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HDFC Bank Complaints & Reviews

2.9
Updated: Aug 21, 2026
Complaints 32962
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HDFC Bank reviews & complaints page 161

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V
vinay raktate
from Aurangabad, Maharashtra
Jun 14, 2022
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Address: hdfc

Me not agree this your side clarification .
We want refund my all rs-7375/- fee .
Me all your requirement document submitted to Mr.Somanath Kale . Fyi.
Check this document not hand over to Aurangabad Office. Bad experience to your Pune & Aurangabad home loan office.
You check why me close your loan.
Your side clarifications me not agree.
Feb to March one month no call Mr.Somnath kale. But why paid me your charges.
This case your side no mistake check.
My file sanction in 2 days. We need to your bank loan. You not support check my file and document status.
Mr.Somnath kale recommended to return my Fee. Check you.
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    V
    vinay raktate
    from Aurangabad, Maharashtra
    Jun 14, 2022
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    Address: Hdfc home loan Aurangabad/Pune

    Reminder..29th

    From: Raktate Vinay [mailto:vinay.[protected]@ajeetseed.co.in]
    Sent: 30 May 2022 10:27
    To: 'Customer Complaints'
    Subject: RE:[protected]/AUR, 00948624, Email/Fees & Charges/[External]RE: Your loan application vide File no[protected][ID:[protected]]

    Reminder..27th
    Dear Mr.Joshi,
    I am no satisfy for your information. I have Refund my Rs.7375/-fee and close this subject.

    From: Customer Complaints [mailto:customer.[protected]@hdfc.com]
    Sent: 30 May 2022 09:36
    To: vinay.[protected]@ajeetseed.co.in
    Subject:[protected]/AUR, 00948624, Email/Fees & Charges/[External]RE: Your loan application vide File no[protected][ID:[protected]]

    Dear Mr. Raktate,

    Please refer to our last email response dated 19.05.2022 to your query/complaint dated 20.04.2022, wherein we have provided the necessary clarifications from our side.

    We have nothing further to add in this matter.


    Sanket Joshi

    [protected] Original Message[protected]
    From: Raktate Vinay [vinay.[protected]@ajeetseed.co.in]
    Sent: 29/05/2022, 11:31 am
    To: customer.[protected]@hdfc.com; [protected]@hdfc.com; sanket.[protected]@hdfc.com; [protected]@hdfc.com; kale.[protected]@gmail.com; jamal.[protected]@hdfcbank.com; customer.[protected]@hdfc.com; prerna.[protected]@hdfc.com
    Subject: [External] RE: [External] RE: [External] RE:[protected]/AUR, 00948624, Email/Fees & Charges/[External]RE: Your loan application vide File no[protected][ID:[protected]]
    Warning: This email is from EXTERNAL source. Exercise caution while opening attachments / links.
    Reminder..26th

    From: Raktate Vinay [mailto:vinay.[protected]@ajeetseed.co.in]
    Sent: 28 May 2022 12:40
    To: 'Sanket Sharad Joshi/Aurangabad'; 'Customer Complaints'; 'Kaustubh A Deodhar/Aurangabad'; 'NPS Customercare'; 'kale.[protected]@gmail.com'; 'jamal.[protected]@hdfcbank.com'; 'Customer Service'; 'Prerna Paras Bafana/Aurangabad'
    Subject: RE: [External] RE: [External] RE:[protected]/AUR, 00948624, Email/Fees & Charges/[External]RE: Your loan application vide File no[protected][ID:[protected]]

    Reminder..25th

    From: Raktate Vinay [mailto:vinay.[protected]@ajeetseed.co.in]
    Sent: 27 May 2022 13:47
    To: 'Sanket Sharad Joshi/Aurangabad'; 'Customer Complaints'; 'Kaustubh A Deodhar/Aurangabad'; 'NPS Customercare'; 'kale.[protected]@gmail.com'; 'jamal.[protected]@hdfcbank.com'; 'Customer Service'; 'Prerna Paras Bafana/Aurangabad'
    Subject: RE: [External] RE: [External] RE:[protected]/AUR, 00948624, Email/Fees & Charges/[External]RE: Your loan application vide File no[protected][ID:[protected]]

    Dear Mr.Joshi,
    Again & again your bank not value in your customer.
    I am 2009 to till time your regular customer for your information.
    Attached file check. And refund to my all Rs.7375/- fee.
    Me not agree to expenses but why paid to me .
    My loan file pending to only you and Mr.Somnath responsible.


    From: Sanket Sharad Joshi/Aurangabad [mailto:sanket.[protected]@hdfc.com]
    Sent: 27 May 2022 11:16
    To: Raktate Vinay; Customer Complaints; Kaustubh A Deodhar/Aurangabad; NPS Customercare; kale.[protected]@gmail.com; jamal.[protected]@hdfcbank.com; Customer Service; Prerna Paras Bafana/Aurangabad
    Subject: Re: [External] RE: [External] RE:[protected]/AUR, 00948624, Email/Fees & Charges/[External]RE: Your loan application vide File no[protected][ID:[protected]]

    Dear Sir,

    Please refer to our last email response dated 19.05.2022 to your query/complaint dated 20.04.2022, wherein we have provided the necessary clarifications from our side.

    We have nothing further to add in this matter.

    Regards,
    Sanket Joshi

    ________________________________________
    From: Raktate Vinay
    Sent: Friday, May 27, 2022 10:47 AM
    To: Sanket Sharad Joshi/Aurangabad ; Customer Complaints ; Kaustubh A Deodhar/Aurangabad ; NPS Customercare ; kale.[protected]@gmail.com ; jamal.[protected]@hdfcbank.com ; Customer Service ; Prerna Paras Bafana/Aurangabad
    Subject: [External] RE: [External] RE:[protected]/AUR, 00948624, Email/Fees & Charges/[External]RE: Your loan application vide File no[protected][ID:[protected]]

    Warning: This email is from EXTERNAL source. Exercise caution while opening attachments / links.
    Reminder..24th

    From: Raktate Vinay [mailto:vinay.[protected]@ajeetseed.co.in]
    Sent: 26 May 2022 11:48
    To: 'Sanket Sharad Joshi/Aurangabad'; 'Customer Complaints'; 'Kaustubh A Deodhar/Aurangabad'; 'NPS Customercare'; 'kale.[protected]@gmail.com'; 'jamal.[protected]@hdfcbank.com'; 'Customer Service'; 'Prerna Paras Bafana/Aurangabad'
    Subject: RE: [External] RE:[protected]/AUR, 00948624, Email/Fees & Charges/[External]RE: Your loan application vide File no[protected][ID:[protected]]

    Reminder…23th
    HDFC Bank customer support has been notified about the posted complaint.
    Jun 14, 2022
    Updated by vinay raktate
    please refund my home loan fee,
    Hdfc bank staff is supportive. this bank customer no value.
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      A
      Alekhyakota
      Jun 14, 2022
      Resolved
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      Worst service by HDFC bank staff. Before giving loan they will take nicely if we want to close the loan they don’t response correctly at all. From past 2 weeks I have been trying to Close Loan against securities. I have not paid the interest on the amount I have used against OD. Now I want to pay the interest and close the loan. I have called the staff no correct response. I asked customer care no response. I’m fed up with is. I’m in emergency of funds which are in lien against securities. For their targets they’ll eat our brains until we take loan.. after that they’ll not respond at all. I want the interest which is due in my LAS account by today end. Or I’ll give complaint against bank. And the staff
      Jul 26, 2022
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Jun 16, 2022
      HDFC Bank Customer Care's response
      Dear Customer,

      Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

      -Ajay
      HDFC Bank Customer Assistance
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        Alekhyakota
        Jun 14, 2022
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        Hdfc bank had put an amount of 590 on hold as mirevenu through gefu, and after many complaint on hdfc complaint mail or grievance cell but no support and responses from thier side.
        My a/c number is: 50100***41517
        Ifsc: hdfc0004188
        Branch: madhurawada

        Please get it solved and refund the amount at the earliest.

        Thanks,
        Alekhya Kota
        HDFC Bank customer support has been notified about the posted complaint.
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          S
          Shl@140899
          from New Delhi, Delhi
          Jun 14, 2022
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          Dear customer care,

          Without any information bank has deducted Rs. 236 from my account. I want my money back and the reason also why it is deducted.

          Kindly reply as soon as possible

          Hdfc account details :
          Account number : [protected]
          Customer id :[protected]

          Transaction details :
          Reference number : mir[protected]
          Narration : si fail due to insuff bal 140422-mir[protected]
          Deducted date : 10/06/2022
          Amount : 236

          I am waiting for reply.
          HDFC Bank customer support has been notified about the posted complaint.
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            J
            Jun 13, 2022
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            HDFC bank has charged me multiple times for international ATM transactions that were done in April. They are still charging me. I want to know when will this stop?

            Tried a 1000 times to connect with their account team but didn’t get rerouted.

            Can someone from HDFC account team please reach out to me at the earliest?
            HDFC Bank customer support has been notified about the posted complaint.
            Dear Customer,

            Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

            -Anay
            HDFC Bank Customer Assistance
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              S
              SameerSahni
              Jun 12, 2022
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              HDFC Bank credit Card -
              Have tried to change my address 3 times in front of the bank executive with all my ID proofs but everytime they send back the same message of signature mismatch.
              I had also written an application for signature mismatch but nothing has changed yet.

              User id : 75702366
              Name : Pragnya Pradhan
              Card details - xxxx xxxx xxxx 2502

              Please help in updating my address.
              HDFC Bank customer support has been notified about the posted complaint.
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                M
                Mak66
                from Margao, Goa
                Jun 12, 2022
                Resolved
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                Resolved

                Address: India

                Been trying to update kyc from past 10 days there’s poor response and customer care service also not available when needed
                Tried to update the mail there’s no confirmation
                Even after having a account n hdfc bank there’s no response and any mail regarding the process or update on the status o[censored]pdate
                And when enquired about the status from calling it shows as active but the executive said the account has been freezed it’s been 10 days now I’m wasting my time and patience doing the process and sending mails
                Below are the screenshots
                Jul 19, 2022
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Jun 13, 2022
                HDFC Bank Customer Care's response
                Dear Customer,

                At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                -Anay
                HDFC Bank Customer Assistance
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                  B
                  bhupen singh
                  from Noida, Uttar Pradesh
                  Jun 12, 2022
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                  Address: gurgaon
                  Website: www.hdfcbank.com

                  I used a credit card of HDFC bank 3.5 year ago.Their services are very poor and they charging very high and additional fine on my card.at that time i called at customer care and inform the executive that you are sending wrong bill and i don't want to continue your service anymore.

                  Executive said PAY the bill which is generated and i also raised a request to Close your credit card.On the basis of conversation i pay the bill but still the card is not closed.many time i called to customer executive that why you not closing my credit card.but they don't respond on these question.

                  They not closed my account and still adding bills and fine that is a huge amount and now the executive called to me and using abusive language and doing misbehaving talk.they are threatening me.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    J
                    Jijuj
                    from Chennai, Tamil Nadu
                    Jun 12, 2022
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                    Address: HDFC Chennai

                    2330811' Escalation|No response from Relationship Manager

                    My redeemed reward coupons were not able to deliver by HDFC. No response from Privilage banking customer care executives.
                    Mail complaints are getting auto reply without any solution

                    worst banking experience
                    HDFC Bank customer support has been notified about the posted complaint.
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                      K
                      Kavin567
                      Jun 12, 2022
                      Resolved
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                      Resolved

                      Address: Salem, Tamilnadu

                      I don't even have an account in HDFC bank, but they continuously pressurize me to pay the credit card amount bill. Without having an account how can I have a credit card from them. Kindly solve this issue
                      Jun 24, 2022
                      Complaint marked as Resolved 
                      I received official updates of my complaints
                      HDFC Bank customer support has been notified about the posted complaint.
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                        J
                        jayaram kolla
                        Jun 12, 2022
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                        I have closed my restructuring loan on credit card long back but still its showing as restructured and not yet updated in cibil reports and not yet receive noc.

                        While converting total balance of credit card amount into emi's they did not tell any thing about impact of restructuring .Now its impacting while getting loans. This is not fair in the customer point of view. While converting emis then only it should tell to the customer that is the responsibility from the bank
                        HDFC Bank customer support has been notified about the posted complaint.
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                          Prithvi0216
                          from Nashik, Maharashtra
                          Jun 11, 2022
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                          Address: HDFC BANK THATTE NAGAR , NASHIK

                          In 2019 dec, hdfc wandor was arrived to our firm with installation request of cc machine but we refused, still bank start monthly charge deduction from our current account, we request many times to stop we didnt recieved or request any swaping machine but noone is ready to listen our issue .
                          HDFC Bank customer support has been notified about the posted complaint.
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                            D
                            dk@jiit
                            from Delhi, Delhi
                            Jun 11, 2022
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                            Hi,
                            Amount of 743.71 is deducted from my account in the name of -DC intl POS TXN MARKUP+ST deducted from my account.

                            I did not make any foreign transaction.

                            Please refund this amount.
                            Thanks,
                            HDFC Bank customer support has been notified about the posted complaint.
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                              R
                              Ray ji
                              Jun 11, 2022
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                              Funds on hold
                              Account no- 5010*****₹1495
                              As on date- 25 feb 2022
                              Amount held by HDFC Bank
                              ( for MiREVENUE hold through Gefu) : ₹354
                              Please resolve this problem as soon as possible.
                              HDFC Bank customer support has been notified about the posted complaint.
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                                H
                                hemasundar99999
                                Jun 11, 2022
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                                Sir on june 1st, i have booked a tatkal ticket and it was not confirmed and amount got debited in my account and after some days irctc has refunded my money with refernce id- [protected] and refund id- [protected]. still now i didn't received any amount.
                                so i am requesting you to please check my details and refund my amount s soon as possible.
                                HDFC Bank customer support has been notified about the posted complaint.
                                Jun 11, 2022
                                Updated by hemasundar99999
                                sir i have done payment using hdfc debit card. since i am not having credit card so i done payment using debit card and in the above the number which is written that is debit card number
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                                  A
                                  arush1211
                                  from Chennai, Tamil Nadu
                                  Jun 11, 2022
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                                  Resolved

                                  I have applied for home loan through hdfc bank on 28th Apr paying the processing fee of INR 3540.
                                  My Loan Account number is[protected].

                                  After 2 weeks of time finally hdfc refused to clear home loan saying babk is having some issues (Profile Funding) with the builder and hence can't offer home loan.

                                  In that case i requested for refund of the processing fee paid to hdfc bank of INR 3540 and submitted refund form along with cancelled cheque as asked by hdfc officials.

                                  They said it will get processed within 10-12 working days but its now close to a month but the processing fee is not yet funded to my account.

                                  Wrote so many follow ups mails, no response
                                  Tried calling sales executive alot of times, no response.

                                  Kindly resolve this concern as this way they are looting customers breaching their trust giving false commitments before they apply for any services.
                                  Jul 17, 2022
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 12, 2022
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  You are requested to be in touch with HDFC LTD. for resolution of your complaint through (URL / Link - https://bit.ly/2kE5Efw) for any Queries / Feedback / Complaints pertaining to HDFC LTD.

                                  -Anay
                                  HDFC Bank Customer Assistance
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                                    JRiyaz
                                    from Hyderabad, Andhra Pradesh
                                    Jun 11, 2022
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                                    Address: HDFC bank ,Rikab gunj, opp, Telangana High court.

                                    While withrawing the amount i kept my iphone on the ATM machine at around 10:34 on[protected] hdfc ATM dabeerpura, hyderabad and my iphone was stolen. I informed to the nearest HDFC bank charminar branch on[protected] about the theft and asked for the furnished CCTV footage but your bank officials asked me to get the police complaint from the concerned police station. Eventhough i submitted every essentials the bank officials asked me and approached the bank officials several times i havent yet recieved the particulars of the person stolen my iphone
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                    -Anay
                                    HDFC Bank Customer Assistance
                                    JRiyaz's [Complaint's author] reply, Jun 12, 2022
                                    hbb
                                    JRiyaz's [Complaint's author] reply, Jun 12, 2022
                                    The incident of theft of my iphone took place on 05-05-2022 at 10:34 at your HDFC ATM No. P1DCHY 81 when i went to withdraw my amount and kept my iphone on the ATM machine while withdrawing the amount . I repoted the incident the very next morning i.e 06-05-2022 at 11:00a.m. to the nearest HDFC bank charminar branch hyd and asked for furnished CCTV footage of the person who had stolen my iphone but your bank officials demanded me to provide a police complaint and even after the lodgement of police complaint on that very same day the said bank officials didnt give the particulars of the person stolen my iphone . Even after several request and oral reperesentations they have not helped me at all .
                                    Its been almost 30 days causing me a huge loss and mental agony. And still your bank officials have not furnished the CCTV footage to me and here i m still waiting and approaching your said bank officials continuously . My costly iphone was stolen which has important data .
                                    Again i request you humbly to look into it immediately with strict action and save me from this loss.
                                    The incident of theft of my iphone took place on[protected] at 10:34 at your HDFC ATM No. P1DCHY 81 when i went to withdraw my amount and kept my iphone on the ATM machine while withdrawing the amount . I repoted the incident the very next morning i.e[protected] at 11:00a.m. to the nearest HDFC bank charminar branch hyd and asked for furnished CCTV footage of the person who had stolen my iphone but your bank officials demanded me to provide a police complaint and even  after the lodgement of police complaint on that very same day the said bank officials didnt give the particulars of the person stolen my iphone . Even after several request and oral reperesentations they have not helped me at all .
                                    Its been almost 30 days causing me a huge loss and mental agony.  And still your bank officials have not furnished the CCTV footage to me and here i m still waiting and approaching your said bank officials continuously . My costly iphone was stolen which has important data .   
                                    Again i request you humbly to look into it immediately with strict action and save me from this loss.
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                                      sanjanatiwari
                                      Jun 10, 2022
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                                      For no clear and discernible reason, HDFC has blocked my UPI. This is very irritating. I want a painless resolution for this idiotic move taken by HDFC instead of calling an unresponsive headline that does nothing to resolve the issue.
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Dear Customer,

                                      Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                      -Team MobileBanking
                                      HDFC Bank Customer Assistance
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                                        M
                                        Mohamed Safwan
                                        Jun 10, 2022
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                                        I have a salary account with hdfc bank. I have started with sip in mutual funds (Paytm money app) using auto-pay option. But i didn't have sufficient balance in sip date so i have been charged ach debit return charges of rs 590 (2 times) and total 1121 rs is deducted from my account on 09.06.2022

                                        I have called customer care and they told me that this amount is deducted because of payment bounce.

                                        I have never been informed that this would be charged due to lack of funds. What are these charges for! Why are they so high. It is not a debt i have to pay. It is sip. How can you inculcate habit of regular savings if you penalise so harshly for not having balance.

                                        Hdfc bank has to return this money. There was no intimation from the bank on the consequences of not keeping sip amount in account.

                                        Please help me resolve this. People are losing trust in public banks and now these banks also!!!. Although it doesn't make a difference to hdfc bank for sure, but i will close my account if it is not returned. If auto debiting is a service you provide as a bank, then it is your duty to inform me of the charges for the same. Heights of fraud. You must give me a warning that if funds are insufficient you will be charged. Nothing was there.

                                        Please please help me resolve this and return my money.
                                        HDFC Bank customer support has been notified about the posted complaint.
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