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HDFC Bank Complaints & Reviews

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Updated: Oct 4, 2026
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M
majhisunilk2
from Pune, Maharashtra
Apr 11, 2019
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Address: Pune, Maharashtra, 411057

If you are from pune. Beware from insurance agent vaibhav gaikwad.
I paid inr 30000/year for 4 years and today i surrendered the policy and got 60800 back. A flat loss of 54000 despite paying continuous premium for 4 years and the surrender quote which i received has no breakage of the charges deducted as well.

How can irda appove hdfc life doing such unethical business and employ agents who fool people.
HDFC Life customer support has been notified about the posted complaint.
Request you to please provide the releaving letter for both the captioned em codes. as we have not yet received .
please mail it on [protected]@gmail.com. it was very urgent for us as want to apply for VISA . please help in this matter as non of your HDFC H.r is picking up the phone or responding. to the calls or reverting on mails
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    H
    harjeetsinghbawa
    from Delhi, Delhi
    Apr 11, 2019
    Resolved
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    Resolved

    This is regarding my HDFC crest policy for which I normally get many vague calls . When you ask for any kind of information regarding the policy that is not available .Understanding this I contacted HDFC LIFE customer care and their corporate but to my surprise instead of listening to my issue the concerned person routed my call to customer care .
    Today as on date some agent code is attached to my policy and again to my surprise the concerned agent has never contacted me in last 8 years and imparted me any kind of information on this policy .
    I request the concerned team to first of all remove the agent code stop all commission imparted against my policy and refund the same to my fund value
    Atleast when the company sell the product there should be someone should be there to take care of customer issues, which is not at all happening
    May 18, 2019
    Complaint marked as Resolved 
    HDFC Life customer support has been notified about the posted complaint.
    Verified Support
    Apr 15, 2019
    HDFC Life Customer Care's response
    Hi, if policyholder have any unresolved concern with respect to his/her HDFC Life policy. Kindly inform to the customer that write to us at [protected]@hdfclife.com from his / her registered id to have the same look into and addressed.
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      V
      vandana jadhav kurhade
      Apr 11, 2019
      Resolved
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      Resolved

      Address: Hadapsar Pune, 411028

      Total 1593 has been taken from my account without any notice

      As far I know HDFC bank min balance is rs 5000 and I was maintaining this balance and when it started the deduction that time also my account balance is 5000 +

      I would need the amount back ASAP. if this amount refunded back then I will start maintaining above rs10000.00. In my family, we have 4 to 5 account in the HDFC bank and if you did not receive positive response definitely we are going to permanently close the account.

      Account details.

      05 Jan 2019
      AMB CHRG INCL GST FOR DEC2018-MIR[protected] MIR[protected] 05 Jan 2019 354.00
      5, 112.05

      05 Jan 2019
      AMB CHRG INCL GST FOR NOV2018-MIR[protected] MIR[protected]
      05 Jan 2019 177.00
      4, 935.05

      05 Feb 2019
      AMB CHRG INCL GST FOR JAN2019-MIR[protected] MIR[protected] 05 Feb 2019 531.00
      4, 386.35

      06 Mar 2019
      AMB CHRG INCL GST FOR FEB2019-MIR[protected] MIR[protected] 06 Mar 2019 531.00
      3, 855.35
      Jan 2, 2020
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
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        R
        Rammy Ramesh
        from Mumbai, Maharashtra
        Apr 11, 2019
        Resolved
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        Resolved

        Address: 400710

        I have requetsed for issue of new cheque book yesterday moring[protected], on next day morning i received a message that my cheque book has been sent via speedpost under awb with ref. No ea[protected]in. But after tracking in http://acecourier.in/Tracking.aspx its showing its invalid ref. No. Or invalid awb no. Its urgent to me.

        Please help me..
        May 20, 2019
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Apr 12, 2019
        HDFC Bank Customer Care's response
        Dear Customer,

        Kindly note that your Cheque Book has been sent to your mailing address on April 10, 2019, vide SpeedPost Article Number: EA[protected]IN. The shipment will be delivered to you within 10 working days from the date of dispatch. The tracking on the SpeedPost website is currently not available on a real-time basis.

        -Zubin
        HDFC Bank Customer Assistance
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          V
          Vikas Nhavkar
          from Bengaluru, Karnataka
          Apr 11, 2019
          Resolved
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          Resolved

          *fight against hdfc life insurance company* halla bol

          Hi team,

          I have hdfc life term insurance policy to cover my home loan where critical illness is covered. I had major heart attack with 100% blockage on right artery on 29th october 2018 so gone through angioplasty. So i have submitted my critical illness claim to hdfc life insurance company in the month of december 2018.

          I refute hdfc life statement that i had diabetes at the time of issuing me a policy so they have rejected my critical illness claim which has no grounds at all. No one has conducted my any medical tests from hdfc life before issuing me a policy then how they can say i had diabetes. My two other insurance companies i. E. Aegon life and pnb metlife have taken all my tests before issuing me policy and now both have approved my critical illness claim within a month without any issue.

          Now i am totally frustrated with this type of service from hdfc life, as i am a classic customer of hdfc bank from last 15 years and they are giving me such service. I am a corporate employee with more than 3 lacs of employees in our company, so that i can spread this on our social forum. Social media is too powerful so they may definitely loose their business and eventually people will loose faith on hdfc life. I am not able to concentrate my job due to this issue also i am getting mental harassment due to this. I have already shared this on facebook, twitter, linkedin, instagram and whattsapp.

          Furthermore, i have already enclose a claim approval letters from aegon life and pnb metlife to hdfc life for reference.

          Notwithstanding that i have already submitted all the required evidences, it has now been 4-5 months since i raised my claim. This delay is unreasonable and it appears that we have now reached a deadlock. I have done all that i can do advance my claim but they have failed to deal with it adequately. My claim is dully covered by the policy and if i do not hear from hdfc bank within a week time then i may refer the matter to the financial ombudsman service without any further warning.

          I looking for compensation as well as my critical illness claim approval.

          My humble request you to look into the matter and do needfully in this on priority.

          Thank you for your anticipated cooperation in this matter.
          May 13, 2019
          Complaint marked as Resolved 
          HDFC Life customer support has been notified about the posted complaint.
          Verified Support
          Apr 12, 2019
          HDFC Life Customer Care's response
          Hi Vikas, if policyholder have any unresolved concern with respect to HDFC Life policy, kindly inform the policyholder to write us at [protected]@hdfclife.com from his / her registered id to have the same addressed.
          Apr 13, 2019
          Updated by Vikas Nhavkar
          There are already 100's of mails going on with [protected]@hdfclife.com
          There are already 100's of mails going on with [protected]@hdfclife.com
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            J
            Jawwadkhan
            from Delhi, Delhi
            Apr 11, 2019
            Resolved
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            Resolved

            Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

            I recieved my hdfc credit card 3 weeks back, generated the pin from an atm, but still it is not working, customer support is advising that the service is unavailable on your card please visit nearest card collection centre. I submitted a written letter to the bank 2 weeks back but haven’t got any response till now. Please take action as i am loosing my hope or tell me what should i do with such a waste piece of card that i am carrying in my wallet everytime.
            May 13, 2019
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Apr 11, 2019
            HDFC Bank Customer Care's response
            Dear Customer,

            I request you to share your account no/customer Id, complete issue and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected]in the subject line. Will assist you better.

            -Manoj
            HDFC Bank Customer Assistance
            I have paid electricity bill on 11 feb 2019 from payzapp app but have not get cash back of it yet
            kindly resolve that how i can get it
            even i have called for it but no proper response

            kindly provide me solution on my mail id - sheetal.[protected]@gmail.com
            My credit card not active...
            Please activate my card number
            [protected]
            Customer I'd is[protected]
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              I
              I Syed Moheimeen
              from Mumbai, Maharashtra
              Apr 11, 2019
              Resolved
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              Resolved

              Address: Chennai, Tamil Nadu, 600043

              Banking with pallavaram, chennai branch is a problematic as officials are not helping me for my query and charges also, i have been charged 2 times 1379 and given complaint with bank. No action has been taken till date. Need that charges to be reversed back, even after doing transaction more than my limit 2 lakh monthly. Account number
              [protected].
              May 20, 2019
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Apr 18, 2019
              HDFC Bank Customer Care's response
              Dear Customer,

              We note that our Branch Manager Mr. L.Thulasimani has emailed you on April 12, 2019 to address your queries and concerns. Please feel free to speak to Mr. L.Thulasimani on [protected] / [protected] for any further clarification or assistance.

              -Manoj
              HDFC Bank Customer Assistance
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                K
                kuldeep khapra
                from Ludhiana, Punjab
                Apr 11, 2019
                Resolved
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                Resolved

                Address: Chandigarh, Chandigarh, Punjab, 160017

                I had applied for renewal of my credit card number [protected]. My new address is plot no. 20, sector 17-e, ag (A&e) office, chandigarh. You are requested to issue me a fresh credit card on priority at my new address. My mobile number is [protected]. Please sent my new credit card at above said address as soon as possible. With regards
                Kuldeep kumar
                May 12, 2019
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Apr 11, 2019
                HDFC Bank Customer Care's response
                Dear Customer,

                We observe that the renewal card sent to your mailing address was not delivered. Owing to security reason the returned card has been destroyed. to reissue the credit card kindly send a dully signed letter requesting to reissue the credit card along with the correct mailing address. Please send the letter to our mailing address mentioned below HDFC Bank cards Division PO BOX #8654 Thiruvanmiyur P.O. Chennai 600 041.

                -Zubin
                Customer Assistance.
                To
                The hdfc bank Ltd
                epf department

                Dear sir
                I am sukhmander singh
                My employee code -124630
                I have resigned from the post of sale officer
                my epf account no not send me and my UAN passbook not update and not show my account payment
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                  P
                  pissay
                  from Gurgaon, Haryana
                  Apr 11, 2019
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                  Address: Tumkur, Karnataka, 572106

                  Cancellation of One Assist Membership
                  I am a HDFC bank credit card holder . The bank has auto debited Rs. 1299/- from my credit card number ending with 1464 without my concern from last 3 years. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount.
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                    S
                    Sha5850
                    from Mumbai, Maharashtra
                    Apr 11, 2019
                    Resolved
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                    Resolved

                    Address: ZAKIR HUSSAIN COMMUNITY HALL, Hyderabad, Andhra Pradesh, 500001

                    Dear sir,

                    I have salary account with hdfc bank which was opened by company spoors technologies, but it's been 2 years i left the company, and they are deducting 600 every month now negative balance has been increased.. And one thing i did not u derstand about them that they linked this account number to npci (National payments corporation of india) because of which my gas lpg subsidy is also going in that account... I tried to delink lpg npci to my old sbi account but this is also not happening.. This is cheating without knowing me they linked to npci..

                    I don't want this account, fed up with it's bloody rules please close my account... I m loosing my own money as well as this negative balance is making me embarrassed.

                    Please help me, and consider my request
                    May 12, 2019
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 11, 2019
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We can help with that. Please write to [protected]@hdfcbank.com with your Account No. or Customer ID & registered contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                    -Manoj
                    HDFC Bank Customer Assistance
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                      S
                      Sameer Malim
                      from Gurgaon, Haryana
                      Apr 11, 2019
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                      Address: New Delhi, Delhi, 110025

                      I have 2 consumer durable loans [protected] and [protected]. Both active from last 4 months. I was supposed to receive cash back on these after 90 days. But haven't received that yet. It's a very disappointing promise. I had taken similar options with paytm and they were always right on spot to provide cashback. I would like to get the cash back credited to my account as soon as possible.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        A
                        Akhil Ramachandran Nair
                        from Indore, Madhya Pradesh
                        Apr 11, 2019
                        Resolved
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                        Resolved

                        Dear sir/madam,
                        I had paid an amount of rs. 1280/- through hdfc net banking to purchase an online course from udemy on 11/04/2019. The amount was deducted from my account, but the transaction was not processed. I had to pay a sum of rs. 1280 again to purchase the course. I request you to do the necessary and kindly refund the money back to me account.

                        Account name - akhil r nair
                        May 13, 2019
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 12, 2019
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We would like to inform you that, the referred transaction has been successfully processed at the Bank's end. In case if the final status of the transaction is not known, we would request you to check with the merchant. It may take 2-3 working days for the payment settlement to the merchant end. In case if the merchant denies of having received the funds for the said transaction or there is no revert from the merchant, do write back to us at [protected]@hdfcbank.com with the merchant confirmation of non-receipt of funds.

                        -Nadia
                        HDFC Bank Customer Assistance
                        I applied for zip ride two wheeler loan with my net banking and amount is not disbursed to dealers' account but the loan account created and activated on my net banking.

                        worst experience.
                        I am go to the atm of hdfc changodar-382213 i withdraw payment but not dispensed from machine and it debited from my account. please help us.
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                          V
                          Vishvaroop Marripeddi
                          from Hyderabad, Telangana
                          Apr 11, 2019
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                          Address: 1-47 Kothwalguda shamshabad rangareddy telangana, Rangareddy, Andhra Pradesh, 501218

                          Dear sir,
                          I have two wheeler loan in centurion bank ltd. I did not taken noc from the bank my branch was sarojini devi road secundrabad telangana now iam forgot my loan number sir. Now i want to renewal my rc sir iam facing so many problem of noc so how cal i get noc from which bank and which branch please suggest me sir..

                          Thank you sir
                          My contact no [protected]
                          HDFC Bank customer support has been notified about the posted complaint.
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                            S
                            Sneha@25
                            from Noida, Uttar Pradesh
                            Apr 10, 2019
                            Resolved
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                            Resolved

                            Address: Chinchwad, Pune, Pune, Maharashtra, 411019

                            AMB CHRG INCL GST FOR JAN2019 - Rs.37.05
                            AMB CHRG INCL GST FOR JAN2019 - Rs.670.92
                            AMB CHRG INCL GST FOR FEB2019 - Rs.708.00
                            AMB CHRG INCL GST FOR MAR2019 - Rs.354.00

                            HDFC is continuously debiting the charges (amount unjustified) even after balance of amount Rs.11, 000/- was kept/ transferred in account from 11-Mar-2019. This is really not correct, if AMB of Rs.10K is being kept in account for that month. I need refund of these unnecessary charges or else, I will have to close the account unwillingly.

                            Also, there was an issue with my debit card, which has not been resolved till date and I am unable to use the same.

                            There is no proper Customer Care contact number for customer to get the queries addressed through call.
                            May 18, 2019
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 12, 2019
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            I request you to share your complete concern, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                            -Anay
                            HDFC Bank Customer Assistance
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                              V
                              Vikas Nhavkar
                              from Bengaluru, Karnataka
                              Apr 10, 2019
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                              Hi Team,

                              I have HDFC life term insurance policy to cover my home loan where critical illness is covered. I had major heart attack with 100% blockage on right artery on 29th October 2018 so gone through angioplasty. So i have submitted my critical illness claim to HDFC life insurance company in the month of December 2018.

                              I refute HDFC life statement that i had diabetes at the time of issuing me a policy so they have rejected my critical illness claim which has no grounds at all. No one has conducted my any medical tests from HDFC life before issuing me a policy then how they can say i had diabetes. My two other insurance companies i.e. Aegon Life and PNB metlife have taken all my tests before issuing me policy and now both have approved my critical illness claim within a month without any issue.

                              Now I am totally frustrated with this type of service from HDFC life, as i am a classic customer of HDFC Bank from last 15 years and they are giving me such service.I am a corporate employee with more than 3 lacs of employees in our company, so that i can spread this on our social forum. Social media is too powerful so they may definitely loose their business and eventually people will loose faith on HDFC life.I am not able to concentrate my job due to this issue also i am getting mental harassment due to this. I have already shared this on Facebook, Twitter, Linkedin, Instagram and Whattsapp.

                              Furthermore, I have already enclose a claim approval letters from Aegon Life and PNB Metlife to HDFC life for reference.

                              Notwithstanding that i have already submitted all the required evidences, it has now been 4-5 months since i raised my claim. This delay is unreasonable and it appears that we have now reached a deadlock. I have done all that i can do advance my claim but they have failed to deal with it adequately. My claim is dully covered by the policy and if i do not hear from HDFC bank within a week time then i may refer the matter to the financial ombudsman service without any further warning.

                              I looking for compensation as well as my critical illness claim approval.

                              My humble request you to look into the matter and do needfully in this on priority.

                              Thank you for your anticipated cooperation in this matter.

                              Regards
                              Vikas Nhavkar
                              HDFC Life customer support has been notified about the posted complaint.
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                                H
                                harishzz
                                from Bengaluru, Karnataka
                                Apr 10, 2019
                                Resolved
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                                Resolved

                                Address: Bangalore, Karnataka, 560045

                                This is regarding a Regalia ForexPlus card that I've applied for recently. I have also rechared the card at the time of filling the application. The money is nicely deducted from the account and I received the applcation form on my mail. It was specified that I will be contacted by your support within two working days.

                                It has been 12 days since this has happened. I haven't received any updated regarding the card. No one contacted me. All my efforts to reach your customer care are in vain. They keep forwarding me to the credit card support team. They are not even aware that there's a regalia forex card. The personal banker is also of no use. He too is unaware of the existence of the card.

                                I lost hope that I can receive the card before the date of travel. I'd be happy if you can atleast return my money.

                                I have received multiple calls to make me apply. None after applying. This made me realise that you only need us till you sell your product. It is a nightmare to have to deal with you guys.
                                May 16, 2019
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 12, 2019
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

                                -Nadia
                                HDFC Bank Customer Assistance
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                                  N
                                  Nitesh Kumar , B.Tech., Electrical Engg., IIT (BHU), Varanasi (INDIA)
                                  from Chennai, Tamil Nadu
                                  Apr 10, 2019
                                  Resolved
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                                  Resolved

                                  Address: 560024

                                  I registered for credit card and ingot the card at 10th january 2019.
                                  There was an offer of amazon. Voucher of 2000/- with the credit card and it was written that within 90 days you will get it.
                                  But it's been more than 3 months I have not received the voucher.

                                  I was expecting the good customer care serviCe when I want to know why I have not received but I didn't find any method to raise a complaint and talk to some person

                                  Pleas e resolve this issue as soon as possible
                                  May 17, 2019
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 12, 2019
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We have reviewed your comments expressed and request you to provide us with the complete offer details to [protected]@hdfcbank.com to enable us assist you.

                                  -Zubin
                                  HDFC Bank Customer Assistance
                                  I am also facing same issue.can you please suggest me how can i solve this ?
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                                    S
                                    Savijeet
                                    from Hyderabad, Telangana
                                    Apr 10, 2019
                                    Resolved
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                                    Resolved

                                    Address: Hyderabad, Andhra Pradesh, 500034

                                    Tl: dr - hdfc put a charge on my credit card which went unpaid as i was in the us for 3 years and has shot my credit score in india

                                    I had a credit card with hdfc since 2012 with 0 annual fees as a corporate perk. I had used the card sparingly till 2014 and always made payments well before the due dates.

                                    In sep 2014 i moved to the us and stopped using my indian cards. The hdfc credit card has not been used since then nor any pending balance was on that card.

                                    I returned to india in 2017. At my new job i was applying for a credit card with another bank and was told that my credit card application was rejected as my credit score is very low. I was shocked as i had just paid off an education loan of rs xx lacs well before the time period.

                                    After checking my cibil report i saw that hdfc was showing a balance of rs 1200/- on my card and the amount had been written off. I was shocked at this. I contacted multiple customer care executives and was told that they can neither clarify this charge nor tell me where and when it was accrued.

                                    To add insult to injury when i contacted the hdfc credit card claims department in my hometown i was told that i will have to pay about rs. 10000 and they will rectify the status as settled in the cibil report. Not a "no dues" certificate just settled.

                                    Its been over a year since i started asking them to provide me details so i can start improving my score and settle this matter. I still haven't got a clear answer from them.

                                    This simple oversight has led to a complete collapse of my finances as i can not apply for loans, credit cards or any other credit-based elements. I would highly recommend people to steer clear of this bank.
                                    May 11, 2019
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 10, 2019
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    Let us look into it for you. Please share your Card No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TT10419-02 in the subject of your mail so it'll help us track your e-mail.

                                    -Manoj
                                    HDFC Bank Customer Assistance
                                    This one assit fraud call aactivate please Deactivate this plan pls
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                                      D
                                      Deveshkumarwadhwani111 Devesh060812
                                      from New Delhi, Delhi
                                      Apr 10, 2019
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                                      Address: 47/46/a maharani bagh kalvari awadhpuri agra, 282010

                                      Dear sir / medam mere cradit card se 23371 rs ka hdfc bank k dwara fraud jo ki date 04/02/2019 ko huaa thha jiska mai bahut baar comlent b bank me kar chuka hu per abhi tak bank k paas se koi b reesponse nahi aa raha hai so aapse nivedan hai ki meri shikayat pe aap b thhoda sa gour kare or uska koi hal nikale
                                      Shekhar kumar wadhwani
                                      [protected]
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                                        H
                                        Hscd
                                        from Mumbai, Maharashtra
                                        Apr 10, 2019
                                        Resolved
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                                        Resolved

                                        Address: 614/1/2/3, Katra Fateh Mamoor Khan, Old Agra Kanpur Rd, Anand Nagar, Etawah, Uttar Pradesh 206001, Etawah, Uttar Pradesh, 206001

                                        Sir/mam,
                                        I have file a request regarding closing my hdfc account. When i requested to my nearest branch they have told me that we have taken a request regarding that don't worry it will be closed with in 7 working days... I have requested on 5 feb 019 but today i have recieved massage from hdfc that your account balance has been charged due to insufficient balance... I have checked through net banking my balance is showing negative and my account is also not closed. Please take strong action regarding that.

                                        Himanshu chauhan
                                        [protected]@gmail.com
                                        May 13, 2019
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Apr 10, 2019
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        We can help with that. Please write to [protected]@hdfcbank.com with your Account No. or Customer ID & registered contact details. Mention this Ref No. TT10419-01 in the subject of your mail so it'll help us track your e-mail.

                                        -Anay
                                        HDFC Bank Customer Assistance
                                        I have done imps from my hdfc bank account no.[protected] vid ref no.[protected] for rs 4100 on 30th March 2019 but the beneficiary account still not credited and showing message "transaction timed out " .please arrange for refund
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