HDFC Bank Complaints & Reviews

I taken personal loan from hdfc bank. I regularly pay all emi but due to some reason i fail to pay my emi of month may 2020 on date and as per moratorium rule mentioned on hdfc bank site point number 4 and 5 my emi will be considered as a by default loan moratorium. But i ready to pay loam emi and regarding this got call from hdfc bank executive and do e payment of emi on date 12 may 2020 using online banking but on date 13 may 2020 bank deducted equal amount my emi on the name of loan manual hold charge. It is requesting to you please look in to the above complaint and resolve my preoblem

I have purchased the apple iphone on 08/01/2020 under the cashback offer which stated 5000 cashback within 120 days but it has been more than 120 days. Hence, i am writing to inform you that this problem of mine is to be sorted as early as possible and cashback amount should be reflected in my account.

This delay in these unfortunate time do not play a vital role in the promotion of the bank as the soul purpose of such offers are promotion and marketing. Looking forward to get your positive response at the earliest.

In the month of december 2019, i have purchased an iphone xr model with a cash back offer of rs 5000. Payment was done through hdfc bank debit card and full payment was made. The purchase was done from apple store, diamond plaza mall, jessore road, kolkata.

The card customer transaction slip shows i am entitled for a cash back of rs 5000 and same will be credited within 120 days from the last date of the transaction month. Till date i have not received the cash back into my hdfc bank account.

My transaction id is [protected].

It is already 4 months and still there is no credit of the cash back amount into my account.

Please expedite to get the cashback credited into my account.

I have a purchased a policy in hdfc life 20302458 on[protected].
When i purchased a policy, agent told me the amount of charges are 2.5 %, however after policy, they started taking other few more charges which is around 10%.

Now when i mailed them to discontinue to my policy, they told ur money will be given after 2 years, which was not told by agent.

When i called agent, number written on my policy document, she tolds she no more works with hdfc life.
I keep on mailing them, about stop of autodebit from my account, but they never reply in positive way, infact in very diplomatic way and no confirmation and no conclusive answer has been recieved. Infact they told my money is blocked.

Hi,
Olymp trade provide me ARN number for tracking amount.

also you can track withdrawal using ARN number Amount 21.95USD ARN 75332990120002210859116 and Amount 10.00USD ARN 75332990118002208410629.

Still amount is not credited to my account.

I had made a purchase of rs.21, 240.
When i was billed with the credit card statement i was shocked to see this amount converter to aggregator loan without confirming to me.

The said loan is not at all confirmed with me nor the details are shared with me, i do not want any loan of said format.

I have been deducted emis for the same under "offus emi" without any information.

Aggregator emi - offus (Ref# 09999999980512000029137) 21, 240.00 cr
13/05/2020 offus emi, int nbr:01, [protected] (Ref# 09999999980513005344828) 247.80
13/05/2020 offus emi, procng fee, [protected] (Ref# 09999999980513005344802) 99.00
13/05/2020 offus emi, prin nb:01, [protected] (Ref# 09999999980513005344810)

I wish an explanation and change in the statement generated and a resolution to the quickest.

I have bought my iphone11 with hdfc bank credit card on 06/10/2019 in sangeetha mobile store bangalore. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 220 days. I have asked in sangeetha store, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.

I have bought my iphone11 pro max with hdfc bank debit card on 11/11/2019 in mobile point kurukshetra. As mentioned by hdfc bank (To receive cashback of 7000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in apptronix, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.

I had purchased an iPhone 11 Pro on 21st December, 2019.
I still haven't received a cashback of Rs. 6000 from HDFC Bank even after 120 days from the purchase.

I have blocked my credit card even not using from past 5 months, but in this month renewal charge imposed on me. May i know that why it is so even after blocking.
I have chosen not to issue any card but u have issued card and also it is not delivered to me.
I am not interested in your card.   replace all

I bought an apple iphone xr

Date: 7th january 2020
Dealer: croma mum-phoenix market city kurla a123 mumbai 400070
Billing amount paid: rupees 49, 900.00
Mode of payment: hdfc debit card

Cash back of rupees 5000 was suppose to be credited in my hdfc bank account within 120 days but yet not received.

I request the authorities to kindly take action for the same.

Hdfc bank — one assist membership fee debited from credit card without any information

This is ajaish singh from kanyakumari district. I did not get any call from your one assist executives to renew one assist membership but today i got a message from your bank that

One assist membership fee has been debited on your card ending 5777. Membership will be processed and welcome kit dispatched shortly.

Pls deactivate this membership and refund my money back.

Why you people are forcefully activating this plan???

Pls resolve this issue.

I have cancelled my subscription on storytel. But the amount got deducted before the end date. I requested for refund. From the bank I received a message stated that the transaction has been credited/reversed on my debit card. But the amount is not reflected in my account.

I lost my phone a day prior to lockdown v1 and has become much of a hassle for me ass i am unable to furnish a few transactions at priority and using special services entitled to my debit card. If you could please provide me my cx id on my registered email id?

I tried reaching the cx care but was unable to be redirected to a no. Where i could probably speak to an executive.

Hello i have purchased iphone 11 pro on date 8/1/20 with the scheme of 6000rs cashback with the card but it’s already 5 months from the purchase still not received the cashback or response from the mail I wrote for the complaint and customer care are not answering the call

Hi team i used 30000 on credit-card transaction it convert to AGGREGATOR EMI what is this. please cancel my AGGREGATE EMI Please help on this
HDFC AC NO - [protected]
credit card no:[protected]
mobile: [protected]

Dear sir / madam,

I am writing to you to raise an issue about: loans moratorium issue

Dear sir,
I had applied moratorium for apr'20 and may'20, and approval massage conveyed by bank on 4may20, details are as follows...
"quote
Accepted. We will process moratorium for april and may emis for loan no. 62237462. If emi for april 20 has been debited, you will receive a refund within 30 days.
Unquote"

Today your bank loan emi deducted from my account rs.7827 while we already have moratorium for apr and may'20.

Looking forward for your kind support and action please.

Best regards,
Ankit singh
+91 [protected]

It occurred on: 7/05/2020

I will be very grateful to you if you help me in crucial time. (Lockdown stage)

I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.

Yours faithfully,

Ankit singh

: loan no. 62237462
:

I had made a purchase of Apple iPhone 11 under the HDFC Bank cashback offer of Rs 6000. It was purchased on 08-Jan-2020 from Aptronix Bangalore. The 6000 cashback was supposed to be credited back to my HDFC diners club black card by now which was mentioned time of 120 days and it's still not credited. Please let me know when will I get back the amount. Thank you

Deactivate my one assist account

I purchased iphone 11 pro in jan 2020 and i was told that i would get a 6k to 9k cashback within 90 to 120 days.
I have tried using the contact us option of hdfc but it does not have a relevant category to raise the complaint.
Even though i submitted it under some category the ticket acknowledgment was not received.
Can someone please look into it and resolve the issue.

Details

Gurvinder singh preet
4854 xxxx xxxx 4260