HDFC Bank Complaints & Reviews

Hi,

I have a salary account with hdfc bank. I have started installments for SIPs in mutual funds (IndMoney App) using auto-pay option. But whenever I didn't have sufficient balance on installment date so I have been charged ACH debit return charges of Rs 531 which gets deducted from my account and till now bank has debited -1062 Rs (Rs 531 each 2 times) on 23/12/2021 and 03/01/2022.

I have called customer care and they told me that this amount is deducted because of payment bounce.

I have never been informed that this would be charged due to lack of funds. What are these charges for! Why are they so high. It is not a debt I have to pay. It is SIP installment. How can you inculcate habit of regular savings if you penalize so harshly for not having balance.

HDFC Bank has to return this money. There was no intimation from the bank on the consequences of not keeping sip amount in account.

Please help me resolve this. People are losing trust in public banks and now these banks also!!!. Although it doesn't make a difference to HDFC Bank for sure, but I will close my account if it is not returned. If auto debiting is a service you provide as a bank, then it is your duty to inform me of the charges for the same. Heights of fraud. You must give me a warning that if funds are insufficient you will be charged. Nothing was there.

Please help me resolve this and return my money which got debited without any notice.

Its been an year since I have been facing these CREDit card calls, they call me either by verified numbers "140********" or by their personal numbers and sometimes it will be a BOT call ( computerised calls)

Despite of informing the staff that I had applied "DO NOT DISTURB", they kept calling me. When I asked them to connect to their manager they kept transferring the CALL TO their next colleague. And that guy assures me that my number will updated in DND list.

There were times when I lost my control and shouted at these Ruthless ###. But they kept calling with increased frequency.

Today I received a call and they didn't speak anything but just left the call like that ...IS IT LIKE A GAME TO THEM TO JUST CALL ME AND KEEP HARASSING ME? (they say that they are from Ameerpet, hyderabad, HDFC telemarketing).

I request the concerned officials to take care of this behaviour. And also to get my number into DND list so that I won't get calls from HDFC callers or their machines.

Also requesting to not to share our data to any freelancers, for your business purposes.

24 Dec 2021 ADHOC STMT CHGS INCL GST 161221-MIR[protected] MIR[protected] 24 Dec 2021 118.00

We have taken a loan fo our two wheeler from centurion bank of punjab during 2006-07 and we have completed all the emi on time .. but now the cibil (credit) shows that we had settled the loan and didn't completed it, but our bank statement shows that all the emi were paid timly...

Hi
I have ordered product from Amazon on[protected] for price of Rs.2599.00 and received and paid on[protected]order number[protected] and for refund initiated on[protected], received that mail from Amazon on 27th dec 2021 saying that Your refund for the order[protected] of Rs.2599.00 has been processed successfully on[protected]. The amount should reflect in your account by Next 5 business days.

They provided the refund reference number (The Refund Reference Number for the transaction is[protected].)
I have contacted Amazon they asked me to contact bank and I did the same
I have contacted BANK many times for the refund till date (7th Jan 2022) I haven't received my money yet.

I am using HDFC account from past 4 years

Customer ID:[protected]
A/C: ********* 7012

I received message from HDFC regarding auto pay reminder (06/Jan/2022) and saw amount more than what I am supposed to pay hence contacted customer care twice (since I didn't get clear answer 1st time) and I was told not to worry since that was automated message and only the actual amount would get deducted from the phone banker or customer care.

However, the auto pay deducted more than the actual amount from my account again contacted customer care and had call like for 30 mins and yet the phone banker was not having answer and kept on keeping call on hold and coming back with more questions and asking more details.

Finally my only option was to contact the HDFC home branch (HDFC0000361) and visited branch on 1/7/2022 and contacted helpdesk (Name: Atmal not sure if her name is correct) and she was not even ready to listen to my words and was busy on her phone. After asking repeated times she told me contact customer care again since credit card information will only be provided by customer care and the home branch doesn't handle the credit card related queries

So at last decided to cancel my credit card and asked for cancellation form and she started saying multiple times to pay the outstanding before cancelling. I mean she doesn't provide information about credit card but so much eager to recover amount

BTW, I have been paying my credit cards bills on time from past 4 years not even once missed and this is how they respond as if I will skip town with paying there outstanding amount

Lesson learnt: HDFC home Branch is allowed only to sell credit cards to their customers (using attractive offers and fancy words) but if we face any issues then they are not responsible only contacting customer care is the option and if customer care is not able to resolve then we cannot visit home branch. This is HDFC bank policy

Hiii,
i am a hdfc account holder in this moth i have 2 time
" BRN CASH TXN CHGS INCL GST " of " 177.00"
if you did not help me otherwise i will with other bank
unahappy about your taxes without confirmation, till this date did not get any alert or did not get any sms or mail about this tax . without instruction how can u diduct balance . so much bad service provide from hdfc first time .

i cant say thank u
Your bank holder...

This hdfc bank is causing really a lot of trouble.
They cut lot of money in the name of this and that charges.. Every month.
Recently.. They did cut 236.00 rupees saying it's emi rtn charges.
Not even notify customer while they cut the amount. It's too bad.

Hi i have purchased iPhone 12 in reliance digital on 15th August 2021 there is a cashback of 3000 they said it will be credited with in 90days but today 154th day (6th jan 2022) still it is not credited no one is responding even customer care is not working wrote mails still no response please resolve this issue asap

I cancelled a order on Amazon and got an email from hdfc that the amount of Rs33549 has been reversed. When I checked the online statement, amount was not credited.

Recently I paid my course fee for 3 months EMI using credit card. For my first month EMI bill including the loan amount with merchant EMI and IGST an extra amount of Rs. 442.27 charged in the name of MER EMI, INT NBR. What are these charges??? I can't understand.

I had blocked debit card and net banking and UPI transactions as the OTP was diverted to some unknown number,
The problem is now sorted out I raised a request at bank to unblock net banking and UPI and for a new debit card. I got a new debit card and it is working and net banking is unblocked and able to transact.
However, I am not able to send money via UPI transaction such as PhonePe, Paytm, google pay, etc. Since my UPI is not unblocked am not able to make transactions. I had raised complaints and filled certain form and submitted it to the HDFC Branch, but yet my ID is not unblocked
So kindly sort out my problem as soon as possible

Thank you

Hi,
i am a hdfc account holder in this moth i have 3 time
" BRN CASH TXN CHGS INCL GST " of " 177.00"
if you did not help me otherwise i will with other bank
unahappy about your taxes without confirmation, till this date did not get any alert or did not get any sms or mail about this tax . without instruction how can u diduct balance . so much bad service provide from hdfc first time .

Hello, I am unable to perform remittances to my NRE Account at HDFC Nalgonda Branch from SABB Bank KSA (salary account). HDFC Nalgonda Branch is not searchable (even through IFSC Code) while performing add beneficiary in SABB Account. I am hearing same problem with my colleagues holding HDFC NRE Account with different branches. Due to this reason, I am performing remittances through RIYADH Bank, for which I have to perform one additional local transaction on expenses. In addition to the above difficulty, loan processing banks raising a query “why remittances not performing directly from salary account?”

HDFC NEED TO RESOLVE THIS MATTER

Hi,
I want to complaint that HDFC BANK Loan Dept. not giving me My property Paper back by saying that your CREDIT CARD payments are not done and there is outstanding of credit card loan etc. Is this true that banks have right to Block my Property Paper Because I not pay credit card payment.? Where to complaint of this issue?...

Iam travelling overseas, while here, tried my debit card for international pos transactions and found out, that I have been charged much higher than normal charges, hence totally stopped using my debit card and topped up my HDFC forex card with local currency, but still Iam getting .dc Intl Pos Txn +ST charges.

Dear Sir/Madam,
I would like to inform you that my got deducted in HDFC bank account and registered mobile number is [[protected]]. All the emi have been debited on due date from my HDFC bank account but on dated 05-January-2022 an amount of 971.95/- has been debited from my account through razorpay and transaction description is DEBIT-ACH D- CTRAZORPAY-CAPITALFLOIfd2xjqKDUPH

"05 Jan 2022 ACH D- CTRAZORPAY-CAPITALFLOIfd2xjqKDUPH [protected]...

I am Nikita Pant and have applied for online NPS account. I paid my 1st contribution using the net banking services of HDFC bank. I had selected HDFC bank as one of bank for KYC verification since I have salary account in this bank for many years. However, my NPS account is frozen with status as "frozen - PRAN frozen as KYC verification is pending/rejected by bank or employee confirmation pending by corporate", because it is waiting for approval or rejection from bank head office. In case rejected from bank then only I have to go ahead with manual procedure. Kindly help me in getting my NPS account unfreeze.

I have cancelled a order on BOAT, i immediately got a msg from hdfc that

Ur transaction on hdfc bank CREDIT CARD ending 2911 for Rs. 4499 has been credited/reversed by https:www.bo on[protected]:12:54:32

I checked the online statement and it is not credited into my account. Since it is a confirmation message from bank, i am assuming that the flipkart has done it's part. Will it ever get reflected in my account?

I have done an online bill payment for the property registration at Begur sub registrar office. on 22-December-2021 The transaction of INR.2, 86, 985 was debited but transaction failed. But the money is not returned to my hdfc account post the failed transaction even after 10 days.
I have raised a ticket with the HDFC customer care and they resolved it without addressing the problem...