[Resolved] HDFC Bank — Irrelevant charges by the HDFC Bank | |||||
I had an account in HDFC which was opened as a salary acct when I was in my first company.I left the job in May 2015 and there after I withdrawn all the amount in the account since I will not be receiving any more funds and not going to use further. Now when I got to check the account details I see that there is a negative balance of RS -8636 in it. As per the RBI rule, "According to the RBI notification, banks should not take undue advantage of customer difficulty or inattention. Instead of levying penal charges for non-maintenance of minimum balance in ordinary savings bank accounts, banks should limit services available on such accounts to those available to basic savings bank deposit accounts and restore the services when the balances improve to the minimum required level."" Also it says clearly that :: As per a directive from the Reserve Bank of India (RBI), banks have been asked to stop imposing charges for non-maintenance of minimum balance once the balance touches zero, The Times of India reported. The central bank has also given the customers an option to approach the banking ombudsman in case lenders continue to debit charges on such accounts, creating negative balance."" We all will be forced to go through the BANKING OMBUDSMAN AND WRITE TO RBI about this if no actions taken. Please find the RBI NOTE :https://rbi.org.in/Scripts/NotificationUser.aspx?Id=9343&Mode=0 Check the last quote of ANNEX. Thank you. Vishak R Nair [protected]/[protected] [protected]@gmail.com Was this information helpful? | |||||
Jan 22, 2017 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Dec 19, 2016 HDFC Bank Customer Care's response Dear Customer, We have taken up the matter with concerned team and will respond to you on your registered email id in 3 working days[protected]. -Bejoy HDFC Bank Customer Assistance | |||||
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