[Resolved] HDFC Bank — Low severity memo present

[Resolved] HDFC Bank — Low severity memo present

R Rah1987 from SURAT, Gujarat Sep 19, 2021

My account with customer ID: 70832981 has been blocked for any debit transaction indicating a low severity memo present. I have not been given any intimation by email/postal/sms of any sort about the problem beforehand and HDFC bank simply just froze my account for any debit transactions as well as account statement generation. This is unacceptable as I am unable to spend my money when in need. I have visited the home branch. As per them there is no issue in my account and KYC is already done. I have called to the customer care with no resolution in this matter. Was this information helpful? No (1) Yes (6)
Sep 21, 2021 Complaint marked as Resolved Due to failure to deliver debit card in my address for the first time HDFC Bank put a tag on the account. Resolved after branch manager forwarded the address to the technical team after verification. HDFC Bank customer support has been notified about the posted complaint. Verified Support Sep 19, 2021 HDFC Bank Customer Care's response Dear Customer, At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention the reference number TT[protected] along with the requested details for us to help you with the solution. -Anay HDFC Bank Customer Assistance
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Ajay kumar Yelukapalli

Dec 25, 2021

My account with customer ID:[protected] has been blocked for any debit transaction indicating a low severity memo present. I have not been given any intimation by email/postal/sms of any sort about the problem beforehand and HDFC bank simply just froze my account for any debit transactions as well as account statement generation. This is unacceptable as I am unable to spend my money when in need. I have visited the home branch