HDFC Bank — Imps transaction timed out due to technical reasons

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I initiated a transfer of 1, 60, 000 on 10th of December 2021. The amount was debited from my account and the beneficiary bank still does not recognize the transaction. It has been a while and still the funds are not credited back to the account.

Below is the message

Update: your money transfer of inr 1, 60, 000.00 on 10-01-22 timed out due to technical reason. (Imps ref no.[protected].
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HDFC Bank customer support has been notified about the posted complaint.
Jan 10, 2022
Updated by Das.Surojit
Please read transfer date as 10th of December 2022 (same as the time out message)
Jan 10, 2022
Updated by Das.Surojit
Note : Date correction ******Please read transfer date as 10th of January 2022 (same as the time out message)
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The issue was resolved by emailing HDFC customer care and promptly. Thank you !

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