[Resolved] HDFC Bank — I'm complaining

Anupama KN

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400107

I have an hdfc bank account. They updated my wrong pan card saying it is mine. I submitted my real pancard many times. But they are refusing to do it saying it is mine. Causing lot of incovenience.
Another thing is i lost my banking documents in september and asked them to close the account and reissue a new account but they refused and there were unauthorized ecs and checks. They have taken 40000 rs as charges from me. I am a heartpatient and cannot bear this stress. Hdfc customer service is no good.

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Aug 4, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 03, 2019

HDFC Bank Customer Care's response Dear Customer,

Kindly note that our Virtual Relationship Manager Ms. Monika Agarwal tried contacting you on your number but could not reach you. We request you to kindly contact Ms. Monika Agarwal on[protected] or email at [protected]@hdfcbank.com for any assistance.

-Nadia
HDFC Bank Customer Assistance