[Resolved] HDFC Bank — I am not getting otp and alert messages from hdfc | |
When i try to login to internet banking i am not getting otp which is asked after i enter the username and password. While i carry out other transactions i am not getting otp and i am not receiving any alert messages of cash withdrawal or deposit. I am not receiving any messages at all from the hdfc bank. So please resolve this issue as early as possible. Was this information helpful? | |
Apr 7, 2019 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Mar 06, 2019 HDFC Bank Customer Care's response Dear Customer, We note that you have successfully logged into Net banking on 05/03/2019. You have registered for the Insta Alert facility, however, you have not chosen the alerts that you wish to receive. We offer the below alerts: Alert on utility payment refresh Alert for Cheque bounce due to insufficient funds Periodic alert for account balance - Weekly Alert for credit transaction greater than specified limit - 5000/10000/20000/50000 Alert for debit transaction greater than specified limit - 5000/10000/20000/50000 Alert on Salary Credit Alert for Balance below X Amount-5000 Therefore we request you to log in to Netbanking and choose the alerts by following the below steps: a. Log in to NetBanking with your Customer Identification Number and NetBanking Password b. Click on "Insta Alerts" on the top right-hand corner of page c. Click on "Manage alerts" d. Select the type of alerts and the mode by which you wish to receive alerts e. Click on Confirm You will now receive alerts for the chosen transactions. -Nadia HDFC Bank Customer Assistance | |
 1 Comment | |
Comments
To login to NetBanking I am not receiving OTP.. please help me with receiving OTP .I am not getting OTP for logon and obviously to perform any transaction I am not receiving OTP
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
58%
Complaints
32724
Pending
0
Resolved
18403
View all 32724 HDFC Bank reviews & complaints
+91 22 6160 6161
+91 22 2498 8484
Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
View all HDFC Bank contact information