[Resolved]  HDFC Bank Life Insurance — wrong plan sold and signature forgery done

Address:

New Delhi, Delhi

Dear Sir, I am writing this to you in the confidence of have a justness from you. I had written the same to all authorities of Grievance Cell of HDFC Life but they didn't even reply to my complaint. Thus forward the same to you for necessary action to be taken at your end. I am hereby furnishing relevant details:- Policy Holder's Name: Vivek Kumar Rajput Policy No. 14810407 Insurance Plan : HDFC SL YoungStar Super Premium Phone No. +91-[protected] Address: 2138, Janta Flats, GTB Enclave, Shahdara, Delhi-110093 Complaint:- This policy was sold to me with an offer of paying the premium in EMI through my credit card with 0% interest. I was informed that, this (YoungStar Super Premium) is the best fit for my needs and will provide me higher returns. I declared to agent that I was not married neither I had kids and I wanted to take this investment plan for my future savings. All the features of this plan is designed in such a way that it suits to the parents who take this plan for their children and make them beneficiary. In case of the unfortunate death of the parents, beneficiary gets the advantages of this plan. All your sales brochures call it a "Children Insurance Plan". The screen shot of your website detailing this service plan is attached herewith for your kind reference. Now I released that I was made fool and sold the wrong plan, which doesn't meet with my requirement. In this plan Father should keep his child as a beneficiary and pay the premium. But this is the contrary / opposite case, here I am paying the premium (son / child) and my father is beneficiary. This seems to be joke. Now if I continue paying the premium till it gets mature then as per the term & conditions of this plan, the entire maturity amount will go to my father (beneficiary). That time I will be married and will have my own family. I am the youngest in the family and post my marriage, all my siblings will be separated. All my father's property (heritage) will be distributed among all my siblings proportionally. And I will get only the part of of the amount, which I will be investing in this policy for next 10-15 years. Moreover I also would like to point out that your agent has not only cheated me by selling the wrong plan but also done the forgery by making my fake signature. On the last page of the proposal form, it is not my signature. Thus I request you to investigate on that aspect too. To help you out with the verification of the signature, I am also attaching herewith the following documents, 1) Copy of my PAN having my signature 2) Copy of Credit Card issued from HDFC (having my signature) 3) You may also verify my signature from the proposal form this policy (Signature on first three pages are mine but on the last page, it is signed by someone else) The above mentioned concern are very serious in nature and I anticipate appropriate resolution from your end. You may feel free to contact me in case you need any further information from my end. Thanks & Regards, Vivek Rajput