[Resolved] HDFC Bank — imps fund transfer failure | |
I had made a transaction (Imps transfer of rs.6400) in one account, the error showing is host offline / issuer node offline. The transaction was made on 2nd of april & yet money has not returned back. Reading other complaints i had waited for so many days but yet even after a week there is no clue of money returning. When will i get my money back? Was this information helpful? | |
May 15, 2019 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Apr 10, 2019 HDFC Bank Customer Care's response Dear Customer, In case if the beneficiary denies of having received the funds for the said transaction or there is no revert from the merchant, do write back to us with the beneficiary account statement on [protected]@hdfcbank.com for further assistance. Mention this Ref No. TT10419-04 in the subject of your mail so it'll help us track your e-mail. -Anay HDFC Bank Customer Assistance | |
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