[Resolved]  HDFC Bank — imps debited but not credited into sbi account

Address:Mumbai City, Maharashtra, 400607

Hey team,

I have made an imps transfer of 4000, the money was deducted but it was credited into the other sbi account,

Imps[protected]

I have been trying to connect with bank customer care but the call is not going through "host link down cannot connect call" is the message on the ivr.

Imps is meant for instant money transfers.. My relative was in hospital and it was emergency they needed the money most.
If something happens to my relative dose bank takes full responsibility of this?

Sachin ingle
[protected]
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Apr 26, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Mar 07, 2018
Paras9's response
My car loan no is 40695130 Swift desire.kindly provide me car loan statement as early as possible on my email I'd is [protected]@gmail.com.kindly help me for this it's regarding for next transaction.my mob no is [protected]
Verified Support
Mar 13, 2018
HDFC Bank Customer Care's response
Dear Customer,

With reference to your query request you to kindly send an Email to [protected]@hdfcbank.com from your registered Email Id along with the Complete transaction details, we will assist you with the same. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Bejoy
HDFC Bank Customer Assistance
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My car loan no is 40695130 Swift desire.kindly provide me car loan statement as early as possible on my email I'd is [protected]@gmail.com.kindly help me for this it's regarding for next transaction.my mob no is [protected]

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