HDFC Bank Complaints & Reviews

I had already settled the credit card payment but still, i have not reached noc letter from my card #[protected]. We sent mail on daily basis but not a response to credit card team. I have paid rs. 70000/- which the full outstanding amount. Still, they bank employees not responding for my calls and when i tried to connect customer care i wonder that there is no option to call customer care agents. Kindly send us the noc letter and it is immediate.

While i was booking the tickets on 28 Feb 2019, i had to do the payment online, i did also but the payment was not credited to IRTC Account also, The amount has beeen deducted from my account on that day only .So kindly check what is the isssues and please provide the solution as soon as possible re-fund the amount .

I have hdfc bank business regalia first credit card and i have redeemed reward points on 15-feb-2019 for e-instavouchers and i have been charged 99rs for redemption. I was asked to wait for 4 business days to receive the vouchers worth rupees 1600+ but till now i have not received it and no response from hdfc bank customer care team...
Very bad experience especially in the matter of credit card...
Order no: [protected]

I from bangalore is a loyal customer of hdfc for more than 6 years now and i have never fallen short of my payments anytime. I have a few loans running with you currently and i have been paying that on time. Unfortunately since two months its getting a little difficult for me to pay the outstanding amount of my credit card however i am still paying the personal loan emi and my credit card loan emi on or before my due date. I have been getting calls from the collection department every now and then and i have been harassed by the unprofessional behavior from the same dept. Executives. They treat me like a thief and sound very rude. I am mentally disturbed by the bank, on the 28th feb 19 i got a call from the collection dept.in regards of my credit card due and i had informed the executive that i shall make the payment tonight before 10 pm ist, the executive asked me to at least make a payment of rs.3000/- in fact i paid the minimum due of my credit card which was approx. Rs 7, 300 on the same day. The next morning i received a message from the bank stating that my updated account balance was -61, 366.21 it was quite disturbing as the bank didn’t give any intimation for bringing my balance to negative. Wherein i had rs 23, 630 which was gone as well. I felt that this act of bank was very unforfessional. I felt very disappointed and regretted of being a part of hdfc for such a long time. Never bank with them.

Actually i have opened account in hdfc bank one year back. Due to non maintainence my account is negatively charged for 8000 rs. I need to move this hdfc account to my salary account. Can you please help me to remove negative charges in hdfc account so that i can move it as my salary account. Kindly help by removing negative charges in hdfc bank.

Hello sir
I have paid the total due amount of my credit card with number [protected]. And i request you to send me a copy of the "no objection certificate" for the payment that was done on my hdfc bank credit card# [protected].
I would also request you to please clear my name from cibil as the settlement was successfully closed in a single payment. My details are mentioned below.

Dear team after verification call you have not verification is my house my application status atleast same condition why are send msg and call also for use your services after complete discuss then apply for card and youir executive direct visit my office address and collect document but my house verification is not complete i request please check and update.

I recently applied for hdfc credit card and i received a mail from bank side that your application is declined, but now i receive a text message on my number that your otp for credit card is this and generate your credit card pin instantly calling through net-banking. I am worried for my card status.

Please provide me correct information about my credit card

Thanks and regards
Nipun sharma

I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 5221 without my concern on date:02/02/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

Oneassist relationship number : [protected]
Name :- jainesh rashmikant dave
Mobile no. :- [protected]
Credit card number ending :- 5221

Hi team,

My credit card number ending with *5050 has been blocked due to some unauthorized transaction. Unfortunately i have paid credit card bill of rs 603 to the card number ending with *5050 and the remaining credit card bill to new card number ending with *1153 for month of january but still that amount is reflected in february statement. Please try to resolve my issue asap as i need to make the payment before 8th of march.

I have already posted a complaint regarding this before but i couldn't get complete resolution to my query. Below are the statements for jan, feb and my savings account statement which shows that i have already done with my payment in january.

I would be grateful if some one assist me for my queries through phone call.

Thanks,
Madhuveena
Madhu. [protected]@gmail.com

One bank employee issued me credit card even after denying. I went to the bank for reapply for my lost debit card.
When i received credit card, i canceled the card via customer care as i am not able to maintain the credit card.in the middle i checked with the customer care, he said it is blocked. Now they are saying it is active and sending me bills, i am not using the card and i want to cancel the card and not getting any help with hdfc care.
Please help me

Regards
Prerna kushwaha

I have been applied for a new credit card after few days ago
And a hdfc representative has verify my office address
When i check my application status on hdfc official website with my application no then error msg showing on screen that is no record found
My application no is: [protected]

Previously i had logged on to hdfc netbanking and clicked on cards tab there. I applied for a credit card and then it showed, "your request cannot be processed temporarily. We regret the inconvenience caused." now i have a pre-approved credit card offer but i cannot apply because even after 4 months the same message is showing on cards tab. Even after numerous calls to bhadrak branch office and kolkata head office this cannot be resolved...

Hi sir,
Without any reason hdfc credit co. Declined my application reference no.16l[19b[protected]s3]. But one day ago an executive representative call ask me for address they want to know for my credit card progress, but suddenly they without provide me hdfc credit card email me that my application declined, i requested to you kindly successfully progress my credit card application for get my credit card
.
Thanks and regards,
Polarao g.

Hi,

I had lost my food plus card, i am a cognizantassociate, could you block the card and issue the new card. Also my old card has balance money in that account more than 5k

Could you please transfer the amount in the new card. I am waiting for you response.

Please resolve this matter asap.

My email : apurvashrinivas. [protected]@cognizant.com

I have found many discrepancies in my loan account given below, i want justification for each of them.
Please note almost regularly i use to check my loan account and keep a screenshot of data, and found below data:
1comparisopn of principle and interest amount is not matching with 2 months of data:
I)
Data on[protected] for the period 01/04/2018 to 31/03/2019:
Principal component: rs. 35, 861.00
Interest component: rs. 1, 44, 052.00

Now data on[protected] for the period 01/04/2018 to 31/03/2019:
Principal component: rs. 35, 280.00
Interest component: rs. 1, 42, 175.00

So in one statement is showing for the entire year i am/will be paying total interest 1, 44, 052 and another is showing 1, 42, 175. So justify the gap between the two amount worth= 1, 877/-
Same for principle amount 35, 861-35, 280= 581/-
Documents attached for your reference.

Ii) interest rate/emi change table has given below:
From dt to dt roi% emi
Apr-18 jun-18 8.35 14592
Jul-18 sep-18 8.65 14913
Oct-18 nov-18 8.95 15233
Dec-18 feb-19 8.43 15233
Mar-19 8.43 12775
So from the above table, we can see from december 2018 the interest rate has been changed to 8.43%
Now showing you the paid emi from dec 2018 to jan 2019, (Last emi paid on 5th feb19 for the month of jan2019) is 15233 for roi=8.43%
But in march-19 it is showing emi=12775/- (This emi for feb 2019 which will be paid on 5th march).
Now justify the below: if emi would be 12775 for roi 8.43% then why for dec2018 and jan2019 it has been taken 15233/- which was emi for roi-8.95%??
Give me the reason behind it and adjust the amount worth[protected]=2458 *2 =4, 916/- which is deducted extra for those two months.
Document attached
Iii) here is another mess in the loan summary portal.
Current emi is shown in portal today[protected] =12775 /- but in the field "dues up to 28-feb-2019" is showing 13, 937/- what is the reason?? These two fields should be the same. (Attached old emi summary screenshot for dec2018 with the same roi)
Kindly check thoroughly my account and do changes.
If these types of discrepancies continue i will not have any option than transferring my loan account from hdfc ltd. To another bank. This is not any joke going on.
Screenshot attached.
I need a prompt reply and changes should be reflected today only because tomorrow the amount will be deducted and if deducted wrong, day after tomorrow i will go to salt lake office for my loan account transfer, and i am serious about it.

I have made several attempts, took all precautionary measure and raised a dispute complaint to the bank from the time o[censored]nauthorized transaction happened on my credit card on 8th feb 2019. Below are the series of events until today:-
On 8th feb 2019 at around 3.48pm i have started getting the sms on my cell about debits were happening on my cc with rs. 500/-, rs. 9000/- & rs. 9000/- in a span 2-3 secs.
Immediately i got a call from your bank asking authenticity of these online transaction, i have immediately asked your customer care person to block the card, since these transaction were not done by me.
Even after blocking the card i kept getting sms messages of the different amounts being charged to my card and the transaction declined message until 8.23pm of the same day night.
Realizing a foul play and the fraud and unauthorized transaction, i have called your customer again on the same night and i have been given an assured by bank that someone from risk team will contact me next day.
I did not get any call from the risk team or customer care until next day, later i have reached out your bank again next day check the status on the dispute request and on the same time they have registered three complaints on these transaction.
Subsequently i have sent duly filled dispute form to [protected]@hdfcbank.com on tuesday last week.
I have been claiming these transactions were not done by me and are unauthorized the bank personal insisting these are authorized transaction and informed me that i have to pay the disputed amount.
This is relay disgusting and frustrating for me, as i am a customer for last 15+ years not expecting such response without doing proper investigation of these fraudulent transaction, the basic common sense to apply how can a person make two transaction in a span of 2 secs of the same amount? And i have shared all the evidence of the sms received from the some fraud company after blocking the card, why these fraud transaction were taking place even after blocking the card?
I need a justice in the case. I have provided all the information to the bank, raised a complaint with cyber crime and shared the copy with the bank. Now today is my due date to pay the last month credit card outstanding, i have been asked by the bank to pay the disputed amount as well..
Name : ramesh kulkarni
Card ending : 2944
Date of fraud : 8th feb 2019

Hi,
This is swapnil shelavale,
Form last 7 days i am not able to receive otp for any kind of online transaction. I am not able to do any online transaction because of this issue.
Due to wrong answer by me for security question, you have blocked my netbanking secure access. To unlock it again i will need otp for netbanking log in.
I tried your customer care phone banking, but nothing has helped me. You people have not gave me satisfactoty solution till date.
I want this issue to be resolve in next 2 days.

Hi!
I was using credit card of hdfc from last 5-6 years but due to some emergency i was not able to make full payment but was depositing minimum amount on the card account.
So regarding amount to be paid or lien i have not received any call.

I tried contacting customer care credit card team no. Of time as well as my relationship manager but proper answer not given by them.

I am requesting you to no hold (Lien) amount in my below said account, i will be clearing full credit value within 2 months by april 2019, requesting you to remove lien marked amount asap, since my salary will be credited on the same account and have other dues which will be debited on same account.

Please release the amount you hold in my saving account asap.
Card number[protected]
A/c no : [protected]

Hi, after did research with many bank i decided to go with hdfc fastag becos i have account in hdfc for more than 11 years.
I applied for fastag application of 15th feb 2019 with reference no (Hfr104592) i got email confirmation that within 5 to 7 days i will receive the details in my address, after 10 days when i called fastag customer executive they asked me to submit pan and adhar card details and i will be get all details after 5 days, which i did immediately on 27th feb 2019 but till now no confirmation from neither from bank nor from any fastag executive. Can you please do needful?? Thanks!!