[Resolved]  HDFC Bank — I stopped the policy why emi is still deducting

Address:26 south part, Ganesh vihar colony, Sirsi road, Jaipur, Rajasthan, 302012

Hello,
I have discontinued the health insurance policy i took with the home loan and the hdfc home loan branch guy also told me it has been stopped and as well i email for it to cancel they reply to confirm and i replied yes i want to stop it but still why the installments are deducting till now?
Its been 4 months around no one receive my phone and no one answer from there, i have canceled it. I want to stop my installments regarding the health insurance and want my refund of emis i paid for this insurance, pls help.
Homeloan ac no[protected]
Insurance loan ac no[protected]
Master policy no pp000288
Pareek. [protected]@gmail.com
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Jun 27, 2019
Complaint marked as Resolved 
HDFC Life customer support has been notified about the posted complaint.
Verified Support
May 23, 2019
HDFC Life Customer Care's response
Hi, to address any unresolved concern of policyholder kindly inform the policyholder to write to us at [protected]@hdfclife.com from registered email id. Alternatively, policyholder can connect with our contact center on[protected]local charges applicable) from Mon to Sat between 10.00 AM to 7.00 PM. Kindly do not prefix any country code e.g. +91 or 00.
Complaint comments 

Comments

Against app no[protected]
Customer care miss guide me and sell policy to me. Kindly cancel my policy .

NUTAN
[protected]

HDFC Life Customer Care's response, Jun 4, 2019
Hi Ashish, to address any unresolved concern of policyholder kindly inform the policyholder to write to us at [email protected] from registered email id. Alternatively, policyholder can connect with our contact center on 1860-267-9999 (local charges applicable) from Mon to Sat between 10.00 AM to 7.00 PM. Kindly do not prefix any country code e.g. +91 or 00.

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