[Resolved] HDFC Bank — mctf transaction dr. (account no. : [protected], a/c holder: paras ghai) | |||
I have made an online payment of application fee for rs 5, 390 as on 16/01/2019 using my hdfc debit card. The same got processed successfully as on same day (And it was an otp-based debit), than after this transaction an auto-debit by hdfc bank has been made stating 'mctf 16/01' for the whole / same amt. Of rs 5390 (For which i am totally unaware for which purpose, it has been deducted from my savings a/c)'. I confirmed from original beneficiary (Satac adelaide) about the same, but they said only 16/01/2019 is charge is applicable to them. Rest they are also unaware of 18/01/2019 deduction of rs 5390/- which has no reference no. As stated in my bank a/c statement. Was this information helpful? | |||
Feb 22, 2019 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Jan 22, 2019 HDFC Bank Customer Care's response Dear Customer, The Reference number for your query is HBL=[protected]. You will receive an Email response within 3 working days. -Zubin HDFC Bank Customer Assistance | |||
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