Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: Jul 8, 2026
Complaints 32958
Resolved
18422
Unresolved
14536
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 740

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
nviji1971
from Bengaluru, Karnataka
May 15, 2019
Resolved
Report
Copy
Resolved

Hi,

I had lost my food plus card, i am a cts associate, could you block the card and issue the new card. Also my old card has balance money in that account around 2k.

Could you please transfer the amount in the new card. I am waiting for you response.

The food card number is : [protected]

Please resolve this matter asap.

My email : vijayalakshmi. [protected]@cognizant.com
Jun 18, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 17, 2019
HDFC Bank Customer Care's response
Dear Customer,

We note that our team has responded to you through email on May 16, 2019, vide email. In case of any further clarification or assistance, please feel free to reply to us on email.

-Nadia
HDFC Bank Customer Assistance
ATM not received yet to my mailing adress.
Event details..EX[protected]IN ...
My salaried account has put on hold by MiRevenue by GEFU. I left the job almost a year back and i havent done any transaction since many months. When I checked the balance it was negative. I asked the customer care but they were least interested looking into the matter. And the amount keeps on increasing.
Dear bank,
As per my second bill of credit card cha rges are exided. So please revert that charges because this is my second bill. So I'm not able to pay this time. I want credit card should be life time.
Helpful
Found this helpful?
3 Comments
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    J
    jppanakam
    from Chennai, Tamil Nadu
    May 15, 2019
    Report
    Copy

    Address: VV Nagar, Hyderabad, Andhra Pradesh, 500072

    I have an hdfc credit card and I missed to pay 5000 rs on statement outstanding balance for month of April 2019. HDFC charged me 8732 rs as financial charges + 1733 rs as applicable GST on financial charges in next month statement i.e May 2019. This is not at all acceptable that 5000rs will be charged with 8732rs as fee.

    I request Consumer Complaints to do help understand on what basis HDFC keeping all the charges on customers and how to get the money back which is over charged on 5000 rs.
    HDFC Bank customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      R
      Rishabh Surana
      from Mumbai, Maharashtra
      May 15, 2019
      Report
      Copy

      Address: Agra, Uttar Pradesh, 282005

      I have been informed that my emi was bounced for the month of march 2018
      but according to my bank statement enough funds were available in the account and still there was no deduction of the EMI.
      Now i have been charged with the bouncing charges along with late payment charges
      I have been receiving calls that a FIR has been lodged against me.
      but there was no information provided to my about the bounced EMI
      my loan account no is[protected]
      HDFC Bank customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        J
        JOSHITA RDX
        from Gurgaon, Haryana
        May 15, 2019
        Resolved
        Report
        Copy
        Resolved

        Address: House no 115 Mandakini Enclave Alaknanda New Delhi, New Delhi, Delhi, 110019

        Hello team,
        I have requested for closure of this hdfc bank credit card ending with 0044 last year in the hdfc bank branch: "pn 3, nri cplx, mandakini, alaknanda, greater kailash 4, new delhi, delhi 110019" after a filling a manual form.

        I also received a confirmation that the card has been closed.

        The last email for the payment was sent on thu, may 24, 2018, 2:39 pm and the amount was rs.14725.31. Further paying this amount there was no amount due left and i received the below email.

        Thus making
        Total amount due : (Rs.) 0.00
        Minimum amount due : (Rs.) 0.00
        Payment due date : (Dd-mm-yyyy[protected]

        Now after close to 1 year, i have received again payment notice for about rs 1082.87/-. Although the card was not even delivered to me and it was closed already.

        It looks very pity and i am really disturbed personally with this credit card related communication.

        There is no statement generated for the same. Kindly request for help to close this as soon as possible.

        Attached screenshots
        1. Email regarding last communication.
        2. Email regarding the outstanding due.
        3. Payment done confirmation

        My phone number : [protected]
        Jun 16, 2019
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        May 16, 2019
        HDFC Bank Customer Care's response
        Dear Customer,

        We request you to contact our Debt Management officers at[protected] / 66668102 with regard to your credit card outstanding or for any further clarifications.

        -Anay
        HDFC Bank Customer Assistance
        I Have to close my HDFC Bank account but Bank will not close my account and none maintenance charges will be Increase every months please sir guide me.
        Dear sir
        There was no cash for three hours in the ATM of devigarh branch.devigarh is situated at the distance of 25 km from patiala.i went there three times between 9am to 1 pm.this is big harassment for the people of this area.plz solve this problem.
        Thanks
        Helpful
        Found this helpful?
        2 Comments
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          D
          Dipesh Abnave
          from Mumbai, Maharashtra
          May 15, 2019
          Resolved
          Report
          Copy
          Resolved

          Address: SANTOSH NAGAR BMC COLONY GEN A K VAIDYA MARG, Mumbai City, Maharashtra, 400065

          Hi,
          I have recieved message stating that..
          Dear customer mandate reference no: hdfc[protected] issued to kotak mahindra bank ltd with value rs. 100000.00 and frequency mnth is received today for processing.in case of any issue please get in touch with your branch.

          I didn't apply for this... Can this direct debit could be stopped... Please guide me and help me.
          Jun 16, 2019
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          May 16, 2019
          HDFC Bank Customer Care's response
          Dear Customer,

          You are requested to visit our nearest branch and submit request for cancellation of the said mandate and our branch official will assist and guide you. Kindly visit the following URL to access information for the complete address details of our Branches: https://bit.ly/1FVOjPE

          -Nadia
          HDFC Bank Customer Assistance
          From Amazon 1258399 deducted money Rs999/-in my HDFC credit card. Like fraudulent transactions from Please protect and Refund my money.
          Hello Team,

          Application number-- cc41643539

          I applied for the credit card in the month of april 2019, as it declined due to signature mismatch, and no resolution provided till from your end,

          i'm still looking forward you to take the card, please kindly get back with the resolution/ alternative way.

          reach me ASAP.

          Thanks,
          My credit card has expired last month and still i have not received my new card. iam on a foreign tour next week and need the new card. the card has expired during april 2019 and it is said the new card will be issued automatically. but not happened. my customer id 37395060.
          I did avail the one assist card still the amount has been debited from my account I want a refund for the amount plz it's so inconvenient and without the concern of the customer how can u do this.
          Respected sir/madam,
          I vaishali laxman chalke had applied a credit card though HDFC bank, meanwhile you had send it to me also blue dart courier the AWB no for my card is :- [protected]. It has not delivered to me, kindly look at this issue and help me out.
          Thanks...
          In parwanoo branch they are not acept DD always says go to other branch because their printer not working, staf not available this type of reason. why they not acept DD i m a customer of parwanoo branch but why should i go to other branch . This is not 1st time i face this type of problem maximum time
          Helpful
          Found this helpful?
          6 Comments
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            K
            kishkant
            from Mumbai, Maharashtra
            May 15, 2019
            Resolved
            Report
            Copy
            Resolved

            Address: VPO attari, Amritsar, Punjab, 143018

            I have buy a item from amazon and payment done online, item was returned by me and refund was initiated by amazon.in on 22-apr-19 but same not received in my account. I have talked with amazon they said was is intiaiated talk with hdfc bank. I have mark many mailto hdfc but no resolution till now. Reference no given by amazon is 008762.
            Mail id register with hdfc is krishna. [protected]@gmail.com
            Mb number [protected]
            Jun 25, 2019
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            May 15, 2019
            HDFC Bank Customer Care's response
            Dear Customer,

            We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

            -Nadia
            HDFC Bank Customer Assistance.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Shahnaz KS
              from Kayankulam, Kerala
              May 15, 2019
              Resolved
              Report
              Copy
              Resolved

              Address: Konnothuveliyil, Kollamnirappel, Kanjiramattom,Ernakulam, Ernakulam, Kerala, 682315

              Hi sir/madam,

              I made a payment from my hdfc account in one online shopping site, i cancelled the order and i got a mail confirmation of the refund from the online shopping site. I got the mail on 3rd may and was ask me to wait for 5 business days. Today is 15th of may and i didn't get any mail of response from your side. The refund reference number for the transaction is 088362 and 258630. My account number is -[protected], ernakulam infopark branch
              Jun 16, 2019
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              May 15, 2019
              HDFC Bank Customer Care's response
              Dear Customer,

              We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

              -Nadia
              HDFC Bank Customer Assistance.
              Invalid credit card
              Send pin my registration mobile no, email id
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                P
                Pranab 9
                May 14, 2019
                Resolved
                Report
                Copy
                Resolved

                Address: Borbori, 784148

                Dear Team,
                On dated 7.05.2019 i was withdraw amount of 4, 000 rupees from BORBORI SBI ATM, but unfortunately when i was put ATM Pin and amount of 4, 000 rupees, ATM automatically coming black screen and restart, but case not dispensed. Kindly look the matter on priority.
                Please find below details for reference.
                ATM ID- BORBORI-ATM
                ACCOUNT NUMBER - [protected]
                REFERENCE NUMBER[protected]
                NARRATION[protected]MANGALDAI
                May 17, 2019
                Complaint marked as Resolved 
                Dear Team, Almost 11 days running but Rs 4000/- not credited in my account also i called to customer care but they didn't response anything, Still waiting for update about case not dispensed Rs 4000/-. As i am facing financial problem due to this.
                HDFC Bank customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  Rubyevan
                  from Delhi, Delhi
                  May 14, 2019
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: 600010

                  My name is ruby evangelin,

                  My account was salary account in hdfc, without prior information or prior notice amount of rs.600 has been debited from my account, i need the reason for the debit and i want my money back.

                  If this happens again then i need to close this account and all transaction from this bank and open another account with another bank who is allowing us to open with 0 account.

                  So, request you do the needful and get back my deducted amount and not to deduct the amb any more
                  Jun 22, 2019
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  May 14, 2019
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We request you to share your complete concern, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                  -Bejoy
                  HDFC Bank Customer Assistance
                  May 17, 2019
                  Updated by Rubyevan
                  Hi,

                  I have sent my account details from my registered id.

                  Please do the needful.

                  Thanks
                  Ruby
                  Hi,

                  I have sent my account details from my registered id.

                  Please do the needful.

                  Thanks
                  Ruby
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    rashmi_mishra
                    from Bengaluru, Karnataka
                    May 14, 2019
                    Resolved
                    Report
                    Copy
                    Resolved

                    Hi,

                    I had lost my food plus card, i am a tcs associate, could you block the card and issue the new card. Also my old card has balance money in that account around 2k.

                    Could you please transfer the amount in the new card. I am waiting for you response.

                    The food card number is : [protected]

                    Please resolve this matter asap.

                    My email : r. [protected]@tcs.com
                    Jun 15, 2019
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    May 14, 2019
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We're sorry to hear that. Please share your Account No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                    Anay
                    HDFC Bank Customer assistance
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      P
                      Pravsabi
                      from Durgapur, West Bengal
                      May 14, 2019
                      Resolved
                      Report
                      Copy
                      Resolved

                      I am a hdfc credit card holder and bank has debited Rs. 1299/- from my credit card number ending with 8518 without my concern on date:02/03/2019 and now every months it is getting deducted from my credit card and today I got a message from credit card that I am having due of Rs 3369/- . And I am not interested about this service and don't want this membership any more. So please cancel the membership this month only and refund this debited amount RS 3369/-

                      OneAssist Relationship Number : 6389091
                      Plan Name:- Enhanced WA Privilege Single Plan
                      Name :- Priyanka Beuria
                      Credit Card Number Ending :- 8518
                      Aug 5, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      May 14, 2019
                      Updated by Pravsabi
                      Hii
                      I am getting a mail that resolvecmp has sent me some messages but still now I didn't got any update here
                      Dear Priyanka,

                      Greetings from OneAssist!!!

                      We are sorry to see you go.

                      We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

                      We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

                      Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

                      We appreciate your patience in the interim.

                      Regards

                      Team OneAssist
                      Pravsabi's [Complaint's author] reply, May 15, 2019
                      Hii
                      Still now I didn't get any call regarding this not even your customer care number is working. Please do this as soon as possible
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        R
                        RaghuDodle
                        from Mumbai, Maharashtra
                        May 14, 2019
                        Report
                        Copy

                        Address: 502001

                        Dear Sir/Madam,

                        This is to bring to your notice that I have taken personal loan for rupees 100000 at maitrivam, Hyderabad HDFC bank and got approved and credited to my SBI bank Account on 10th April 2019 with reference number 66957116.My concern is that I have to pay My EMI by 6th of every month for 12 months and Reference Number is not showing Bill Desk and in status.So, requesting you to do the needful.

                        Regards,
                        D.Raghavender Reddy
                        HDFC Bank customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          akashag1001
                          from Bengaluru, Karnataka
                          May 14, 2019
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: 560102

                          I have applied for hdfc diners club black" credit card. I was also told to open an hdfc bank account for the same and was promised that my credit card will be free for a lifetime. I have also submitted all of the required documents.

                          I checked credit card status online today and shocked to see that my application is declined without any reason. Can you tell me the reason behind it and how can i process it again. I am more than 100% sure that all my documents and credit score are way more eligible for this card.

                          Also, my hdfc account is wasted as i opened that only for this card. It looks like to be a trick just to show new hdfc account on false promises.
                          Jun 14, 2019
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          May 14, 2019
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We request you to share the Card Application No., along with the registered mobile number & email ID to [protected]@hdfcbank.com with ref ID- TTU[protected]in the subject line. Will assist you better.

                          -Anay
                          HDFC Bank Customer Assistance
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            roopakvats
                            from New Delhi, Delhi
                            May 14, 2019
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: Faridabad, Haryana, 121001

                            I have been charged depository charges in last 5 months (Including this month).

                            Please revert my amount as this charges are unfair a preferred customer of hdfc. I have not done any comprehensive trading too.

                            Faridabad sec 21, har

                            Date narration cheque/ref. No. Value date withdrawal deposit closing balance
                            14 may 2019 depository charges apr[protected] 14 may 2019 29.50 xxxxxx
                            12 apr 2019 depository charges mar[protected] 12 apr 2019 59.00 xxxxxx

                            Date narration chq./ref. No. Value dt withdrawal amt. Deposit amt. Closing balance
                            14/01/19 depository charges dec[protected] [protected] 14/01/19 59 xxxxxx
                            12/02/19 depository charges jan[protected] [protected] 12/02/19 29.5 xxxxxx
                            13/03/19 depository charges feb[protected] [protected] 13/03/19 29.5 xxxxxx

                            Please clear the query.
                            Roopak sharma
                            Jun 15, 2019
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            May 15, 2019
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We can help with that. Please write to [protected]@hdfcbank.com with your Account No. or Customer ID & registered contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                            -Nadia
                            Customer Assistance
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              O
                              osmanghani123
                              from Kolkata, West Bengal
                              May 14, 2019
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: Kolkata, West Bengal, 700017

                              Same happens with me, hdfc agent told me its life time free credit card then only i have applied for the credit card, i didn't ask for one assist mfee so how can you deduct rs, 1399/- without my consent from my card.

                              Better you refund my money rs.1399/- which has been deducted from my card on 10, may, 2019 immediately and cancel this subscription or plan from my card, i don't need it, this is a completely fraudulent transaction.

                              Card no last 0230

                              Mobile no. [protected]

                              Email id:- [protected]@gmail.com
                              Aug 9, 2021
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              Greetings from OneAssist!!!

                              We are sorry to see you go.

                              We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

                              We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

                              Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

                              We appreciate your patience in the interim.

                              Regards

                              Team OneAssist
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                P
                                puneet.mann
                                from Delhi, Delhi
                                May 14, 2019
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: Janak puri ATM near Happy model school, New Delhi, Delhi

                                Date of Incident : 29.03.2019
                                SBI account holder with Central Sectt branch a/c No.[protected]

                                at HDFC ATM cabin there are two ATM machines are placed.
                                after several tried Rs.10000/- was not physically received by me.
                                And deducted from my account without any messages.

                                I complaint several times at SBI customer care number. and Contact in SBI Central Secretariat branch for grievance.

                                SBI branch also complaints several times but every time they rejected
                                Jun 18, 2019
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                May 14, 2019
                                Updated by puneet.mann
                                Date of Incident : 29.03.2019
                                SBI account holder with Central Sectt branch a/c No.[protected]

                                at HDFC ATM cabin there are two ATM machines are placed.
                                after several tried Rs.10000/- was not physically received by me.
                                And deducted from my account without any messages.

                                I complaint several times at SBI customer care number. and Contact in SBI Central Secretariat branch for grievance.

                                SBI branch also complaints several times but every time they rejected
                                Verified Support
                                May 16, 2019
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                With reference to your complaint regarding a debit placed on your SBI Bank savings account in spite of non dispensation of cash from an HDFC Bank ATM. Please follow the below process for claiming the funds: 1. Submit a complaint /dispute letter with the issuing bank SBI Bank branch where you hold the savings bank account. 2. The issuing Bank will then raise a charge back dispute / query on us (HDFC BANK) seeking the disputed transaction status. 3. If the transaction stands valid as per your claim, the funds will be returned to the issuing bank, which would be credited to your account by your respective bank. Assuring you of our best services always.

                                -Anay
                                HDFC Bank Customer Assistance
                                May 16, 2019
                                Updated by puneet.mann
                                I already registered several times on SBI customer care and SBI branch with written complaint. But HDFC refused and said the transaction was successful.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  Jen Varghese
                                  from Ernakulam, Kerala
                                  May 14, 2019
                                  Report
                                  Copy

                                  Address: Ernakulam, Kerala, 682020

                                  I have HDFC Fastag and the Customer ID is[protected]. The wallet ID is[protected].
                                  On May 4th 2019, I had two transactions at toll plazas. After that my account balance is Rs.233/-.
                                  On May 10th 2019, I have recharged my account with Rs. 600/- and the total balance is Rs. 508/-. The actual balance should be 600+233=833/-.

                                  Please let me know why the actual balance is not showing my account? Current balance showing that 508 only.
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    G
                                    GOJIRI RANE
                                    from Mumbai, Maharashtra
                                    May 14, 2019
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    I have hdfc sal account and get personal loan from hdfc bank i paid every month emi but once i cant maintains balance in account that time bounce my emi and bank charge me bounce charges with taxes and after one month they charge me 236 re for emi rtn charges what is this charges and what is related this charge without message hdfc always problem complaint service and we not choice for other bank sal account
                                    Jun 27, 2019
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 14, 2019
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We're sorry to hear that. Please share your Account No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                                    Anay
                                    HDFC Bank Customer assistance
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      G
                                      gunner7
                                      from Delhi, Delhi
                                      May 14, 2019
                                      Report
                                      Copy

                                      Address: Alukka House, Angamaly, Kerala, Ernakulam, Kerala

                                      I am a hdfc bank credit card holder. The bank has billed me an amount of rs. 1399/- from my credit card number ending with 3494 without my concern on date:31/03/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and cancel the billed amount of rs.1399/-

                                      Oneassist relationship number : 4040333
                                      Name :- nirmal jose
                                      Mobile no. :-
                                      Credit card number ending :- 3494
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Jun 02, 2019
                                      Updated by gunner7
                                      Hi,

                                      On behalf of the previous complaint regarding one assist membership. A fee of 1399/- have been charged on my credit card bill without my concern. With regard to the same, the amount was not been removed from my credit card bill. I'm still getting a message of payment due Rs. 1326/-
                                      Please take necessary action and refund the amount as soon as possible to my credit card account.

                                      Thanks
                                      Dear Nirmal,

                                      Greetings from OneAssist!!!

                                      We are sorry to see you go.

                                      We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

                                      We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

                                      Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

                                      We appreciate your patience in the interim.

                                      Regards

                                      Team OneAssist
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        Ssonalsharma1986
                                        from Mohali, Punjab
                                        May 14, 2019
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        This is to inform you that on 29th march i received a message of emi conversion has been done on my credit card for the transaction that was made on 28th march. I have not made any payment of such amount and has blocked my card the moment i received the msg.

                                        While checking with bank executive she informed me that even she doesn’t know who the merchant is and till date they have not advised me the merchant's name and are sending me bills of that emi making me liable to pay inspite of the amount being in dispute.

                                        I have sent credit card dispute form at cc. [email protected] but till date there is not revert inspite of sending auto replies that they will get back to me within 7days. They have charged me the emi in april and now sent the bill again. This is the second time fraud activity has happened first with debit card and now with credit card. I have visited the roop nagar branch as well but there was no assistance provided and stated i need to wait for the revert from cc. Disputes. Reference number nisha acharya has given me is [protected] over the email but no action has been taken till date and last digit of my card is 6811 which is blocked. Attached is the dispute form sent.
                                        Jun 20, 2019
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        May 15, 2019
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        We have taken note of your comments expressed and you may look forward to receive a response to your e-mail id in 07 working days. The reference number for this interaction is[protected]. We request you to bear with us in the interim.

                                        -Zubin
                                        HDFC Bank Customer Assistance
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit