[Resolved] HDFC Bank — issue of fastag rfid chip | |||
I have applied for fastag rfid for my car (Txn no: [protected]) on 23.11.2019. Till date i have not received the same. I have only received an acknowledgment on 24.11.2019. I contacted the local hdfc branch who could not offer any help. I also contacted their representative in kolkata ([protected]), unfortunately the calls were unanswered. This is a new rule which must be complied and it is uncertain whether the fastag rfid will at all be delivered. Overall experience with hdfc is unsatisfactory. N. Sen, haldia, wb Was this information helpful? | |||
Jan 6, 2020 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Dec 06, 2019 HDFC Bank Customer Care's response Dear Customer, We like to confirm your application is received & is under process you will be receiving the Tag with is 7-10 working days The delay is due to exceptional surge in applications received from customers. We are arranging for processing on priority and you will receive dispatch details via SMS once the tag is dispatched. For any further assistance you may write to us @ fastag.[protected]@insolutionsglobal.com or call customer care @[protected] -Nadia HDFC Bank Customer Assistance | |||
 9 Comments | |||
Comments
I have applied for fastag yesterday (29/11/2019). Customer id[protected]. Amount got debited from my SBI Debit Card but still I have not received any confirmation. Kindly do the needful.
I have applied fastag on 28.11.19 through hdfc bank. Till time i have not received e-mail from bank as told by bank personal at aurangabad. While filing the application i am not able to upload the documents. Bank officer told that when you receive the email from bank you will upload the documents.
Please solve the problem.
Please solve the problem.
HFR721685
Payment dedudted, no response, pls check, resolve and revert.
Payment dedudted, no response, pls check, resolve and revert.
My HDFC Fastag application no is HFR552646 . I have made the payment of Rs 500. But there is no way to track the application. The customer service number is either busy or no one attending it. This is very bad service from a Bank like HDFC.
Hi,
I online applied for HDFC Fastag, I am already a HDFC bank customer.
Payment is deducted and the session got timed out.
Trying call their bloody toll free number from past 4 days, that number is not working.
Instead of making thousands of calls everyday for car loan, home loan and all they should work to prioritize this.
I online applied for HDFC Fastag, I am already a HDFC bank customer.
Payment is deducted and the session got timed out.
Trying call their bloody toll free number from past 4 days, that number is not working.
Instead of making thousands of calls everyday for car loan, home loan and all they should work to prioritize this.
I have hdfc fastag for my car, but when i wish to register my account online for recharge etc. I tried to contact their customer service but i could not connect myself with the numbers provided, i tried for whole day.
I have paid 500 and booked the fast tag: reference: HFR432132, they said somebody will call me but no one called. Your customer care number [protected] does not work and bank helpline does not support fastag. This is pathetic service. Can you please return my money so that i buy it from another vendor. or call me at [protected]
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They only passing tome not interested to resolve issue