[Resolved] HDFC Bank — I am complaining about hdfc bank two wheeler loan.

shzb

from Meerut, Uttar Pradesh

Address:

Aligarh, Uttar Pradesh, 202002

Hi My Name Is Shuaizab Ayaz having loan number
56996753.
I bought Yamaha Fz250 cc on finance and I payed 80000 as down payment on 1 May 2018. I went there in show room and Financer from Hdfc told me to pay Amount 2653 for 36 months. And haven't told me about File charges, Pda and he also haven't told me about health insurance he already done for me without telling me. When I came to know about it he LIED to me . He hides everything from me and took money from me unessarily.
How can Hdfc financer hides things from the customer?
And even he wants me to pay 3 months of my emi in advance to showroom, when I already got a message from bank for 33 months and he wants me to pay for 36 months. Please help me in this case.

My number is :- [protected].

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Jul 12, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Jun 09, 2018

Updated by shzb I have posted complaint regarding financer who sits in Yamaha showroom Aligarh with name Rideon Auto.
Even I complaint regarding problems of bike I have from the first day. Like tapping sound, engine having sound and poor Average . I came to know about Motorbeam forum about fz 250, people are getting average upto 43kmpl and mostly more then 38 and I am getting 29 - 30 only, engine looks like to take load an having bike startup problem. I already told them to change my Battery but they're just lieing to me. They even took a money from for Helmet and still I got nothing.
Now as far as financer is considered, I payed 80000 as down payment and he said to pay 2653 for 36 months. But when I got message from Hdfc bank that mentioned that I have to pay 2643 for 33 months. Now he and showroom Manager is asking me to pay 3 months of Emi to showroom. That's fraud.
I want my bike and each and every details of my laon amount with loan account number
56996753.
Now you asked for details:
User name - Shuaizab Ayaz
Mobile number - [protected]
Email id - shzb.[protected]@gmail.com
Chassis number:- ME1RG4212J0931968
Nature of Complaint :- Fraud and unsatisfactory bike performance.
Concerned dealership :- Ride on Auto, E11 5/42, GT road.
Retail date :- 1 may 2018.

I also want to know why Insurance from Oriental cost me only upto 113368 and I paid for the bike is 144329. I think I am being scammed.
Please help me with all details

Verified Support

Jun 11, 2018

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you in 3 working days.

-Manoj
HDFC Bank Customer Assistance

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Comments

Yamaha Motor India Customer Care

from Pune, Maharashtra

Dear Shuaizab Ayaz,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha

Yamaha Motor India Customer Care

from Pune, Maharashtra

Dear Shuaizab Ayaz,

We regret for the inconvenience caused.

We have shared your details with customer care team. They will contact you soon

Regards
Team Yamaha India

Yamaha Motor India Customer Care

from Pune, Maharashtra

Dear Shuaizab Ayaz,

Your concern has been already escalated to the concerned department for further necessary action to be taken.

Regards,
Team Yamaha India