[Resolved] HDFC Bank — IMPS transaction amount is not transferred to my beneficiary account

Ramanamurthy.kondeti

Address:

104/8, Bayanna layout, Anekal, Bangalore

Dear HDFC Bank Team,

I am Ramanamurthy Kondeti and I am your HDFC bank customer since 11 years.

Name: Ramanamurthy Kondeti,

Account No: [protected]

Date of IMPS transaction: 01/04/2021

IMPS Reference No:[protected]

Amount: Rs. 10000/- (Ten Thousand Rupees)

Phone No: [protected]

I did IMPS transaction on 01/04/2021 to my own Axis Bank account. But, amount got debited from my HDFC and not transferred to my beneficiary account.

Also, I have received the Automatic message from HDFC as "your money transfer of INR 10, 000.00 on 01-04-21 timed out due to technical reason" (IMPS Ref No:[protected]. In the mobile banking app also displaying that "under process at bank".

Based on the above evidences, the problem is with HDFC IMPS itself.

Kindly rectify my issue and revert by 10000/- (ten Thousand Rupees) amount on high priority.

Please do not make the poor people panic and request your support by giving my money back with the interest.

Please help me.

Thank you,

Ramanamurthy kondeti.

+2 photos

Was this information helpful?

No (0)

Yes (0)

Apr 2, 2021

Complaint marked as Resolved

Dear HDFC Bank Team, I am Ramanamurthy Kondeti and I am your HDFC bank customer since 11 years. Name: Ramanamurthy Kondeti, Account No: 50100192004395 Date of IMPS transaction: 01/04/2021 IMPS Reference No: 109122379637 Amount: Rs. 10000/- (Ten Thousand Rupees) Phone No: 9620682220 I did IMPS transaction on 01/04/2021 to my own Axis Bank account. But, amount got debited from my HDFC and not transferred to my beneficiary account. Also, I have received the Automatic message from HDFC as "your money transfer of INR 10, 000.00 on 01-04-21 timed out due to technical reason" (IMPS Ref No: 109122379637). In the mobile banking app also displaying that "under process at bank". Based on the above evidences, the problem is with HDFC IMPS itself. Kindly rectify my issue and revert by 10000/- (ten Thousand Rupees) amount on high priority. Please do not make the poor people panic and request your support by giving my money back with the interest. Please help me. Thank you, Ramanamurthy kondeti.

HDFC Bank customer support has been notified about the posted complaint.

Apr 02, 2021

Updated by Ramanamurthy.kondeti Dear HDFC Bank Team,

I am Ramanamurthy Kondeti and I am your HDFC bank customer since 11 years.

Name: Ramanamurthy Kondeti,

Account No: [protected]

Date of IMPS transaction: 01/04/2021

IMPS Reference No:[protected]

Amount: Rs. 10000/- (Ten Thousand Rupees)

Phone No: [protected]

I did IMPS transaction on 01/04/2021 to my own Axis Bank account. But, amount got debited from my HDFC and not transferred to my beneficiary account.

Also, I have received the Automatic message from HDFC as "your money transfer of INR 10, 000.00 on 01-04-21 timed out due to technical reason" (IMPS Ref No:[protected]. In the mobile banking app also displaying that "under process at bank".

Based on the above evidences, the problem is with HDFC IMPS itself.

Kindly rectify my issue and revert by 10000/- (ten Thousand Rupees) amount on high priority.

Please do not make the poor people panic and request your support by giving my money back with the interest.

Please help me.

Thank you,

Ramanamurthy kondeti.