[Resolved]  HDFC Bank — Instant Bank discount

Hello Sir,

I placed an order on Amazon on 2 Oct 2021( Prime member early access) for the amount of Rs 144, 221. This order was eligible for an instant bank discount of Rs 12, 250 as per the Amazon Great Indian Festival scheme with HDFC. However, due to some technical issue, this instant discount was not applied when I was checking out my order 2 Oct 2021. So, I called Amazon regarding this technical issue and they responded to me that there could be a glitch, so he suggested placing the order and assured me that Amazon will resolve this issue with HDFC bank in the next 3-4 days. After 7 days, an Amazon representative called me and requested to get in touch with HDFC bank that my card was eligible for this offer and it was not used for any other transaction within the offer period on Amazon. I have the screenshots of the transaction which shows that when I paid for my order the instant discount was not showing. But the next day when I tried to order the same products, it was showing the instant discount on the checkout ( both the screenshots attached). Order details are also in the attachment. Please solve this issue solve as soon as possible.