[Resolved] HDFC Bank — insta alerts/ sms alerts not received | |||||
Complaint reference number mumc[protected]. Am not receiving any sms alerts on my mobile number. I updated my mobile number on 5/3/19 at hdfc atm. I called the customer service and they said they have raised a complaint but i wasn't provided with any reference number. Today i have raised a complaint with the grievance redressal team and they gave me the above-mentioned reference number. The lady whom i spoke with gave me an option where i can login to netbanking and activate the instalert option from my end. I tried to login it's asking me for additional security purposes please enter the otp which we have sent to your number. The problem is am not receiving any sms alerts. Screenshot attached. Was this information helpful? | |||||
Apr 22, 2019 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Mar 22, 2019 HDFC Bank Customer Care's response Dear Customer, We regret the inconvenience caused. Our team has made a note of your concerns and will contact you soon with an update on your issue You may also call Phone banking to check the status Case is pending with Reference number for your query is 09190317. -Zubin HDFC Bank Customer Assistance | |||||
 2 Comments | |||||
Comments
Worst HDFC, AM not sure how these bank still captuing all coparate salary accounts tie up with companies
Very diffcult to reach out customer care ( cus number, tele phone id number, etc required )
No value of relationship manager, he only reach for investing money in HDFC
Right now Salary creditted message are not triggering to my mobile
@HDFC tell me how to reach your customer care, I have only customer id, register mail id, mobile, ?
Very diffcult to reach out customer care ( cus number, tele phone id number, etc required )
No value of relationship manager, he only reach for investing money in HDFC
Right now Salary creditted message are not triggering to my mobile
@HDFC tell me how to reach your customer care, I have only customer id, register mail id, mobile, ?
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
58%
Complaints
32724
Pending
0
Resolved
18403
View all 32724 HDFC Bank reviews & complaints
+91 22 6160 6161
+91 22 2498 8484
Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
View all HDFC Bank contact information
This Number is registered in Bank account. When I was call on check balance number [protected] this message can show. Otp and other Messages on received but account balance not shown