[Resolved] HDFC Bank — incorrect date of birth details mentioned in credit card

khushnod

from Dhanbad, Jharkhand

Oct 25, 2018

Address: Dhanbad, Jharkhand, 826001

Greetings

Customer id. 48148733, my date of birth is correct in hdfc account profile but incorrect mentioned in credit card.

While i called customer care of hdfc credit card, i'm facing problem.

So, i requested to you please correct the date of birth according to bank account also i submitted dob correction form in home branch sri ram plaza, bank more, dhanbad, jharkhand with copy of pan card and credit card.
Please do the needful immediately

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Dec 4, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 29, 2018

HDFC Bank Customer Care's response Dear Customer,

We request you to forward a duly signed letter with any of the following documents to enable us to do the needful. *Copy of the driving license, *Copy of birth certificate, *Copy of pan card On receipt of any of the request, we will arrange to amend our records with the changes and intimate you accordingly. The address for communication is HDFC Bank Cards Division No.8, Lattice Bridge Road Thiruvanmiyur Chennai - 600 041.

-Anay
HDFC Bank Customer Assistance