HDFC Bank Complaints & Reviews

Hi, My account was blocked and I received this message stating the address change letter for hdfc customer id(*******409) is undelivered. Please visit nearest branch.

I have cancelled my order from flipkart of rupees 14599 hp printer option for emi but i cancelled immediately before convert in to emi.and the seller flipkart refunded amount 14599 but not reflected yet in my credit card balance
I request to hdfc bank kindly refund the amount soon as i need the amount soon to buy another product.

Me not agree this your side clarification .
We want refund my all rs-7375/- fee .
Me all your requirement document submitted to Mr.Somanath Kale . Fyi.
Check this document not hand over to Aurangabad Office. Bad experience to your Pune & Aurangabad home loan office.
You check why me close your loan.
Your side clarifications me not agree.
Feb to March one month no call Mr.Somnath kale. But why paid me your charges.
This case your side no mistake check.
My file sanction in 2 days. We need to your bank loan. You not support check my file and document status.
Mr.Somnath kale recommended to return my Fee. Check you.

Reminder..29th

From: Raktate Vinay [mailto:vinay.[protected]@ajeetseed.co.in]
Sent: 30 May 2022 10:27
To: 'Customer Complaints'
Subject: RE:[protected]/AUR, 00948624, Email/Fees & Charges/[External]RE: Your loan application vide File no[protected][ID:[protected]]

Reminder..27th
Dear Mr.Joshi,
I am no satisfy for your information. I have Refund my Rs.7375/-fee and close this subject.

From: Customer Complaints [mailto:customer.[protected]@hdfc.com]
Sent: 30 May 2022 09:36
To: vinay.[protected]@ajeetseed.co.in
Subject:[protected]/AUR, 00948624, Email/Fees & Charges/[External]RE: Your loan application vide File no[protected][ID:[protected]]

Dear Mr. Raktate,

Please refer to our last email response dated 19.05.2022 to your query/complaint dated 20.04.2022, wherein we have provided the necessary clarifications from our side.

We have nothing further to add in this matter.


Sanket Joshi

[protected] Original Message[protected]
From: Raktate Vinay [vinay.[protected]@ajeetseed.co.in]
Sent: 29/05/2022, 11:31 am
To: customer.[protected]@hdfc.com; [protected]@hdfc.com; sanket.[protected]@hdfc.com; [protected]@hdfc.com; kale.[protected]@gmail.com; jamal.[protected]@hdfcbank.com; customer.[protected]@hdfc.com; prerna.[protected]@hdfc.com
Subject: [External] RE: [External] RE: [External] RE:[protected]/AUR, 00948624, Email/Fees & Charges/[External]RE: Your loan application vide File no[protected][ID:[protected]]
Warning: This email is from EXTERNAL source. Exercise caution while opening attachments / links.
Reminder..26th

From: Raktate Vinay [mailto:vinay.[protected]@ajeetseed.co.in]
Sent: 28 May 2022 12:40
To: 'Sanket Sharad Joshi/Aurangabad'; 'Customer Complaints'; 'Kaustubh A Deodhar/Aurangabad'; 'NPS Customercare'; 'kale.[protected]@gmail.com'; 'jamal.[protected]@hdfcbank.com'; 'Customer Service'; 'Prerna Paras Bafana/Aurangabad'
Subject: RE: [External] RE: [External] RE:[protected]/AUR, 00948624, Email/Fees & Charges/[External]RE: Your loan application vide File no[protected][ID:[protected]]

Reminder..25th

From: Raktate Vinay [mailto:vinay.[protected]@ajeetseed.co.in]
Sent: 27 May 2022 13:47
To: 'Sanket Sharad Joshi/Aurangabad'; 'Customer Complaints'; 'Kaustubh A Deodhar/Aurangabad'; 'NPS Customercare'; 'kale.[protected]@gmail.com'; 'jamal.[protected]@hdfcbank.com'; 'Customer Service'; 'Prerna Paras Bafana/Aurangabad'
Subject: RE: [External] RE: [External] RE:[protected]/AUR, 00948624, Email/Fees & Charges/[External]RE: Your loan application vide File no[protected][ID:[protected]]

Dear Mr.Joshi,
Again & again your bank not value in your customer.
I am 2009 to till time your regular customer for your information.
Attached file check. And refund to my all Rs.7375/- fee.
Me not agree to expenses but why paid to me .
My loan file pending to only you and Mr.Somnath responsible.


From: Sanket Sharad Joshi/Aurangabad [mailto:sanket.[protected]@hdfc.com]
Sent: 27 May 2022 11:16
To: Raktate Vinay; Customer Complaints; Kaustubh A Deodhar/Aurangabad; NPS Customercare; kale.[protected]@gmail.com; jamal.[protected]@hdfcbank.com; Customer Service; Prerna Paras Bafana/Aurangabad
Subject: Re: [External] RE: [External] RE:[protected]/AUR, 00948624, Email/Fees & Charges/[External]RE: Your loan application vide File no[protected][ID:[protected]]

Dear Sir,

Please refer to our last email response dated 19.05.2022 to your query/complaint dated 20.04.2022, wherein we have provided the necessary clarifications from our side.

We have nothing further to add in this matter.

Regards,
Sanket Joshi

________________________________________
From: Raktate Vinay
Sent: Friday, May 27, 2022 10:47 AM
To: Sanket Sharad Joshi/Aurangabad ; Customer Complaints ; Kaustubh A Deodhar/Aurangabad ; NPS Customercare ; kale.[protected]@gmail.com ; jamal.[protected]@hdfcbank.com ; Customer Service ; Prerna Paras Bafana/Aurangabad
Subject: [External] RE: [External] RE:[protected]/AUR, 00948624, Email/Fees & Charges/[External]RE: Your loan application vide File no[protected][ID:[protected]]

Warning: This email is from EXTERNAL source. Exercise caution while opening attachments / links.
Reminder..24th

From: Raktate Vinay [mailto:vinay.[protected]@ajeetseed.co.in]
Sent: 26 May 2022 11:48
To: 'Sanket Sharad Joshi/Aurangabad'; 'Customer Complaints'; 'Kaustubh A Deodhar/Aurangabad'; 'NPS Customercare'; 'kale.[protected]@gmail.com'; 'jamal.[protected]@hdfcbank.com'; 'Customer Service'; 'Prerna Paras Bafana/Aurangabad'
Subject: RE: [External] RE:[protected]/AUR, 00948624, Email/Fees & Charges/[External]RE: Your loan application vide File no[protected][ID:[protected]]

Reminder…23th

Worst service by HDFC bank staff. Before giving loan they will take nicely if we want to close the loan they don’t response correctly at all. From past 2 weeks I have been trying to Close Loan against securities. I have not paid the interest on the amount I have used against OD. Now I want to pay the interest and close the loan. I have called the staff no correct response. I asked customer care no response. I’m fed up with is. I’m in emergency of funds which are in lien against securities. For their targets they’ll eat our brains until we take loan.. after that they’ll not respond at all. I want the interest which is due in my LAS account by today end. Or I’ll give complaint against bank. And the staff

Hdfc bank had put an amount of 590 on hold as mirevenu through gefu, and after many complaint on hdfc complaint mail or grievance cell but no support and responses from thier side.
My a/c number is: 50100***41517
Ifsc: hdfc0004188
Branch: madhurawada

Please get it solved and refund the amount at the earliest.

Thanks,
Alekhya Kota

Dear customer care,

Without any information bank has deducted Rs. 236 from my account. I want my money back and the reason also why it is deducted.

Kindly reply as soon as possible

Hdfc account details :
Account number : [protected]
Customer id :[protected]

Transaction details :
Reference number : mir[protected]
Narration : si fail due to insuff bal 140422-mir[protected]
Deducted date : 10/06/2022
Amount : 236

I am waiting for reply.

HDFC bank has charged me multiple times for international ATM transactions that were done in April. They are still charging me. I want to know when will this stop?

Tried a 1000 times to connect with their account team but didn’t get rerouted.

Can someone from HDFC account team please reach out to me at the earliest?

HDFC Bank credit Card -
Have tried to change my address 3 times in front of the bank executive with all my ID proofs but everytime they send back the same message of signature mismatch.
I had also written an application for signature mismatch but nothing has changed yet.

User id : 75702366
Name : Pragnya Pradhan
Card details - xxxx xxxx xxxx 2502

Please help in updating my address.

Been trying to update kyc from past 10 days there’s poor response and customer care service also not available when needed
Tried to update the mail there’s no confirmation
Even after having a account n hdfc bank there’s no response and any mail regarding the process or update on the status o[censored]pdate
And when enquired about the status from calling it shows as active but the executive said the account has been freezed it’s been 10 days now I’m wasting my time and patience doing the process and sending mails
Below are the screenshots

I used a credit card of HDFC bank 3.5 year ago.Their services are very poor and they charging very high and additional fine on my card.at that time i called at customer care and inform the executive that you are sending wrong bill and i don't want to continue your service anymore.

Executive said PAY the bill which is generated and i also raised a request to Close your credit card.On the basis of conversation i pay the bill but still the card is not closed.many time i called to customer executive that why you not closing my credit card.but they don't respond on these question.

They not closed my account and still adding bills and fine that is a huge amount and now the executive called to me and using abusive language and doing misbehaving talk.they are threatening me.

2330811' Escalation|No response from Relationship Manager

My redeemed reward coupons were not able to deliver by HDFC. No response from Privilage banking customer care executives.
Mail complaints are getting auto reply without any solution

worst banking experience

I don't even have an account in HDFC bank, but they continuously pressurize me to pay the credit card amount bill. Without having an account how can I have a credit card from them. Kindly solve this issue

I have closed my restructuring loan on credit card long back but still its showing as restructured and not yet updated in cibil reports and not yet receive noc.

While converting total balance of credit card amount into emi's they did not tell any thing about impact of restructuring .Now its impacting while getting loans. This is not fair in the customer point of view. While converting emis then only it should tell to the customer that is the responsibility from the bank

In 2019 dec, hdfc wandor was arrived to our firm with installation request of cc machine but we refused, still bank start monthly charge deduction from our current account, we request many times to stop we didnt recieved or request any swaping machine but noone is ready to listen our issue .

Hi,
Amount of 743.71 is deducted from my account in the name of -DC intl POS TXN MARKUP+ST deducted from my account.

I did not make any foreign transaction.

Please refund this amount.
Thanks,

Funds on hold
Account no- 5010*****₹1495
As on date- 25 feb 2022
Amount held by HDFC Bank
( for MiREVENUE hold through Gefu) : ₹354
Please resolve this problem as soon as possible.

Sir on june 1st, i have booked a tatkal ticket and it was not confirmed and amount got debited in my account and after some days irctc has refunded my money with refernce id- [protected] and refund id- [protected]. still now i didn't received any amount.
so i am requesting you to please check my details and refund my amount s soon as possible.

I have applied for home loan through hdfc bank on 28th Apr paying the processing fee of INR 3540.
My Loan Account number is[protected].

After 2 weeks of time finally hdfc refused to clear home loan saying babk is having some issues (Profile Funding) with the builder and hence can't offer home loan.

In that case i requested for refund of the processing fee paid to hdfc bank of INR 3540 and submitted refund form along with cancelled cheque as asked by hdfc officials.

They said it will get processed within 10-12 working days but its now close to a month but the processing fee is not yet funded to my account.

Wrote so many follow ups mails, no response
Tried calling sales executive alot of times, no response.

Kindly resolve this concern as this way they are looting customers breaching their trust giving false commitments before they apply for any services.

While withrawing the amount i kept my iphone on the ATM machine at around 10:34 on[protected] hdfc ATM dabeerpura, hyderabad and my iphone was stolen. I informed to the nearest HDFC bank charminar branch on[protected] about the theft and asked for the furnished CCTV footage but your bank officials asked me to get the police complaint from the concerned police station. Eventhough i submitted every essentials the bank officials asked me and approached the bank officials several times i havent yet recieved the particulars of the person stolen my iphone