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HDFC Bank Complaints & Reviews

2.9
Updated: Mar 24, 2026
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HDFC Bank reviews & complaints page 161

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K
KiranVankadari
Jan 9, 2022
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We are into Transportation Services, Our Company Name is SHILPA TRANS CORPORATION,

We have below type of clients where we provide the services like
1. 3No's School children transportation
2. MNC Companies like CAPGEMINI, CTS etc.
3.BOSCH
4. Mahindra Logistics

Due to Covid-19 Schools and MNC's Stopped abruptly in 2020 March.
From that time we have stopped receiving payments from schools and Companies.

From that period we are not receiving the payments on time and EMI's are not going on time and Bank is charging 885/- and 445/- approx. debit return charges.

Till now we have paid bank charges around 10 Lakhs.
Which is So hard during this period for us.

I would kindly request your team to help us on the same and support at this time to refund our Debit return charges.

For the same issue, We approched bank and they are telling they cannot help us on the same.

Our Current account Home Branch is in Seshadripuram Bangalore.
HDFC Bank customer support has been notified about the posted complaint.
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    J
    Jamal@90
    from MORADABAD, Uttar Pradesh
    Jan 9, 2022
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    Address: Malpura Lakshmipuar thakudawara, Malpura Lakshmipuar thakudawara
    Website: Hdfc upi id unlock please help me

    Mobile number[protected] Mujhe up unlock karni hai please help me Amazon Paytm open please help me
    HDFC Bank customer support has been notified about the posted complaint.
    Jan 09, 2022
    Updated by Jamal@90
    HDFC Bank up account add unlock please help me Mujhe up activate karvani hai please help me
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      J
      Jamal@90
      from MORADABAD, Uttar Pradesh
      Jan 9, 2022
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      Address: Malpura Lakshmipuar thakudawara, Malpura Lakshmipuar thakudawara

      Mobile [protected]upi id unlock please help me
      HDFC Bank customer support has been notified about the posted complaint.
      Jan 09, 2022
      Updated by Jamal@90
      Upi id unlock please help me Amazon paytm open please help me

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        A
        aniketraj00
        from Deoghar, Jharkhand
        Jan 9, 2022
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        Address: Deoghar, Jharkhand

        I purchased iPhone SE on 15th August 2021 from unicorn store official site using Debit Card EMI and I was supposed to get 4000 cashback after 120 days. But I haven’t received the cashback till now.
        HDFC Bank customer support has been notified about the posted complaint.
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          N
          navbhatt15
          Jan 9, 2022
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          Hi,
          The IFSC Code Search is not working. Tried different browsers and time zones.

          I am trying to search for HDFC0000060. Even simple Bank and Branch criteria not working.

          Please help
          HDFC Bank customer support has been notified about the posted complaint.
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            V
            vicx.vicky
            from mandi, Himachal Pradesh
            Jan 8, 2022
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            Address: mandi

            I was having a jan dhan account in hdfc bank with credit card limit of 21000. my card due was 16500 which they have now made total 58000. how am i supposed to give them this much amount as i have already paid 10000 to them. i can only pay the principle amount. i am a single child of my widow mother. help
            HDFC Bank customer support has been notified about the posted complaint.
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              A
              Akshay kuruba
              Jan 8, 2022
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              Address: Raichur

              I had purchased Samsung washing machine in July 2021 through Hdfc credit card and the offer was 5% cashback, after swiping it showed 3000 will be cash back but I received only 1400… when will I get remaining amount??
              HDFC Bank customer support has been notified about the posted complaint.
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                R
                Rahul Naravade
                Jan 8, 2022
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                With reference to above subject wrong deduction was made from my fastag account for the vehicle number MH 17AZ 2608 on 14.12.2021 at Hiwargaon Pawasa toll plaza sangamner. As the vehicle is local vehicle from sangamner and by issuing valid ID proof local vehicles does not require any charges to pay for the toll. On 14.12.2021 while returning journey at 21.42.45 PM Rs.85 was deducted from my fastag account. I issued my ID proof while passing through the toll plaza. At same day morning no charge was made for the journey but for the return journey toll was charged.
                So Kindly do the needful and refund my account by Rs.85 as early as possible.
                HDFC Bank customer support has been notified about the posted complaint.
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                  V
                  Vann@1234
                  Jan 8, 2022
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                  Address: Rz 16 A, Sadh Nagar Part 2, Palm colony,

                  I have been calling customer service since November. And this is the first time I called customer service for my concern which should have been resolved but THAT DID NOT HAPPEN!
                  I spoke to three Managers as of now and 4-5 representatives and nobody ever have any information of my my concern in their system. They confirmed my concern is being taken and will be resolved now.
                  CUSTOMER SERVICE, DELHI. THEY ARE SO PATHETIC AND THAT ONCE MY DUES ARE CLEARED I WILL CANCEL MY SERVICES WITH THEM COMPLETELY. AND WILL NOT RECOMMEND ANYONE EVER HDFC. SUCH A HORRIBLE EXPERIENCE I HAD HERE!
                  I ordered statements in Nov and I paid for it and the first representative confirmed me since I asked MULTIPLE TIMES! I called again because they were not delivered. I called again as Last time Manager confirmed she will send it but never came to me. The statements have been delivered to some security guard and WITHOUT CONFIRMING MY NAME AND SIGNATURE THEY HANDED OVER MY STATEMENTS TO THE THIRD PERSON.
                  *IT IS A SECURITY BREACH, YOU [censored]S!*
                  I called again in Jan 2022. Since last time they mentioned they raised my complaint but when I called and checked they do not have any complaint number or any record of calls not they have notes updated in the system for the record.
                  WHAT THE ###? I HAVE BEEN USING SERVICES FOR THE LAST 2-3 YEARS AND THIS IS THE KIND OF CUSTOMER SERVICE HAVE. REPRESENTATIVES DO NOT EVEN LET THE CUSTOMER SPEAK AND THEY HAVE THE AUDACITY FOR ARGUING WITHOUT APOLOGISING FOR THEIR MISTAKE AT THEIR END!
                  AUTO HAS BEEN ENABLED FOR MY LOAN AND IFK HOW! BECAUSE I WAS NOT ABLE TO DO IT PHONE BANKING GAVE AN ERROR TO REACH OUT TO CUSTOMER SERVICE WHEN I DID THIS IS THE INFORMATION I GET THAT THEY CAN NOT DO ANYTHING. BUT THE PREVIOUS MANAGER I SPOKE TO SAID SHE HAS DISABLED IT!
                  SUCH HORRIBLE HORRIBLE ILLITERATE PEOPLE YOU HAVE IN YOUR DELHI BRANCH CUSTOMER SERVICE! THEY DO NOT EVEN KNOW THE BASIC ATTITUDES OF HANDLING A CUSTOMER! I WORK IN AMERICAN EXPRESS AND I AM A LEADER IN CUSTOMER SERVICE. DO NOT YOU GUYS DARE TO CUT ME OFF AND SHARE INCORRECT INFORMATION AND THEN TELL ME NO IT CANNOT HAPPEN!
                  I NEED MY LAST 10 STATEMENTS ON MY PHYSICAL ADDRESS SINCE I PAID FOR IT! I NEED YOU TO DISABLE MY UTO PAY FOR THE LOAN.
                  AS ALL TH PEOPLE I SPOKE WITH IN CS, HAS SHARED INCORRECT INFORMATION, GUIDED ME WRONG WASTED MY TIME. NOW I AM HERE FRUSTRATED TRYING TO RESOLVE ONE SIMPLE THING!
                  I NEED A RESPONSE ASAP. I WILL CANCEL MY SERVICES WITH YOU PEOPLE.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    R
                    raVOI
                    Jan 8, 2022
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                    Password forgot

                    I forgot my password of payzapp and security question also...
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                    K
                    Kamble Fanith Kumar
                    Jan 8, 2022
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                    Address: PATANCHERU ,NEAR MEE SEVA

                    My account has debited with Rupees 177/- why it has been done I have not done this tra sections this the fraud issue, I have been facing, solve my issue and refund my amount back.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      J
                      Jewel M
                      from Mumbai, Maharashtra
                      Jan 8, 2022
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                      Resolved

                      Address: Shantinagar Mira road mumbai

                      Dear Sir/ Mam,

                      This is Jewel Mergulhao want to bring to everyone notice that I have had a salary account during lock down where unfortunately my company got shut and hdfc bank was stil under salry account and there was no income coming in . The hdfc bank didn't give me any information on th charges they put me all of the sudden _5339 which is a huge amount for me to pay now. Being jobless how can the bank do this to me. After goin to bank asking for closure they do not make attempts to reply well . I need a reply from this. I have mailed r higher authorities too . My account number is [protected] IFSC CODE HDFC0000501 Please resolve my issue it'sy humble request.
                      Jan 10, 2022
                      Complaint marked as Resolved 
                      Still waiting for the reply and an answer from the bank . Nor am receiving the emails nor sms from hdfc bank for charging me this negative fine
                      HDFC Bank customer support has been notified about the posted complaint.
                      Jan 14, 2022
                      Updated by Jewel M
                      No calls received no action taken
                      When should I expect a reply
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                        D
                        Divya Sonavane
                        from Ahmedabad, Gujarat
                        Jan 7, 2022
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                        Address: Vejalpur

                        I'm complaining about mctf atw what is it has taken my money 7000 was deducted from my account
                        HDFC Bank customer support has been notified about the posted complaint.
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                          B
                          BJoshi1997
                          from MEERUT, Uttar Pradesh
                          Jan 7, 2022
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                          Hi,

                          I have a salary account with hdfc bank. I have started installments for SIPs in mutual funds (IndMoney App) using auto-pay option. But whenever I didn't have sufficient balance on installment date so I have been charged ACH debit return charges of Rs 531 which gets deducted from my account and till now bank has debited -1062 Rs (Rs 531 each 2 times) on 23/12/2021 and 03/01/2022.

                          I have called customer care and they told me that this amount is deducted because of payment bounce.

                          I have never been informed that this would be charged due to lack of funds. What are these charges for! Why are they so high. It is not a debt I have to pay. It is SIP installment. How can you inculcate habit of regular savings if you penalize so harshly for not having balance.

                          HDFC Bank has to return this money. There was no intimation from the bank on the consequences of not keeping sip amount in account.

                          Please help me resolve this. People are losing trust in public banks and now these banks also!!!. Although it doesn't make a difference to HDFC Bank for sure, but I will close my account if it is not returned. If auto debiting is a service you provide as a bank, then it is your duty to inform me of the charges for the same. Heights of fraud. You must give me a warning that if funds are insufficient you will be charged. Nothing was there.

                          Please help me resolve this and return my money which got debited without any notice.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            K
                            krishna chikkala
                            Jan 7, 2022
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                            Address: Hyderabad

                            Its been an year since I have been facing these CREDit card calls, they call me either by verified numbers "140********" or by their personal numbers and sometimes it will be a BOT call ( computerised calls)

                            Despite of informing the staff that I had applied "DO NOT DISTURB", they kept calling me. When I asked them to connect to their manager they kept transferring the CALL TO their next colleague. And that guy assures me that my number will updated in DND list.

                            There were times when I lost my control and shouted at these Ruthless ###. But they kept calling with increased frequency.

                            Today I received a call and they didn't speak anything but just left the call like that ...IS IT LIKE A GAME TO THEM TO JUST CALL ME AND KEEP HARASSING ME? (they say that they are from Ameerpet, hyderabad, HDFC telemarketing).

                            I request the concerned officials to take care of this behaviour. And also to get my number into DND list so that I won't get calls from HDFC callers or their machines.

                            Also requesting to not to share our data to any freelancers, for your business purposes.
                            HDFC Bank customer support has been notified about the posted complaint.
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                              Pradeep Agarwal 1965
                              from Kolkata, West Bengal
                              Jan 7, 2022
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                              Address: Kolkata

                              24 Dec 2021 ADHOC STMT CHGS INCL GST 161221-MIR[protected] MIR[protected] 24 Dec 2021 118.00
                              HDFC Bank customer support has been notified about the posted complaint.
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                                S
                                savan bhadja
                                from Morbi, Gujarat
                                Jan 7, 2022
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                                Address: morbi

                                We have taken a loan fo our two wheeler from centurion bank of punjab during 2006-07 and we have completed all the emi on time .. but now the cibil (credit) shows that we had settled the loan and didn't completed it, but our bank statement shows that all the emi were paid timly...
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  D
                                  DRaj91
                                  Jan 7, 2022
                                  Resolved
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                                  Resolved

                                  Hi
                                  I have ordered product from Amazon on[protected] for price of Rs.2599.00 and received and paid on[protected]order number[protected] and for refund initiated on[protected], received that mail from Amazon on 27th dec 2021 saying that Your refund for the order[protected] of Rs.2599.00 has been processed successfully on[protected]. The amount should reflect in your account by Next 5 business days.

                                  They provided the refund reference number (The Refund Reference Number for the transaction is[protected].)
                                  I have contacted Amazon they asked me to contact bank and I did the same
                                  I have contacted BANK many times for the refund till date (7th Jan 2022) I haven't received my money yet.
                                  Jan 10, 2022
                                  Complaint marked as Resolved 
                                  Done
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Jan 07, 2022
                                  Updated by DRaj91
                                  My complaint is about I have paid to Merchant on[protected] for the product and he received the money. And I have returned that product to them on[protected] and Amazon shared Refund Transaction ID but I have not received the amount yet.
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                                    S
                                    shashikanth nikhil
                                    from Bengaluru, Karnataka
                                    Jan 7, 2022
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                                    Address: Basaveshwara nagar branch(HDFC0000361)

                                    I am using HDFC account from past 4 years

                                    Customer ID:[protected]
                                    A/C: ********* 7012

                                    I received message from HDFC regarding auto pay reminder (06/Jan/2022) and saw amount more than what I am supposed to pay hence contacted customer care twice (since I didn't get clear answer 1st time) and I was told not to worry since that was automated message and only the actual amount would get deducted from the phone banker or customer care.

                                    However, the auto pay deducted more than the actual amount from my account again contacted customer care and had call like for 30 mins and yet the phone banker was not having answer and kept on keeping call on hold and coming back with more questions and asking more details.

                                    Finally my only option was to contact the HDFC home branch (HDFC0000361) and visited branch on 1/7/2022 and contacted helpdesk (Name: Atmal not sure if her name is correct) and she was not even ready to listen to my words and was busy on her phone. After asking repeated times she told me contact customer care again since credit card information will only be provided by customer care and the home branch doesn't handle the credit card related queries

                                    So at last decided to cancel my credit card and asked for cancellation form and she started saying multiple times to pay the outstanding before cancelling. I mean she doesn't provide information about credit card but so much eager to recover amount

                                    BTW, I have been paying my credit cards bills on time from past 4 years not even once missed and this is how they respond as if I will skip town with paying there outstanding amount

                                    Lesson learnt: HDFC home Branch is allowed only to sell credit cards to their customers (using attractive offers and fancy words) but if we face any issues then they are not responsible only contacting customer care is the option and if customer care is not able to resolve then we cannot visit home branch. This is HDFC bank policy
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      RAJ MAKWANA official
                                      Jan 7, 2022
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                                      Hiii,
                                      i am a hdfc account holder in this moth i have 2 time
                                      " BRN CASH TXN CHGS INCL GST " of " 177.00"
                                      if you did not help me otherwise i will with other bank
                                      unahappy about your taxes without confirmation, till this date did not get any alert or did not get any sms or mail about this tax . without instruction how can u diduct balance . so much bad service provide from hdfc first time .

                                      i cant say thank u
                                      Your bank holder...
                                      HDFC Bank customer support has been notified about the posted complaint.
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