                                Please understand I’m going through a worse medical issue of my dad and I cannot let the salary collapse in this hole.

                                Please do something.

                                I would be so grateful to you.

                                Thanks
                                Mar 28, 2019
                                Updated by mohdbilal93
                                Hi.

                                Nothing has been done so far and my account shows me in excess of Rs 1, 00, 000 in negative balance

                                My salary is due to be credited anytime and I am at huge risk since my dad is admitted

                                Please help me here somebody
                                Mar 29, 2019
                                Updated by mohdbilal93
                                Can somebody please help me out here ?
                                Apr 02, 2019
                                Updated by mohdbilal93
                                Hi.

                                I has been 4 days since I raised my query, will I get a response related to this ?

                                I really need to access my account and the lien is not being removed

                                Please help me out here
                                Apr 04, 2019
                                Updated by mohdbilal93
                                Hi.

                                Nobody is willing to help me out

                                Do you think the 4 days period is over now ?

                                I reported this on March 27th

                                It’s 4th of April now. Please help me
                                Apr 06, 2019
                                Updated by mohdbilal93
                                Don’t you really think it has been more than 4 years ?

                                Or do you think registrating a complaint here is a joke?
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                                  M
                                  makeitright
                                  Mar 26, 2019
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                                  I have not been receiving any OTPs on my registered mobile number for the last 5 months now.
                                  This is after I updated my new mobile number by the two suggested methods i.e in the bank branch and through my online net banking account as well.
                                  I have spoken to customer service over the phone, I have been to my local branch and raised the issue numerous times and I have also written emails to [protected]@hdfc.com for last 5 months now and no one has made a real effort to solve the issue.
                                  I have mentioned so many times to every support department that I do get sms alerts on my registered mobile number but I do not receive any OTPs for any online or net banking transactions.
                                  Its really frustrating and exhausting that after so many months, no one has still been able to resolve this issue for me.
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Apr 12, 2019
                                  Updated by makeitright
                                  Almost 3 weeks and no one has responded to my complaint from HDFC. Gives me the impression that the grievance cell at HDFC is not much bothered about the resolution of their customer complaints.
                                  Dear HDFC, hope something tickles your working muscles to start addressing my concerns.
                                  Apr 19, 2019
                                  Updated by makeitright
                                  Almost 1 month now and no one has cared enough from HDFC to even reply me back. Guess ombudsman should be the next stage now and that too with a demand for compensation for time and suffering by not been able to use my bank for any transactions.
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                                    G
                                    gurpreet bhangu1
                                    from Chandigarh, Chandigarh
                                    Mar 26, 2019
                                    Resolved
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                                    Resolved

                                    Address: Harpalpur

                                    My loan account no is: 66094984

                                    My name is karamjit kaur

                                    I have applied for loan amount of rs. 279000/- @ 10.5% rate of interest.

                                    But when i got the repayment later the loan amount is showing rs. 305216/- because your auto loan employee (branch chotti baradari Patiala, Punjab )added a gps tracker of rs. 19950/- into my loan account without my consent.

                                    I really appreciate the services of hdfc bank but this time i am really disappointed by the behaviour/attitude of your employee. I had a lots of conversations with him & every time i humbly requested to cancel gps but always he said that it is under process & it will take some time. I am really frustrated with procedure & now i am bound to write this mail to you.

                                    I am from a lower middle class family. I am House wife & it was a big dream of mine which i have fulfilled to buy a small car. I don't have so much money to waste all these things. Please try to understand my pain. Hope you people can understand what is the situation i am going through. I humbly request you to please investigate the matter & cancel GPS tracker into my bank account so that i can pay the actual instalments.
                                    Thank you
                                    Mar 30, 2019
                                    Complaint marked as Resolved 
                                    Please cancel GPS tracker And give me only 279000 loan amount I am not want GPS tracker Contact no 8847535778 Email [email protected]
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      R
                                      Raj vinoth
                                      Mar 26, 2019
                                      Resolved
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                                      Resolved

                                      Address: Thoothukudi, Tamil Nadu

                                      I lost my debit card, so I hotlisted my lost card through app and applying a new card through online, for that they charge around 250rupees, but due to incorrect address of my office the card went to my Chennai office.so I went to local branch (Tuticorin), Tamilnadu and told the issues that was amount was charged for the card but I didn't get a card.from banknsode they told me that amount can't be refunded and card also.again I applied a new card in bank through form and I cahngen my mailing address -home address.even I changed the address card didn't go to my home address after 15 days againg went to bank asked them.they didn't respond well.they gave me on choice that I can get new card by sending the card to bank address, for that I again applied a new card.after 15days I got a call from bank.When I was applying the card from bank side they didn't tell me that 800 rupees were charged for platinum debit card.Before losing the card I was using timespoint card.while applying for new card in bank I asked whether it could cost any amount or not but they told me that no charges would be applied.But after getting my new card from my account 800were charged.For charging this new card i didn't get get a even single Message or mail.while I used the card I got to know that amount was charged for debit card issuance.the thing is from bank side atlease they would have informed me that amount will be charge for platinum debit actually the truth is I didn't know what is platinum card.i thought that it was like normal debit card.Atleast if they told me that ita was not like normal debit card i would have been cautious.againg I went to bank today(26 the march 2019) asked them that why they didn't tell me thatfor platinum card amount will charged they didn't respond me well, and for not getting notifications they easily told it would be technical issues.Actually it is my salary account.i[censored] didn't respond to my complaint I will close my salary account in your bank and I want my money back., thank you
                                      Apr 28, 2019
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Mar 27, 2019
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We're sorry to hear that. Please share your Account No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                                      -Anay
                                      HDFC Bank Customer Assistance
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                                        Aman6193
                                        Mar 26, 2019
                                        Resolved
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                                        Resolved

                                        Address: Bhiwani, Haryana, 127021

                                        On 11.12.2018 i buy a mobile rs11998 on paytm and its states that you will received cash back of 10 percent in ur hdfc bank acc. From hdfc but the same has not been credited till date... Hdfc is fooling us or they are fraud... When i contact care they just raise their hands or say we didn't know anything abot the same... Plzzzz hdfc authorities credit my cashback as soon as possible...
                                        Apr 13, 2019
                                        Complaint marked as Resolved 
                                        They mailed me and ask about details of order then credit cashback in 10 days
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Mar 26, 2019
                                        Updated by Aman6193
                                        On 14.12.2018 i buy a mobile rs11998 on Paytm and its states that you will received cash back of 10 percent in ur hdfc bank acc. From hdfc but the same has not been credited till date...hdfc is fooling us or they are fraud...when i contact care they just raise their hands or say we didn't know anything abot the same...plzzzz hdfc authorities credit my Cashback as soon as possible..
                                        Verified Support
                                        Mar 26, 2019
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        I'll ensure this is taken up promptly. Please share your Account No./Customer ID & registered contact details on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                                        -Anay
                                        HDFC Bank Customer Assistance
                                        Mar 26, 2019
                                        Updated by Aman6193
                                        I mailed you my details... plzzzz check
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