| Address: Dhanmandi, Bundi Rajasthan, Bundi, Rajasthan, 323001 |
Respected sir,
With reference to the above subject we are having business of wholesale trade and commission agent of agri commodities which according to msme act has been classified as kotiya and company bundi. Furrher we are a sole proprietorship concern which is individual by nature. From last 6 years we are availing cc limit of from hdfc bank. But due to cheating in interest rate and higher interest cost and other charges, i would like to move in other bank. As per last year's section letter, my interest rate should be "mclr p. A. + 1.45% p. A." but my account is active with "the mclr p. A. + 1.85% p. A." also without my permission, bank has debited the renewal charge from my account.in view of low and competitive margin in current business scenario we have planned to shift our banking with icici bank
On our request icici bank has done sanction of our proposal and right now in disbursement process but your branch and wc team is not accepting it and threatening for 2% prepayment charges.
According to bcsbi and code of bank's commitment to micro and small enterprises under clause 5.3. H, bank will permit prepayment of floating rate loans without levying any prepayment penalty.
And as per below mentioned rbi circular for individuals your organization can not charge pre payment penalty
We request your bank for reversal of extra interest and pf reversal and waiver of charges
Request for the resolution of our complaint
Floating rate term loans
Rbi/2013-14/582
Dbod. Dir. Bc. No.110/13.03.00/2013-14
Kotiya and company bundi
A/c no:- [protected]
Mobile:- [protected]
Bundi rajasthan
Apr 6, 2019
Complaint marked as Resolved
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Mar 06, 2019
HDFC Bank Customer Care's response Dear Customer,
We can help with that. Please write to [protected]@hdfcbank.com with your contact number and email id as maintained in the credit card account. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.
-Manoj HDFC Bank Customer Assistance
I have not any credit card. But you messaging by s.m.s. [protected]. Date 24.2.2019. To pay Rs 2950 on 15.3.2019.
Creditcard ending 1401.
Please how can do it.
Thanks
Regards
Ravi Rajan Kesari
A/c no [protected]