Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: May 26, 2026
Complaints 32952
Resolved
18420
Unresolved
14532
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 194

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
mkkb
Oct 13, 2021
Resolved
Report
Copy
Resolved

My international transaction for a tutoring website failed once. When I tried to pay the credited amount of around INR 4600, the transaction would keep failing citing the reason as failed authentication, even thought the OTP I entered was correct. Ironically, another transaction just a day before of a larger amount went through just fine even without putting in the OTP.

Is there any way to solve this or remove the OTP step from the transaction?
Nov 13, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 13, 2021
HDFC Bank Customer Care's response
Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the transaction details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    V
    Vinotha K
    Oct 13, 2021
    Resolved
    Report
    Copy
    Resolved

    Address: Nungabakam branch
    Website: credit card

    Hi HDFC Team,

    I have got multiple mails from HDFC bank regarding credit card eligibility check and i did the same to check the cards which will be suitable to me.But all the time when I checked the credit card details, it came as a application.Finally I applied for one card and submitted the application.Whenever I tried to check the status, it shows me multiple apllication reference number and in progress, suddenly it shows me card declied and i dont know why.I tried contacting the bank assistance but they declined to speak to me and tell the reason. When I tried applying for the new one after all the issues, it shows, you're already an existing credit card user or you might applied already.I need CC and I need to know the reason and status for the card.

    name-Vinotha Kannusamy
    mode-online
    date of application-08/10/2021
    branch assitance- Nungabakam branch -chennai
    Nov 13, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Oct 13, 2021
    HDFC Bank Customer Care's response
    Dear Customer,

    At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

    -Anay
    HDFC Bank Customer Assistance
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      P
      pranav_0625
      from Jalandhar, Punjab
      Oct 13, 2021
      Resolved
      Report
      Copy
      Resolved

      Instant Bank discount

      Hello Sir,

      I placed an order on Amazon on 2 Oct 2021( Prime member early access) for the amount of Rs 144, 221. This order was eligible for an instant bank discount of Rs 12, 250 as per the Amazon Great Indian Festival scheme with HDFC. However, due to some technical issue, this instant discount was not applied when I was checking out my order 2 Oct 2021. So, I called Amazon regarding this technical issue and they responded...
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      R
      Rameshsaran
      from Sardarshahar, Rajasthan
      Oct 13, 2021
      Resolved
      Report
      Copy
      Resolved

      Hello,
      My Name is Ramesh Saran (+[protected] and I have Salary Account in HDFC bank. My account is supposed to be debited by 3 EMIs on 7th of every month and on 7th the account had sufficient balance for those 3 debits. the EMI after being debited was credited back and my account was then charged with the overdue loan recovery fee of Rs.531 for each 3 EMIs. the charge has not however been reversed and it still reflects on the statement.
      The bank already shows the available balance being sufficient, the same working day and in the working hours.
      Nov 19, 2021
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Oct 14, 2021
      HDFC Bank Customer Care's response
      Dear Customer,

      We sincerely regret the inconvenience caused. This is not the experience we want you to have.
      We have shared your comment with the concerned team and our officials will get in touch with you by 19.10.2021. We request your patience in the interim.

      -Anay
      HDFC Bank Customer Assistance
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        V
        Viki23
        Oct 12, 2021
        Resolved
        Report
        Copy
        Resolved

        Address: Krishnagiri

        Before a month I blocked my hdfc account by calling customer care, the reason was I suspected someone might do some scam to my account. So I asked them to freeze my account. The very next day I went to my homebranch and asked them to unfreeze my account. It has been more than 2 weeks and still my account is in freeze only.
        Nov 15, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Oct 14, 2021
        HDFC Bank Customer Care's response
        Dear Customer,

        We sincerely regret the inconvenience. This is not the experience we want you to have. Our Bank official will respond to you on or before October 19, 2021.

        -Zubin
        HDFC Bank Customer Assistance
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          N
          Nilesh36
          Oct 12, 2021
          Report
          Copy

          Address: 19/4 61,Shakti Nagar, Shukla Ganj unnao 209861

          My account open and kyc has done on 14th September still I have not received my welcome kit to my address please resolve my issue...
          HDFC Bank customer support has been notified about the posted complaint.
          Dear Customer,

          At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

          -Anay
          HDFC Bank Customer Assistance
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            N
            New Change
            Oct 12, 2021
            Report
            Copy

            I have bought a mobile phone Rs. 10799 using my credit card. At that time the amount is cut from my credit card and few days later the amount is added into my card. And on that time the amount is transferred to EMI, here I don't did anything it's transferred automatically without my knowledge and I don't want to pay using EMI. My last ending cc number is 7278 and my registered mobile number is [protected]. Please cancel my EMI process, I will pay total amount at the time of bill generation. For reference I am also sending the screan shot of it please check with it and let me know what was the main problem here.
            HDFC Bank customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              P
              pkpatel74
              from Ahmedabad, Gujarat
              Oct 12, 2021
              Report
              Copy

              Address: 54, Shivanand Bunglows. Vastral. Ahmedabad

              Dear Sir,

              With reference to above subject please note that there is wrongly deducted Rs 415 on dated 15/04/202021 without any kind of vehicle movements. the details about the fast account are as below.

              1. Wallet ID - [protected]
              2. Transaction Date - 15/04/2021
              3. Transaction Amount - 415 Rs
              4. Disputed Amount - 415 Rs.

              The following required documents are also submitted as requested from company for refund, but the same is not refunded.

              1. Vehicle RC copy (front & back, Gross vehicle weight and laden weight should be available)
              2. Vehicle Image (front & side view image)
              3. Wallet Screenshot of disputing amount/charge or Transaction statement

              You are requested to do the needful and credit the incorrect deductions in this wallet.

              Regards

              Paresh k patel
              HDFC Bank customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                R
                Ravijit80
                from Aizawl, Mizoram
                Oct 12, 2021
                Resolved
                Report
                Copy
                Resolved

                Address: HDFC BANK AIZAWL

                Dear Concern

                I have a INWARD fund from USA stocks For HDFC Account Number [protected] USD 2969.00 HDFC REF . 061021I[protected] on 06/10/2021, Even i got a SMS confirmation to my ph.no [protected] but till today it has not come to my a/c. It is our festival time if i cant use my own money then i have rethink about HDFC bank in future transactions. Please guide me.
                Thanks and Regards

                Ravijit Dasgupta
                Ph:[protected]
                Nov 14, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Oct 14, 2021
                HDFC Bank Customer Care's response
                Dear Customer,

                At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                -Anay
                HDFC Bank Customer Assistance.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  Akhil1512
                  from Lucknow, Uttar Pradesh
                  Oct 12, 2021
                  Resolved
                  Report
                  Copy
                  Resolved

                  Cashback of 6000 not received yet. I purchased iPhone 12 around 5 months back from Amazon.in with my HDFC debit card and was eligible for cashback.
                  Order #[protected]
                  Nov 12, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 12, 2021
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the offer details, transaction details and complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                  -Anay
                  HDFC Bank Customer Assistance
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    G
                    Ganesh Govindarajan
                    Oct 12, 2021
                    Report
                    Copy

                    This is regarding my HDFC account being locked from the past 3-4 weeks. After login into Net-banking, I’m not able to perform any transaction, even not able to see the statement. It's showing error "There is a low severity memo present on the credit account. There is a low severity memo present on the Debit account. There is a memo present on the Debit account."

                    I logged on to my account to transfer some urgent medical expense o someone and to my shock, i found my HDFC account said its on temporary restriction and cannot able to perform any transaction.

                    In this covid situation i couldnt able to take my fund out of my account. This is reiculous from a reputed bank like HDFC.

                    Complaint has been raised and no response so far. I even emailed the HDFC branch manager with no response.

                    I need an immediate soultion. My 12 lakh fund is struck.
                    HDFC Bank customer support has been notified about the posted complaint.
                    Oct 12, 2021
                    Updated by Ganesh Govindarajan
                    My HDFC Customer ID is: 37919039
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      M
                      mamta2468
                      from noida, Uttar Pradesh
                      Oct 12, 2021
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: sec-110 , noida , 201306

                      My salary account (In hdfc bank) was created in my company in oct 2020, i left my job due to corona and my family issue. Now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me) in the month of march i had called customer care and raised a request to close my account as i did not want to use the account and they did say that they will follow up with the request and close the account. but previous day one message come from hdfc bank that show my balance in negative -2731 . then i check my account balance its show my balance in show in negative. . so I request you to please take action against this bank and close my bank account . i am not able to pay this money because now i am not working anywhere. and They have no right what so ever to do whatever they want without informing the customer.

                      thanks and regards

                      ACC NO- [protected]
                      IFSC - HDFC0002649
                      NAME - mamta
                      mobile no - [protected]
                      Nov 18, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 13, 2021
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We sincerely regret the inconvenience. Your query has been shared with concerned team for further action. Our bank official will respond to your query on or before October 16, 2021.

                      -Zubin
                      HDFC Bank Customer Assistance
                      Verified Support
                      Oct 14, 2021
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We sincerely regret the inconvenience.

                      Your comments has been shared with concerned team for further action. Our bank official will respond to your query on or before October 20, 2021.

                      We appreciate your cooperation and patience in the interim.

                      -Anay
                      HDFC Bank Customer Assistance
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        D
                        Dr. Khalifa Khalil
                        Oct 11, 2021
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Pension pura jes College road Jalna

                        I have open saving A/c no [protected], date of[protected] .
                        From that time they given to us forex card, but till today . Forex card not active .my son suffering Cash problem in Bangladesh .he has studying in Bangladesh.
                        Nov 14, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 13, 2021
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We sincerely regret the inconvenience. This is not the experience we want you to have.

                        Your query has been shared with concerned team for further action. Our bank official will respond to your query on or before October 16, 2021.

                        -Zubin
                        HDFC Bank Customer Assistance
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          P
                          Prakash singh kanawat
                          from NAGAUR, Rajasthan
                          Oct 11, 2021
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: Jaipur

                          I want to deposit fee of my ward for kendriya vidyalya by google pay but amout dedcuted but fee in not deposited So I want to return my amount For this I am sharing my screen shout
                          Thank you
                          Nov 13, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 12, 2021
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern along with the transaction details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                          -Team MobileBanking
                          HDFC Bank Customer Assistance.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            G
                            gijoe707
                            Oct 11, 2021
                            Resolved
                            Report
                            Copy
                            Resolved

                            I have registered for DNC couple of months back. Despite that even after few months I am at the receiving end of endless marketing calls from various new numbers. Please make this stop.
                            Nov 11, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 11, 2021
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                            -Anay
                            HDFC Bank Customer Assistance
                            Helpful
                            1 other people found this review helpful
                            1 found this helpful
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              G
                              GajendraSingh1969
                              from Ludhiana, Punjab
                              Oct 11, 2021
                              Resolved
                              Report
                              Copy
                              Resolved

                              HDFC Bank Payment Gateway pspcl payment failure

                              I was making a payment of my electricity bill using pspcl website through hdfc payment gateway. The page produced fault and funds got deducted from my account. Please either credit funds to pspcl or refund back so that I could try making payment again. It has yet not reflected to pspcl.
                              PSPCl A/c No.: [protected]
                              PNB Bank A/c No.: [protected]
                              Amount: 9490
                              Reference No. on Bank Statement:[protected]
                              Contact...
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy
                              Z
                              Zimona
                              from Delhi, Delhi
                              Oct 11, 2021
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: delhi

                              I had purchased iphone on 01.07.2021 with applicable offer of INR 5000 cash back which is still awaited.
                              Nov 11, 2021
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 11, 2021
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                              -Anay
                              HDFC Bank Customer Assistance
                              Card No: 0036 1135 XXXX 9397 and txb dt 01.07.2021
                              Helpful
                              1 other people found this review helpful
                              1 found this helpful
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                K
                                Khajastd
                                from Nizamabad, Andhra Pradesh
                                Oct 11, 2021
                                Resolved
                                Report
                                Copy
                                Resolved

                                The HDFC Bank has put a hold on my amount of rupees 764.64 as mirevenue holds through gefu, and currently, I am out of the country and cannot visit the bank, and it's also very hard to reach out by customer service

                                My bank details are mentioned below, kindly make a solution for me to release my hold amount.

                                Branch : Nizamabad, Telangana
                                IFSC : HDFC0000982
                                Account : 5010*5458
                                Dec 2, 2021
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 12, 2021
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the details of the charges. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                -Anay
                                HDFC Bank Customer Assistance
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  H
                                  Himanshu Bhat
                                  Oct 11, 2021
                                  Report
                                  Copy

                                  I purchased iphone 11 on 9th august, 2021 and it has been 92 days till now but I haven’t received the cashback on my hdfc bank. Thr cashback was of 5000 ruppes. Please look into this matter.
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Sudharshan yn
                                    Oct 11, 2021
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: Indiranagar 100 feet Road banglore
                                    Website: Hdfc

                                    Account no 1828,
                                    Hold amount 2113
                                    Nov 11, 2021
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 11, 2021
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the account details for us to help you with the solution.

                                    -Anay
                                    HDFC Bank Customer Assistance
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit