[Resolved]  HDFC Bank — Mctf atw transaction 10000 rs. deducted

Address:sec - 41 village agahpur noida GBN.

Sir 10000 deduct (Update: inr 10, 000.00 debited from a/c xx9211 on 15-may-20. Info: mctf atw 13/05 526099xxxxxx0480 ghaziaba.) from my account.
I call to customer care they said you make a atm transaction of 10000rs. On 13/02/2020. At that time 10000 rs. Debited from my account and credited at the same time, but i didn't get any message of these transactions. And now they are saying that transaction have been made succesfully.
How is this possible.
Now 10000 rs. Have been deducted from my account as mctf atw transaction.
Sir pls revert asap.
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Aug 10, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 19, 2020
HDFC Bank Customer Care's response
Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance
Complaint comments 

Comments

My account money is - Plz return my money

Hello my account have been debited with 5000 with info MCTF ATW. I have not debited my card is with me how come this happen.please do check on this and refund.(UPDATE: INR 5, 000.00 debited from A/c XX8865 on 05-MAY-21. Info: MCTF ATW 03/05 526099XXXXXX1036 MADURAI.
Hello my account have been debited with 8000 with info MCTF ATW. I have not debited my card is with me how come this happen.please do check on this and refund.UPDATE: INR 8, 000.00 debited from A/c XX2513 on 18-MAY-21. Info: MCTF ATW 15/05 517725XXXXXX5993 AHMEDABAD. Avl bal:INR 2, 822.82
Hello my account have been debited with 10000 with info MCTF ATW. I have not use my card to withdraw this amount. Kindly refund. I attached my screen shot along with this. Kindly check and do necessary

Hello my account have been debited with 5000 with info MCTF ATW. I have not used my card to withdraw this amount. Kindly refund. I attached my screen shot along with this. Kindly check and do necessary

Hello my account have been debited with 10000 with info MCTF ATW. I have not use my card to withdraw this amount. Kindly refund. I attached my screen shot along with this. Kindly check and do necessary

The second no. amount is deduct unnecessarily from my account I didn't order any thing from your site of that amount such a worst service no one is answering on your what's app no. Also it is second time with in a week that you had deduct excess amount from my account

Hello sir
my account have been debited with 5000 with info MCTF ATW. I have not use my card to withdraw this amount. Kindly refund. I attached my screen shot along with this. Kindly check and do necessary
So please refund me the money

UPDATE: INR 5, 000.00 debited from HDFC Bank XX6402 on 03-MAR-23. Info: MCTF ATW 01/03 526099XXXXXX2330 S W DELH. Avl bal:INR -3, 799.80

Holder: GAURAB MAISI
Account Number: [protected]
IFSC: HDFC0000280
Branch: FIRST INDIA PLACE
Account Type: SAVING

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