HDFC Bank Complaints & Reviews

Hdfc bank — one assist membership fee debited from credit card without any information

This is ajaish singh from kanyakumari district. I did not get any call from your one assist executives to renew one assist membership but today i got a message from your bank that

One assist membership fee has been debited on your card ending 5777. Membership will be processed and welcome kit dispatched shortly.

Pls deactivate this membership and refund my money back.

Why you people are forcefully activating this plan???

Pls resolve this issue.

I have cancelled my subscription on storytel. But the amount got deducted before the end date. I requested for refund. From the bank I received a message stated that the transaction has been credited/reversed on my debit card. But the amount is not reflected in my account.

I lost my phone a day prior to lockdown v1 and has become much of a hassle for me ass i am unable to furnish a few transactions at priority and using special services entitled to my debit card. If you could please provide me my cx id on my registered email id?

I tried reaching the cx care but was unable to be redirected to a no. Where i could probably speak to an executive.

Hello i have purchased iphone 11 pro on date 8/1/20 with the scheme of 6000rs cashback with the card but it’s already 5 months from the purchase still not received the cashback or response from the mail I wrote for the complaint and customer care are not answering the call

Hi team i used 30000 on credit-card transaction it convert to AGGREGATOR EMI what is this. please cancel my AGGREGATE EMI Please help on this
HDFC AC NO - [protected]
credit card no:[protected]
mobile: [protected]

Dear sir / madam,

I am writing to you to raise an issue about: loans moratorium issue

Dear sir,
I had applied moratorium for apr'20 and may'20, and approval massage conveyed by bank on 4may20, details are as follows...
"quote
Accepted. We will process moratorium for april and may emis for loan no. 62237462. If emi for april 20 has been debited, you will receive a refund within 30 days.
Unquote"

Today your bank loan emi deducted from my account rs.7827 while we already have moratorium for apr and may'20.

Looking forward for your kind support and action please.

Best regards,
Ankit singh
+91 [protected]

It occurred on: 7/05/2020

I will be very grateful to you if you help me in crucial time. (Lockdown stage)

I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.

Yours faithfully,

Ankit singh

: loan no. 62237462
:

I had made a purchase of Apple iPhone 11 under the HDFC Bank cashback offer of Rs 6000. It was purchased on 08-Jan-2020 from Aptronix Bangalore. The 6000 cashback was supposed to be credited back to my HDFC diners club black card by now which was mentioned time of 120 days and it's still not credited. Please let me know when will I get back the amount. Thank you

Deactivate my one assist account

I purchased iphone 11 pro in jan 2020 and i was told that i would get a 6k to 9k cashback within 90 to 120 days.
I have tried using the contact us option of hdfc but it does not have a relevant category to raise the complaint.
Even though i submitted it under some category the ticket acknowledgment was not received.
Can someone please look into it and resolve the issue.

Details

Gurvinder singh preet
4854 xxxx xxxx 4260

Sir i am availing a jumbo loan and i want to close jumbo loan but no one is helping
i visited 12 times branch and call to 100 time customer care

now i am fully irrirtate

kindly help

I bought my apple iphone 11 in january.
I was promised i will receive 6000 cashback. More than 3 months have passed i have not received cashback
In hard timew of covid 19, i am short of money. It will b great you keep your promise
I have receipt where it is written you are entitled for csshback 6000 which you will receive in maximum 120 days!
I dont know what are you policies or customer prefrences but its already more than 120 days
This is the third time i am complaining
I have also reference no. Of complaint
Bank behaviour in such hard times is not appreciated
Its the third
Please tell me how many more times i need to complaint so i get my cashback

Please help

I have purchased a iphone 11pro on 20/01/2020 but I haven't received any cashback yet it's more than 120days now please kindly look into the matter

I purcahsed iphone 11 on 19/12/19 and i was suppose to recive cashback within 120 days of ending of transaction month. Contacting customer care has been a nightmare. Can you pls guide me on how this can be resolved.
I had huge hopes from HDFC on being a good bank with better customer service. But so far i dont see them delivering on it

Hi this is NAGENDRA R
Am purchased a I phone through Hdfc credit card 4 jan 2020 that time bank people are told to me you will receive cash back of 6000 within 120 days still am not getting any cash back it's already over 120 days there is no response from HDFC Bank Please check and update my account please reverse the payment ASAP

I bought an I Phone with my HDFC credit card on 8th Feb, 2020 as it was offering a cashback of 6000 INR. It has been more than 3 months and I have not yet received the cashback. Why do you provide such services if you can't satisfy customer on time?
Kindly help as soon as possible and do something from your end.

Transaction ID: [protected]

I purchased a product at Reliance Digital, I swiped for ₹24, 993.01 and I should be receiving a cash back of 10% within 90days but till now I didn't receive the cash back amount. The data of transaction was[protected], and Chq./Ref.No. of transaction is [protected].

Hi,

I have purchased an iphone xr using hdfc credit card on 25th december 2019 from reliance digital. While purchasing the same i was told that i will receive a cash-back of ₹ 5000 within 120 days, and today is 13th may 2020 which counts to 140 days in total, this is obviously more than 120 days still i have not received any cash-back yet, can you please help me on the same..?

Thanks

Hi,
Myself Ashish Saini
Amount of rs 17.70 has put on hold at 08.05.2020 from my account without any reason. When did it will be cleared?
I want my money back asap

Hi,

I have received a message from the HDFC like Rs.6000 has been debited from your account. I have not done any transactions withdraw today.Please check this and raise the complaint.

MCTF ATW 11-05

This is the wat given in my message

My name is harinder pal. I have loan in hdfc bank.. emi of 9407 .. during this moritiorioum.. this month i am unable to pay emi.. but my balance is available in account.. today i got debited 8708 rs loan manual hold charges.. what type of charges are there.. i want my refund back to my account bcz i have to pay my emi