HDFC Bank Complaints & Reviews

Address: No 14, tower B, 3rd floor, One India bulls park, Ambattur industrial estate, Ambattur, Chennai, Tamil Nadu, 600058

Hello,

I have tried to close the card, so I have tried to settlement customer care for more than one week from March 2nd 2019 to March 14th. but no proper response from customer. still i did;'t get any single call from customer care.can you please arrange me the call from customer care. Really i am very suffering due to this issue.i have no job right now. if i missed to cancel this card, they will put some late fee charges also.so can you please help me to close the card asap.

HDFC Bank customer support has been notified about the posted complaint.

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Address: Rangareddy, Andhra Pradesh, 500030

Customer ID :[protected]
Wallet ID :[protected]
Fastag number : HFR042097

Date and amount of the disputed transactions :
1. Date: 21-Dec-2018 Transaction number: [protected] - 140 Rs deducted but actual transaction amount is 20 Rs
2. Date :12-Mar-2019 Transaction number: [protected] - 60 Rs deducted but actual transaction amount is 20 Rs
3. Date: 14-Mar-2019 Transaction number: [protected] - 60 Rs deducted but actual transaction amount is 20 Rs

+2 photos

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Mar 16, 2019

Verified Support

Dear Customer,

We request you to contact our FasTag Support Team at [protected] or email at for with regard to the transaction dispute in your FasTag.

-Nadia
HDFC Bank Customer Assistance.

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A

Arunmca.r

from Hyderabad, Telangana

Mar 17, 2019

If You need any further details kindly please call me. I have raised the complaint already

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I am getting 6 to 7 calls calls daily from HDFC for personal loan. All from Bangalore. I have blocked several numbers but they keep calling from other numbers. Some of the numbers rhat called me are:

[protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected]

Even after putting up my details in the HDFC website for blocking calls...

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Address: Karimangalam, 635111

ஐயா

நான் தங்கள் வங்கியில் வாகனகடன் பெற்றுள்ளேன்.இதுவரை சரியான முறையில் தவனைகளை செலுத்தி வருகிறேன். 8 தவனை முடிந்தது. ஆனால் தங்கள் வங்கியில் எனது வாகனத்திற்கு உரிய ஆவணங்களை தர மறுக்கின்றன.அனைத்து தவனைகளும் முடிந்தால் மட்டுமே தருவோம் என்று கூறுகிறார்கள்.இல்லை என்றால் எங்கள் நிறுவனம் மீது நீதிமன்றத்தில் வழக்கு பதிந்து வாங்கிக்கொள் என்று கூறுகிறார்கள். நீங்கள் என் புகாரின் மீது தகுந்த நடவடிக்கை எடுத்து அசல் ஆவணங்களை கிடைக்க செய்யவும்
நன்றி இப்படிக்கு
நா.ஜோதி

கடன் கனக்கு என் : 58670142
கடன் கனக்கு பெயர் : நா.ஜோதி
வங்கி கிளை. : தருமபுரி (Hdfc)
மாநிலம் : தமிழ்நாடு

நா.ஜோதி
[protected]
[protected]
[protected]

HDFC Bank customer support has been notified about the posted complaint.

Mar 30, 2019

Updated by Mohansubra Please immediately action sir

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Address: Hdfc Bank leela bhawan branch, 147001

I recently activate my new hdfc bank account on 23 feb 2019 and my salary credit on 11-march-2019... Now debit card decline my withdraw payments and online transaction say to contact to branch your account is freeze due to non debit... This stupid system freeze my account within one month of activate account... I want my account unfreeze as soon as possible... If not possible give me my money and close my account...
Name-kashish bhardwaj
Hdfc bank leela bhawan branch
Phone number-[protected]

Apr 20, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 18, 2019

HDFC Bank Customer Care's response Dear Customer,

We understand that our branch official Mr. Sumit Malhotra has responded to you through email. For further clarification or assistance kindly make it convenient to contact Mr. Sumesh Grover on [protected]. Thanking you in anticipation of your kind understanding in the matter. In line with our focus and commitment to Customer Service, we trust the issue has been resolved to your satisfaction. If you are not satisfied with the resolution, you may write to our senior management, Mr. Jatinder Gupta at HDFC Bank Ltd, Bank house - Plot no. 2, Industrial Area, Phase 1, Chandigarh - 161002 or E-mail at jatinder.[protected]@hdfcbank.com. Alternatively, you can call on [protected].

-Zubin
HDFC Bank Customer Assistance

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Address: H No 1047,Ram Nagar Chural Vali Gali, Fatehabad, Haryana, 125133

Sir
I am a customer of HDFC bank.
I dont want to take oneassist membership as message convyed to me that membership is added on with credit card ending 1077.
Please make it cancal as i dont want to add it with my credit card.
As earlier i thought it is essential as when customer care call person had called me.
Its my sincere and humble request to you to make it cancel.

Aug 6, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Mar 18, 2019

Dear Customer,

Greetings from OneAssist!!!

We regret any inconvenience caused to you.

We are unable to locate your account. Hence, request you to share your customer ID by emailing us at [protected]@oneassist.in. Once we receive the details, our team will contact you within 24 hours to get your issue resolved.

Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.

Note: Real vigilance starts with you. Never share your OTP or Card CVV details with anyone as it could lead to fraud. OneAssist or our representatives will never seek these details from you. #StayProtected

Looking forward to hear from you.

Regards

Team OneAssist

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Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 1614 without my concern on date:08/03/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

Oneassist relationship number -1797089
Name:- jyoti siwach
Mobile no. :- [protected]
Credit card number ending :- 1614

Aug 7, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

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A

Agariya

from Jammu, Jammu and Kashmir

Mar 14, 2019

600 rs had deducted from my account for some balance maintain process please refund that amount...and tell me about the process for refund my amount..

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L

Lpreet75

from Patiala, Punjab

Mar 14, 2019

Hello sir, i raise much complaints against this issue but still did't got any response from payzapp team .Is it your best services? i mailed much time and filled the feedback form but not got any response from your end please check solve the issue

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Mar 14, 2019

Dear Jyoti,

Greetings from OneAssist!!!

We are sorry to see you go.

We have forwarded your details to our team and you should expect a call within 24 hours.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused. OneAssist doesn’t ask for any of your card details for membership cancellation or for processing refund.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

Note: Real vigilance starts with you. Never share your OTP or Card CVV details with anyone as it could lead to fraud. OneAssist or our representatives will never seek these details from you. #StayProtected

We appreciate your patience in the interim.

Regards

Team OneAssist

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Closed jumbo loan : [protected]
Active jumbo loan: [protected]
Transaction id:[protected]

Hi i transfered emi amount to closed loan worngly. I called customer care and followed instruction as i dropped the letter and last month feb 22, 2019. Still i didnt get amount adjusted to any loan or refunded with dd. I reported bank multiple time and they are saying customer made mistake and keeping the customer money. I dont know how they can able to accept the amount for closed loan it should be reverted back if loan is closed. Untill refund i dont pay upcoming emi dues hereafter. I will see this is consumer court how bank can accept amount for closed loan and keep the money without intimating the customer. Like these so many customer money they are keeping wihtout revert back or refunding.

Apr 15, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 14, 2019

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed with regard to your credit card, you may look forward to receiving a response to your e-mail id in 3 working days. The reference number for this interaction is[protected].

-Anay
HDFC Bank Customer Assistance

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S

Shalu1*

Mar 14, 2019

Mere father ki accident main death hui hai atm card insurance claim k liye bank may jate hai to vo nahi maan tey. Jab k account activate hai.. Tottle Harashment

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Address: New Delhi, Delhi

Hi my self satish kumar. I have a account in hdfc bank. My salary cheque had bounced by bank for date issue. I submit cheque 12 feb 2019, till now i don't recive my bounce cheque. I went to 3 times branch where i submited my cheque at mira bagh branch delhi. Now finally they provide me at trak no [protected]. But i don't know how to check it. So pls help me what is the solution it.

+1 photos

Apr 17, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Mar 14, 2019

Updated by Top breaking amazing video 2017-18 Pls do it fast it emergency.

Verified Support

Mar 16, 2019

HDFC Bank Customer Care's response Dear Customer,

We understand our branch official Mr. Sumit Anand has contacted you and addressed your issues relating to non-receipt of the cheque. Trust your issue stands resolved.

-Nadia
HDFC Bank Customer Assistance

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P

pkrai9583

from Noida, Uttar Pradesh

Mar 14, 2019

I will wait for your update how to work my application status

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K

KaUshik KasHyap BaiShya

from Along, Arunachal Pradesh

Mar 14, 2019

Dear sir,
It is to inform you my two wheeler loan a/c no.47945001
is with you, and still i have not received my loan statement for this financial year.So i request you to send or email to me at the earliest so i can file my tax return.

Thanking you,

Kaushik Baishya

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Address: New Delhi, Delhi

Hi my self satish kumar. I have a account in hdfc bank. My salary cheque had bounced by bank for date issue. I submit cheque 15 feb 2019, till now i don't recive my bounce cheque. I went to 3 times branch where i submited my cheque at mira bagh branch delhi. Now finally they provide me at trak no [protected]. But i don't know how to check it. So pls help me what is the solution it.
My bounce cheque no 000532.
Account no [protected]
My mobile [protected]

+1 photos

HDFC Bank customer support has been notified about the posted complaint.

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S

svenkye

from Chennai, Tamil Nadu

Mar 14, 2019

Hii,
I should get refund from amazon and they have given the authorization code 031044
According to them I should get refund by yesterday but i didnt get. Can you please check my query and update.

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I applied for credit card, a person came and collected all the documents and assured me that i will get the credit card in 10 working days. I received on call verification and a text declaring that the application is completely approved. Now when i am tracking the status, it displays status = declined.

The person who collected the document is not picking the call, i am not getting any response, have been trying various numbers for past 3 days.

Please help me out.

Application ref number : 19c[protected]s2
Mobile number = [protected]

Apr 14, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 14, 2019

HDFC Bank Customer Care's response Dear Customer,

We wish to inform you that your application has been considered in line with the bank's internal credit policy and operating/credit processes. You may track your credit card application status in our Bank's website: https://bit.ly/1GMQt4j

-Anay
HDFC Bank Customer Assistance

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P

Priya Ammu

from Chennai, Tamil Nadu

Mar 14, 2019

Many times i called hdfc customer care for my debit card emi details queries. but no one response . Every time i called Hdfc customer care they told this s another department i transfer the call but no one transfer the correct call. Call not connect . My Queries not sloved stil now.

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S

Suhail Ratra

from Patiala, Punjab

Mar 14, 2019

Dear Sir,
Pls req my loan closure.. & balance amount in pls snd...pls req my loan close it...i m going to delhi in urgent work in 3 to 5 years...& Resign me my current job..pls req my loan close it other wise not installment paid& account close in 31st march...

Regards,
SUHAIL RATRA
MOB NO_[protected]
[protected]

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D

Dhaval Olakiya

from Jamnagar, Gujarat

Mar 14, 2019

[protected]

Reply

Dhaval Olakiya's reply, Mar 5, 2019

My loan diteal

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Address: 560099

Without my confirmation through mail or phone call depository charges deducted from my account of rs580.

Same thing happedned last year and they deducted 6000 rs. Later they denied to refund. So i informed them to close the demat account and should not deduct ammount.

But this time i have balance of rs 580 only and the same is deducted from my account.

Apr 16, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 16, 2019

HDFC Bank Customer Care's response Dear Customer,

We understand that our branch official has contacted you and addressed your query regarding demat AMC charges. Further we request you to forward the copy of your email interaction with demat team regarding closure of demat account for further investigation.

-Zubin
HDFC Bank Customer Assistance

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G

gowthami Gowthami

from Kottayam, Kerala

Mar 14, 2019

Please refund my amount 600 ...i was an hdfc employee and now am not currently wrking in bank but still why you are deductuing its legally wrong kindly refund amount or i will file a complaint against this...refund as of now am not working somehow iam saving money and you avaialed the balance ...please refund the amount i need it urgent

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gowthami Gowthami's reply, Mar 7, 2019

Very worst bank in india only there issue is important to them they need not worry about customers ...kindly refund my amount

T

tellapuram.jagdish

from Hyderabad, Telangana

Mar 14, 2019

Sir,

I have need my two wheeler loan a/c details and statement.Please give the statement immediatly.

Thanking you

Yours

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K

Karthiga ravi

from Uttiramerur, Tamil Nadu

Mar 14, 2019

On yesterday I made recharge for Rs.50 in freecharge app. I paid 49.13 fromhdfc devbut card.
Money deducted twice but only one transaction was successful.

Transaction detail also been attached.
Please

So please revert the money that failed at first.

amount deducted for depository charges without my knowledge - Comment #3376850 - Image #0

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Address: 560093

Hi,
I have taken personal loan from hdfc, which is almost going to complete by aug 2019. But last 3-4 months they started playing with ecs issue, for that even i am keeping money in my account they charging late payment.

Also even after i paid also suddenly ecs working and deducting money again. While return they deduct the fine and returning it.

Mar 30, 2019

Complaint marked as Resolved

Thanks for helping on this issue. I got a mail from HDFC team. I Appreciate and sincere thanks for them. As said, its not about the money its about the trust with the bank. Thanks once again to maintain as the trusted bank. and customer service doing really good job. Stating that... At the outset we sincerely regret the inconvenience caused to you. We understand that our Branch official has tried to contact you however was unable to reach you. the charges RS. 778.00 has been waived off as per your request and the same is reflecting in your statement of account The Reference Number for your query is 055-747-412 In line with our focus and commitment to Customer Service, we trust the issue has been resolved to your satisfaction. If you are not satisfied with the resolution, you may write to us through our website - www.hdfcbank.com/escalation Warm Regards, Saraswathy Natarajan Customer Service Officer Customer LoanSupport Team HDFC Bank Ltd.

HDFC Bank customer support has been notified about the posted complaint.

Mar 14, 2019

Updated by Nambi K This complaint i am raising, its happened two times. Last time when the manager said sorry and he promised to return the penalty money, but its didnt happened. 5 yrs tenure time, till now i am paying correctly, i dont know why they start playing and making more money when the loan almost going to complete in another 5 months.

I really frustrated and surely will share this news to save my friends and colleague to escape from HDFC Bank cheating.

Mar 15, 2019

Updated by Nambi K looking for swift action on this. As said, i really lost my trust with the HDFC Bank, where i trusted them more. i have already cancelled my HDFC Credit card and going to Cancel my HDFC mutual fund account too.

Verified Support

Mar 15, 2019

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you within 3 working days.

-Nadia
HDFC Bank Customer Assistance

Mar 21, 2019

Updated by Nambi K As usual, given 3-4 working days time...but no response. :(.

Mar 21, 2019

Updated by Nambi K Hi
I would like to take this issue seriously and go with the consumer court, could you please share the process detail.
Its not about the money, its the trust which i lost with the bank.. Its happening twice, also no guarantee, till my loan period ( another 5 months... 4.5 yrs over) complete they will play the same game. Kindly advise me, Eagerly waiting for your update. ( Trust me, talking to HDFC bank or reply surely wont help). need to take serious action.

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Hi,

I called customer care for deactivatijg my credit card, as i have nil payment due.
But not getting any response from them and yet my card is active.

Please work towards my issue on priority basis.

Card number :- [protected]

And even when i ask the hdfc executives about my statement explanation, they are not happy to explain.

While giving the card they did all the process within 5 days and now when i have to deactive the card as i understand the havoc it brings with it.

Hdfc executives and authorities are not supporting for forclosure of my account permanently.

I request to take some action regarding this behavior of them.

Apr 17, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 14, 2019

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your comments expressed and you may look forward to receiving a response to your e-mail id in 7 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Anay
HDFC Bank Customer Assistance

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Address: Shankar Nagar, Nagpur, Maharashtra, 440010

Sir, i have made a withdrawal of r's. 3000 on 13/03/2019 19:11 from hdfc bank atm of shankar nagar, nagpur.
The said amount got deducted from my account but cash not dispensed. When i enquired this to the security personnel available at atm, he told me to wait for 1hr, amount will get reversed to your account. Msg received from my bank is as follows.

Rs3000 w/[protected]@hdfatm s1anmu02fm a/cx7951 on13mar19txn#[protected]avl bal rs2676if not w/d by u, frwd this sms to [protected] or call[protected] to block ur card. Please help me to get my money back.

Apr 15, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 14, 2019

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete concern, account number/customer Id and registered contact details along with transaction details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

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S

sonu kasoor

Mar 14, 2019

Why you blocked my savings account tell me I am faceing problem to transactions to any one
Give the answer and as soon as possible open it quickly

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I used debit card to make transaction in a store. Receipt didn't get generated first time but amount got deducted from account. So i have lost amount and have raised complaint about this. Customer service authority keep forwarding date and wait time. I'm facing this inconvenience for second time. My experience has been very bad with hdfc bank regarding customer service. I'm very disappointed as bank customer. Can you please revert back the amount which i have lost as soon as possible.

Apr 13, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 13, 2019

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please share your Account No./Card No. with registered contact info, transaction details & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance

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M

MadhaviLondhe

Mar 14, 2019

I have lost my customer id. And without it I cant access to net banking as well as unable to download my monthly statement. Please help me with this. And send me customer id by mail or on mobile number.

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It is query sir my son having a/c he is having atm as well credit card.He has met with accident on 09.12.2018 and he expired. He having Atm No.[protected]. What is procedure of accident claim of Rs.10.00 lac .please help me how i can claim amount.or send email address so that we may communite with you
Regard
Suresh Sharma
M.no.[protected]

Mar 13, 2019

Updated by Sanyam poonam Please advise me or help me.How I can Claim and whom to meet.

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Address: Hyderabad, Telangana

Hi,

Iam customer for hdfc bank i cleared my personal loan and credit card dues with hdfc bank on november 2018. Though i cleared the loan and dues, in cibil it is still reflecting as "writeoff" raised disputes multiple times in cibil. For credit card cibil is saying as hdfc need to be done from their end. 45 days of time is already completed. Still it is in "writeoff" status this is impacting my cibil score badly.

+4 photos

Apr 14, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Mar 13, 2019

Updated by srikanth3 Loan ID : 26136938

Verified Support

Mar 14, 2019

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your comments expressed and request you to contact our debt management executives at[protected]/49187504 for any queries in this regard.

-Anay
HDFC Bank Customer Assistance

Mar 14, 2019

Updated by srikanth3 HI Can you please update the complete contact details of debt Management Department executive numbers and address of Hyderabad (Telangana) in detail. The info you provided is incomplete. I can see only a eight digit number.Please provide complete details.

Mar 14, 2019

Updated by srikanth3 By the way the number you have given is not functioning.. and My problem is both with Credit card and Loan why in CIBIL it is still write off even though i paid my amount it has been more than 45 days. Still it is same and I raised multiple disputes in CIBIL. Dispute ID : Dispute ID CDS[protected] .

Mar 19, 2019

Updated by srikanth3 Hi HDFC People can any one respond on the above comments Mentioned.

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Address: Cyx, New Delhi, Delhi, 110059

Hello
My loan is going thru your bank i was not able to pay the amount due to some issues now my case is in court still and i have already spoken with the manager of hdfc bank who said we need to settle this
Now i m getting calls with this no [protected] his name is rohtash he abuses me and harras me a lot i will file fir against him and hdfc bank he calls on my company employees by saying ritika is fraud
If you are not able to take a legal action against him i will do it at my end
Rits

Apr 17, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 14, 2019

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please share your Loan Account No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance

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Kindly reverse the amount of rs 3099 which was unauthorised transaction which was not done by me but this amount has been debited from my credit card for a scanning app for which i did not subscribe. Kindly help me to resolve my problem at the earliest for which i have already launched a complaint with the customer care and the complaint no is [protected]

Apr 17, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 14, 2019

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your comments and request you to send us the duly filled and signed form which is available in our web site under the following path to cc.[protected]@hdfcbank.com to enable us to do the needful. Forms Center > Credit Cards > Cardholder Dispute Form.

-Zubin
HDFC Bank Customer Assistance

HDFC Bank Complaints & Reviews

File a complaint to HDFC Bank

HDFC Bank reviews & complaints page 751

credit card settlement

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fastag incorrect deduction

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continuous calls for personal loan

dharmapuri branch

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my new account not debit the amount

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one assist membership

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membership cancellation

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imps transfer to closed jumbo loan

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bounce cheque don't get last 12feb 2019

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bounce cheque don't get last 12feb 2019

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credit card application got declined without any reason

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amount deducted for depository charges without my knowledge

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"hdfc loan# 29369882, - amount rs.34 322 - debited twice issue".

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credit card deactivation

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amount deducted but cash not dispensed

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regarding debit card issues

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cust id 115839880(acc no.50100245025702)

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hdfc credit card and loan department is not updated cibil status from write off

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harrasment

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unauthorised transaction

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