[Resolved] HDFC Bank — insurance premium amount debited even after payment done earlier

[Resolved] HDFC Bank — insurance premium amount debited even after payment done earlier

J jeevanreddyjk315 from Bengaluru, Karnataka

Hi, i have registered for sbi life - shubh nivesh endowment plan in 2016. My policy due date for this year was on 9th january 2019. On 7th january 2019 i have paid my premium amount of rs.49734/- from my hsbc credit card no ending 1308 and the same details are showing in my insurance account. On january 27th 2019 again the premium amount of rs.49734 /- is debited from my hdfc credit card no ending 2217 without my notice. Please find below my details. Policy holder name : jeevankumar reddy Policy number : [protected] Order no. : 6602736 Hdfc credit card number :[protected] Please return back my money of rs.49734/- immediately. Regards, Jeevan. G Was this information helpful? No (0) Yes (0)
Mar 11, 2019 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Feb 08, 2019 HDFC Bank Customer Care's response Dear Customer, We wish to inform that the Smartpay transaction is processed based on the bill received from the biller. Since we have received the bill from the Billdesk the payment has been processed. Hence we request you to contact the biller for clarification and refund of the payment. -Zubin HDFC Bank Customer Assistance Feb 08, 2019 Updated by jeevanreddyjk315 Hi Zubin, Could you please share the bill which was received from the biller. Regards, jeevan.G
Add a Comment	Share
Submit Close