[Resolved]  HDFC Bank — incorrect debit card annual fee charged of rs885

Address:Mumbai, Mumbai City, Maharashtra, 400012

Hi team

I am using hdfc bank account for past 4 years. It's a salary account with an mnc

Yesterday while i was reviewing bank statement i noticed i was cheated by hdfc bank and they charged me rs885/ annual fee that too on my debit card.

I was never charged earlier and now why i am charged.

Why this debit card which is free for all employees is now being charged.

Please advise.

Also i called rm : pankaj singh but he is saying he does not support my account. Called phone banking they are saying we do not have authority.

Then who has??

Please advise asap
Was this information helpful?
No (0)
Yes (0)
Jul 27, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jun 26, 2019
HDFC Bank Customer Care's response
Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you in 4 working days.

-Manoj
HDFC Bank Customer Assistance
Complaint comments 

Comments

My complaint no. [protected] for blocking my credit card with you is ok.BUT
please make the payments for which the dispute was raised to airtel co., as this payment was made by my wife and i was out of station.So please make payment to the airtel co.& SEND ME MY NEW CARD.
I, Ram Pal Gaur using HDFC Ceridt Card since 2012.

I tried lot of time on Toll free number but I can not able talk with customer care person.
I have some query in my statement received for the month June 2019.
Please help me to resolve my issue.
Mob. [protected]
Email. [protected]@gmail.com

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32731
    Pending
    0
    Resolved
    18405
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information