[Resolved] HDFC Bank — I didn't get my fastag sticker | |
I have applied for fastag via hdfc online with refernce number hfr660548 on 28 nov 2019. After applying, i got message stating that filled form pdf will send to your registered email, which i didn't receive yet. After few days i got a message with my wallet id and customer id. So now i am able to login to site, but so far i didn't receive fastag sticker. I tried to call customer support - [[protected]] multiple times but nobody is picking the call. Then i tried to call hdfc grievance [[protected]] they make a complain on 19 dec and told to wait for 10 working days. Then after 10 days, i called them again same wait for some time. Again i called, they provide me pno email address [[protected]@hdfcbank.com]. I mailed 24 dec 2019 but reply to wait and reply to wait. Again i called then they provide me a no to call their seniors [[protected]]. They also told me to wait. I am waiting from 1 month and even i didn't receive any call from any of the courier services. I have 8 years of relationship with hdfc and never face such scenario. But for specific to fastag service this is happening. With this i am bit scared, how can i get help if i stuck in some toll plaza, as nobody is receiving the call. Was this information helpful? | |
Feb 17, 2020 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Jan 16, 2020 HDFC Bank Customer Care's response Dear Customer, We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days. -Nadia HDFC Bank Customer Assistance | |
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