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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 194

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V
vsh1
Oct 7, 2021
Resolved
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Resolved

Hi,
I was purchasing from https://realwhey.in/ website and done payment of rs 3, 598.00 and session got expired in midway. Amount has been deducted from my account.
Below are details of transaction
My acc details are:
Acc no: [protected]
Branch:SANJEEV REDDY NAGAR
Please look into this matter and refund the money which got deducted from my account.
Nov 10, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 10, 2021
HDFC Bank Customer Care's response
Dear Customer,

We sincerely regret the inconvenience.

We would like to inform you that, the referred transaction has been successfully processed at the Bank's end.

In case the final status of the transaction is not known, we would request you to check with the merchant.

It may take 2-3 working days for the payment settlement to happen at the merchant’s end.

In case the refund / payment processing is not successful within 3 working days, we request you to share merchant confirmation, stating :
1. Non receipt of funds at their end
2. Amount received by them has been refunded to you. Please request merchant to share details of the beneficiary account to which the refund was processed and mode of the refund for us to take it up further.

Please write to us at [protected]@hdfcbank.com for further assistance.

-Zubin
HDFC Bank Customer Assistance
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    Aparna A
    Oct 7, 2021
    Resolved
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    Resolved

    Dear team,

    I had relocated from Chennai to Trivandrum after moving jobs. My HDFC credit card address is still marked as my older workplace. I had sent emails requesting an address change to customer care but did not get a reply back. Please help me shift my address to my current location.

    My new credit card has been undelivered due to this issue. Please help me with this.
    Nov 18, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Oct 08, 2021
    HDFC Bank Customer Care's response
    Dear Customer,

    Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

    -Zubin
    HDFC Bank Customer Assistance
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      M
      Mansikulkarni
      Oct 7, 2021
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      Ur transaction on HDFC Bank DEBIT/ATM Card ending 3689 for Rs. 5661 has been credited/reversed by AMAZON 000 on[protected]:14:13:19
      I checked the online statement and it is not credited in my account
      HDFC Bank customer support has been notified about the posted complaint.
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        N
        nikitanikku
        from New Delhi, Delhi
        Oct 7, 2021
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        Address: Lajwanti Branch

        Hi Team,

        I had to get my card blocked 2 years back due to fraud transaction since then, bank did not unblocked my UPI. I had mailed to HDFC support and went to the branch so many times, submitted the application also and person over there said they did mailed twice and thrice to the backend team but I am not getting any resolution. They are unblocking the UPI ID nor they are telling me the reason of this. My worked is getting hampered a lot because of this and it's been over 2 years. I have to ask other people for this and now I have started small business of my own also and I am not able to make payments. I have been thinking of getting my account closed because this is the only option left for me if this issue persists same.

        I hope this issue will be fixed now or at least I could get some resolution or anything.

        Thanks,
        Nikita Singh
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Oct 07, 2021
        HDFC Bank Customer Care's response
        Dear Customer,

        Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

        -Anay
        HDFC Bank Customer Assistance
        Verified Support
        Oct 08, 2021
        HDFC Bank Customer Care's response
        Dear Customer,

        We regret the inconvenience caused. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

        -Zubin
        HDFC Bank Customer Assistance.
        Oct 13, 2021
        Updated by nikitanikku
        Hi Team, I didn’t received any mail mentioning reference Id.
        Oct 13, 2021
        Updated by nikitanikku
        Please provide me ref Id so that i can fill the form
        Oct 16, 2021
        Updated by nikitanikku
        Any update????
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          R
          Raushan Kumar Mehta
          Oct 7, 2021
          Resolved
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          Resolved

          Address: Home address- At- bankat Po-japla c.f Ps-hussainabad Dist-Palamau (Daltonganj) Jharkhand 822117
          Website: [email protected]

          Dear sir,
          I have opened new hdfc bank account through online and i have completed full kyc but till now at the given address i have not received my welcome kit.

          So kindly request you to please send my welcome kit.
          Please find my details.

          Cust_id[protected]
          Mob-[protected]
          Branch-Aurangabad (Bihar)

          Regards,
          Raushan kumar Mehta
          Nov 7, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Oct 07, 2021
          HDFC Bank Customer Care's response
          Dear Customer,

          Please note the welcome kit is dispatched to your mailing address via Speedpost vide AWB number EB[protected]IN.

          -Zubin
          HDFC Bank Customer Assistance
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            A
            Ashimdas
            from Bilaspur, Chhattisgarh
            Oct 7, 2021
            Resolved
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            Resolved

            Address: Bilaspur Chhattisgarh

            Sir,
            While paying the fees of Rs 26110/- on dated 06.10.21 through HDFC NETBANKING to SGTBKHALSA COLLEGE
            the amount is deducted from my ac but it is not received by the college.
            Transaction details as follows
            Bank : HDFC
            REFERENCE NUMBER
            [protected]
            DT 06.10.21
            ACCOUNT HOLDER NAME
            ASHIM KUMAR DAS

            Please get my money refunded back in my account as soon as possible.
            Nov 7, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Oct 07, 2021
            HDFC Bank Customer Care's response
            Dear Customer,

            Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details along with the registered contact details. Please mention reference number TT[protected] for us to promptly respond to you via email.

            -Zubin
            HDFC Bank Customer Assistance
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              R
              Ravi2293
              from Chennai, Tamil Nadu
              Oct 7, 2021
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              Resolved

              Address: Chennai

              I did cancelled my order in Amazon and got confirmation message from HDFC for reversal amount. But it's not reflected in my account for two days.
              +2 photos
              Nov 12, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Oct 08, 2021
              HDFC Bank Customer Care's response
              Dear Customer,

              At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

              -Anay
              HDFC Bank Customer Assistance "
              Did you got refund??
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                A
                aparna paul
                Oct 7, 2021
                Resolved
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                Resolved

                Dear Team,

                I recently resigned from TCS, in my food card 2500 was credited on sept month, 2021 salary.

                Please assist me here to use my amount.
                Nov 7, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Oct 07, 2021
                HDFC Bank Customer Care's response
                Dear Customer,

                Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                -Anay
                HDFC Bank Customer Assistance
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                  J
                  Jasmine93
                  Oct 6, 2021
                  Resolved
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                  Resolved

                  Transactions of Rs. 353 and Rs. 299 is reversed by Amazon but amount is not credited in my bank account. Transaction was done through HDFC debit card.

                  I have attached a screenshot of the message that I got from HDFC bank after the transaction was reversed, but I checked my bank balance and found that amount hasn't been credited yet.

                  Kindly consider my request.
                  Thank you.
                  +1 photos
                  Nov 21, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 07, 2021
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We sincerely regret the inconvenience. The disputed transaction has been refunded to your account. You may check your account statement vide NetBanking and the mobile banking app.

                  -Zubin
                  HDFC Bank Customer Assistance
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                    S
                    Shiva2617
                    from Chennai, Tamil Nadu
                    Oct 6, 2021
                    Resolved
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                    Resolved

                    Address: Chennai, Akkarai Branch

                    I have lost my Job two years before, so I haven't maintained minimum balance in my account. But now its showing negative balance -3, 304.20 in my HDFC account.

                    HDFC branch: Akkarai, Chennai

                    How can the bank charge negative balance against RBI rules.

                    Please help me to resolve this and close my account.
                    Nov 7, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 07, 2021
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the account details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                    -Anay
                    HDFC Bank Customer Assistance
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                      Parth Kothari
                      Oct 6, 2021
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                      Resolved

                      I have made a payment prior to the due date and the amount was credited to my loan account successfully but the bank tried to refund the amount and debited the same. This cycle happened twice and now I get a notification saying that the payment was not completed whereas I have already successfully paid the amount.
                      +1 photos
                      Nov 14, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 08, 2021
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail. Once you receive the auto generated acknowledgment, please forward the screenshot of the transaction/email or SMS.

                      -Zubin
                      HDFC Bank Customer Assistance
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                        aju483
                        Oct 6, 2021
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                        Resolved

                        Address: B303, Om Triveni Apartment, Plot No 168 to 172, Sector 23, Juinagar

                        My cust id is 8928457... in my account hdfcbank charge emi return charges twice as well as charges depository charges is rs. 4000 which is not explanatory, kindly give explanation for the same please find attached herewith screen shot of all mention transactions. debit return charges is for Sep21 emi bounce which i had paid on same date ...
                        +2 photos
                        Nov 20, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 08, 2021
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We sincerely regret the inconvenience. We have shared your comments with the concerned team and they are looking into the matter. They will revert to you by October 12, 2021. We request your patience in the interim.

                        -Zubin
                        HDFC Bank Customer Assistance
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                          akashv007
                          from Udgir, Maharashtra
                          Oct 6, 2021
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                          Hello my name is Akash Vajanam i am here to report one complain about HDFC bank fraud. the date of 1 oct 2021 i got a call from naukri.com regarding HDFC Bank jobs from under the name of siya sharma [protected] she said that HDFC bank recruitment is there for the position of clerk .on the second day i got another call from HDfc bank under the name shovik [protected] and he said your interview is scheudled on tomorrow .and i got one more call on the third day and he said that he is the HR [protected] and your interview is will be an next half An hour.i completed all the interviews and i got mail that i have cleared the round.and im able to do the job .on the next day i again got call for documents i trust them and sent my documents.next day again i got call for money, they are asked me to pay 10500rs for further process.i thought this is may be some fees and i paid them 10500rs with phone pay on the number [protected] .next day they are calling and again asking me to pay 10500 more money for security deposit .but now they are not receiving my calls and i am sure that this is a fraud .i will provide some documents as a proof, please check and take necessary actions..
                          HDFC Bank customer support has been notified about the posted complaint.
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                            M
                            Muspika
                            from Chennai, Tamil Nadu
                            Oct 6, 2021
                            Resolved
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                            Resolved

                            Hdfc emi rtn charge

                            Have hdfc sal account and get two wheeler loan from hdfc bank i paid every month emi 3034 but once i cant maintains balance in account that time bounce my emi and bank charge me bounce charges with taxes and after next two month they charge me 236 re for emi rtn charges what is this charges and what is related this charge without massage hdfc alway problem complaint service and we not choice for other bank sal account...
                            +1 photos
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                            Priyanka14_k
                            Oct 6, 2021
                            Resolved
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                            Resolved

                            I am TCS employee.I have received new Hdfc food plus card and the old card is blocked but the balance is still in the old card.
                            I have sent couple of mails to the email I’d : foodcardsupport.[protected]@hdfcbank.com for balance transfer from old card to new card.
                            But haven’t received any response from them.
                            Requesting you to please help in transferring the balance from old card to new card to continue the service usage.

                            Please help on this.
                            Nov 7, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 07, 2021
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                            -Anay
                            HDFC Bank Customer Assistance
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                              dpradip
                              from Gurgaon, Haryana
                              Oct 6, 2021
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                              There's one more faulty charge of Rs.145 IPO Rs.15 only on 27.09.21, snapshots attached for your reference.
                              PS, Total amount deducted so far Rs.445(145*3+10) against Rs.45(15*3), so pl refund excess amount of Rs.400 in my Fastag account at the earliest.

                              Pls look into this very serious mismanagement over Fastag-HDFC at above-mentioned toll and initiate refund excess amount deducted with immediate effect.

                              Hoping for earliest action and positive response from your end in subject matter.

                              Thanking you all in advance for best of your all sincere efforts in resolving said issues

                              With best wishes,
                              Pradip Kumar Das
                              On behalf of Oriental Carbon and Chemicals Ltd.
                              Mobile no.[protected]/[protected]
                              +5 photos
                              HDFC Bank customer support has been notified about the posted complaint.
                              Oct 06, 2021
                              Updated by dpradip
                              Reminder on remainders, it's still pending since last more than two weeks now
                              Verified Support
                              Oct 07, 2021
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We sincerely regret the inconvenience. This is not the experience we want you to have. Your query has been shared with the concerned team for further action. Our bank official will respond to your query on or before October 11, 2021.

                              -Zubin
                              HDFC Bank Customer Assistance
                              Oct 16, 2021
                              Updated by dpradip
                              Reminder on remainders,
                              For doing the needful on priority basis to resolve customer's issues with immediate refund of excess amount deducted due to mismanagement of toll no. 6&7, KMP western peripheral expressway since last one month, snapshots attached as ready refn.

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                                R
                                Rahul@724850
                                Oct 6, 2021
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                                Am an ex employee of hdfc bank (Emp code - 232848). I worked for 8 months there and left the job on 12 JUL 2020. I still haven't received my relieving letter and full and final settlement. It's been 4 months now. As many times i communicated with hr, he said that "i forwarded your mail, it will get processed soon" but that "soon" still has not arrived. I talked to ch as well and he is also procrastinating the matter. I am not able to join another company because i don't have the relieving letter.
                                These people are troubling me a lot. I am exhausted by following up in this matter daily.
                                I am in need of my relieving letter and settlement as i served this bank.
                                REGARD
                                RAHUL KHAJBHAGE
                                EMP CODE 232848
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  prachi kalambkar
                                  Oct 6, 2021
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                                  Resolved

                                  Address: Pune

                                  I have ordered a mobile phone from amazon and due to wrong shipping address hv to cancel the order after has been done

                                  so raising this concern bcoz amazon has initiated refund amount but still bank has not credited the amount so kindly check the issue and credit the amount ASAP.

                                  Thank you
                                  +1 photos
                                  Nov 15, 2021
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 07, 2021
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                                  -Anay
                                  HDFC Bank Customer Assistance
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                                    Aishwarya Raj Srivastava
                                    Oct 6, 2021
                                    Resolved
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                                    Resolved

                                    Negative balance in my account

                                    Account/Customer ID: 66107660
                                    Registered Contact Details/Email ID: [protected]

                                    My salary account (In HDFC Bank) was created in my first company, since then I was using the account. In January'21 due to changes in the internal financial issues of the company, the Company asked us to open another salary account. Now my salary account in HDFC Bank has been converted to a savings account (Without informing me or warning me)....
                                    +2 photos
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                                    Mandeep489367
                                    Oct 6, 2021
                                    Resolved
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                                    Resolved

                                    Transaction reversed but still not credited to my card.

                                    Hi,
                                    I bought a product from Amazon and then cancelled it. The item is cancelled and Refund issued. I also recieved a confirmation from HDFC bank over email That the transaction is reversed but it has still not been credited back into my account. it has already been over 2 days since I received the transaction reversed email from HDFC bank....
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