HDFC Bank Complaints & Reviews

Hi, i have taken a policy from hdfc life and when i enquired initially they said this policy as mutual funds. But as im not interedted in this policy im planning to cancel this. But there are no people from hdfc side to help us with the cancellation. The free lock in period they are giving is only 15 days and if im not canccelling it within that days will hdfc bare my loss? Why dont you just understand the pain of consumers. Im a valuable customer of hdfc and holding an account for long period. As i was not informed the correct details abou the policy i want to cancel it. But the agents and the people in perumbakkam chennai branch is not supporting. During the period when i was availing that insurance they told like we are here to help you. Call us whenever you need anything. But the moment when i said i want to cancel the policy everyone changed. Nobody is there to support us.

Hi, i have salary account in hdfc 1 years back when i was working at that time. After that i changed company & they provided other bank account.. But am not used hdfc account am left the job because am consive that time and am going to my native. But my hdfc exsisted old salary account showing -7500 minus balance.
The bank converts my salary account converted into savings account & charged monthly.. Now its 7000 negative balance. Without my permission how can the bank convert my salary account into savings account? Even they are not intimated verbally... According to rbi guidlines on savings account banks not charge even its negative balance.

Name sowmya d p
My account no [protected]
Customer id 71904993

Please justice to me. 7500 is huge amount to me. What is the solution?
What is the action will take against this bank.

Charge me annual fee for life time free card.
I was receive first bill statement on 16.11.2018 and no mention ant type of charges in statement when i deposited all money then received 2nd statement for annuel fee charges+over limit charge+cash deposit in bank charges. How possible when cards is life time free and cards receive in august 2018. When i call in custmer care on 18.11.18 and ask him to what is this please close my card immediate then they are given to me surety for reverse all the charges i have call recording but i am received another statement 16.1.2019 with all the charges with include late fee charges. I am call again customer care but employee clearly said to me sir charges to bharne padenge. I have call recording. What i do
Contact-[protected]

Myself hitendra toward holding an hdfc bank credit card. I would like to bring to your notice that is due payment.

Moreover i would like to complain towards your hdfc credit card collection department 3rd floor shivalik-3 drive in road ahmedabad-380052 that mr. Harshal dave and hemraj and lalji bhai desai mobile no. [protected] came to my residence three to five time without any appointment or advance letter for collection of dues, when i demand the authority letter they refused to us and told that i am manager of hdfc credit card division and i asked please produce the documents dues of collection and rbi guidelines, he refused to me and he misbehaved to me and my family members he tried to harass us and created a lots of disturbance. They did not properly behaved with us and they were very aggressive too and forced us to make payments and refused to go from our house, we have the voice recording with us for the same.
He behaved like illiterates and were shouting very loudly out of my residence gate this disturbed my neighbors a lot. (Voice record by us)
They are not all civilized and without any document evidence they come to our resistance and disturbed us.

Moreover inspit of telling that my father doctor advice me not to take any tension and take rest so i requested to him please talk respectfully, gently and talk properly or you write a letter i will reply you rather he was blackmailing me that he is a bp patient and can die and for this the cardholder will be responsible (Voice recording).
So i request please don’t send this type of patient for collections to any card holder and request you to please send a letter for collection and appointment with us or go with rbi guidelines but not to harass me.
Moreover they don’t follow rbi guidelines and instruction and force they harass the card holder for collection
I have already done complain to hdfc credit card customer care compliant on telephone, hdfc on line, police compliant and we have the recording of conversion of mr. Harshal dave and hemraj and lalji desai which is available with me
I again request to hdfc bank please follow the rbi guidelines and law don’t harass to me and my family members and neighbors.
Please revert back to us and so that i can respond you soon
If you want to hear me personally please send me hearing date and time.
Thanking you

Yours faithfully
Hitendra tiwari
[protected]

I visited to hdfc bank branch bikaner (Rajisthan) and there is an employee name as andrea i freezed my net banking and debit card due to suspicious transaction i visited and met her for active my account she give me a form some process she said your net banking is active mam and the new debit card will be issued after some days and that will be submitted directly to your residence, after waiting for 15 days when neither of these happened i visited again there and asked andrea about this she said the account was in no debit so i make it in debit phase ie now your net banking is active i checked right there through my phone my net banking was not activated she said it will take some processing hours then i went back home after waiting for 3 days when my net banking was still off i visited again to hdfc bank bikaner and what did u saw the employees are chatting on her mobile phones that girl andrea when i asked her about my problem she ignored me like i am a begger there her behavior is extremely rude i never seen this kind of rude and irresponsible in a private bank like hdfc i do complaint it to the branch manager but he also dont took to much action at all.. The employee is unskilled, rude, and totally non functioning to her duty the hair unskilled employees to save there money rude behavior i m extremely uncomfortable with hdfc bikaner branch behavior and service... Zero out of ten

This is sureshkumar.
On jan 17th i tried to add an amount of 20500 to my payzapp wallet with credit card.

Amount is debited from my credit card. But not credited in my payzapp wallet.

Please check my transactions once.

Customer care is not responding from yesterday onwards, and toll free number is always busy.

I already sent a mail to support of payzapp still no respose.

Hi

Two months back i blocked my hdfc bank credit card last 4 digits are 7302. But after 2 months i received mail of credit card statement that your total dues of new credit card is 1063rs for a late fee.

I did not apply for any new hdfc credit card also not received any new card and not listed on net banking account also. Still hdfc bank customer care saying you're already received your new credit card they are not supporting for the new credit card issue.

Kindly request you to cancel my new credit card with 8308 which i don't have also cancel my all late fee of credit card also. Because in my net banking account there is no new credit card listed. The bank sending credit card statement which i don't have.

Name: vishal
Customer id: 63219080
Credit card number last digits: 8308
City: mumbai

Regards,
Vishal

I visited vijaya bank atm at 7.10 am today - 17.01.19 near vidyapeeta - banashankari - bangalore - karnataka and after waiting for several minutes, cash did not get dispensed.. I made a transaction of inr 9000, the same has been deducted in my account. I got an sms. Please reverse and do the needful. I am working professional at geltec ltd and stay near vidyapeeta. I have not got the reverse transaction sms till now

I have a max account with hdfc bank and the customer id is 62985519. The bank has charged me rs 885 for depository charges on demat account 14th january2019 which isn't used by me ever. I not even received any intimation via call/email/sms from the bank before deduction. Please take the needful action or let me know what needs to be done from my side.
Request you to consider my complaint and help me to get my money back and also to avoid further deduction in my account. Thank you.

I was trying to transfer my money-INR.9642/- from HDFC bank to my SBI account on 04th Jan'19 through BHIM Axispay UPI. But the transaction was initially showing as "Pending"Later on 09th Jan'19 the Status in the UPI has changed as "Success"

Reference id- [protected]

UPI[protected][protected]@AXISBANK[protected]TRANSFER

The amount is neither credited in my SBI account nor reflecting in my HDFC Account. This is very critical for me, please reverse my account. My dad is a branch manager in my SBI Home Branch, I have also checked the Transaction details with him. But no trace of the particular Transaction.

I have also spoken to BHIM Axis Pay, they concluded that its only an UPI which cannot store money like wallets and to check with Credit/Debit Accounts.

Good evening

My policy number is 20389381
20379379
I taken the policy on may-2018
Today i went to tambaram chennai hdfc life insurance branch to update my date of birth.

After finishing the request i ask my fund performance status and statement.

The customer service person told me to check the fund performance through online if i need to know my performance online what is the use of the branch can you explain me in detail what are the service provided in the branch i am not aware of check it online i ask repeated times he refused to provide me details i am very much disappointed.
So if i go to branch i will not get any details.
As a hdfclife policy holder i have the right to know my policy fund performance status and physical statement from branch.
So explain me that why should i continue the policy. Why can't i cancel my policy for this kind of service offered to me

Regards
M. Rani

I have received the following sms from bank:

Dear customer mandate referance no:hdfc[protected] issued to visu leasing and financepvtltd with value rs.436140 and frequency adho was rejected due to the reason 'drawers signature differs' received today for processing.in case of any issue please get in touch with your branch.

I have not given any mandate. Please resolve the issue.

I have an sb a/c [protected] in saraidhela branch dhanbad. The account was inactive for 1 year and minimum balance of 10000/- was not maintained till 1 year. Each month i get sms of penalty of 600/- as non maintainance charges. Since i am not staying in dhanbad for more than 1 year i decided to close this account. I approached the branch, and the officer told me to pay 8703/- (Negative balance) +300 (Closure charge) total 9000/-. They also insisted to maintain the account, bank will waiver the penalty amount. I decided to pay the amount and close the account permanently. I approached the cashier with amount and told him that i am paying this to close the an account. The cashier alerted me against this and told me that there is no such rule. He contacted the head office and confirmed it. I didn't pay the money
He suggested me to close the account from mine nearest branch without penalty. It is surprising that two officers of same bank is giving contradictory statement. Which i have to believe?. How i close this unwanted account?

I am getting frequent calls from HDFC regarding personal loans . I have put the number in DNC almost twice. It has exponentially increased past 2 weeks. I get call almost everyday during officer hours and afternoon nap time . It's really irritating and disgusting to get stupid calls everyday .

The numbers come from new number every time and blocking does not work.
I noted down two of recent numbers.
[protected]
[protected]

Filling up DNC does not work. What should I do ?Shall file a court case against HDFC for mental harassment and charge a hefty fine? I hope the message is read by bank officials and taken seriously.

My fastag was blacklisted in the month of october 2018 due to insufficient balance. I recharged the account on nov. 1st before my long drive to native place. But found that the account was still blacklisted. I immediately called the toll free number requesting them to enable my account. The request was taken and they said that request has been sent to back end team to enable the same and will take 3 days to complete. But this did not happen and i have requested atleast 10 times and still the issue is the same.

Dear mr. Murali. S
Customer service officer
Hdfc bank ltd.

Query reference number: [protected]
Before educating me about finance bill on gst, i think maybe you do not know the matter so just read the mail, i wrote you on dec 7, 2018 with deposit slip attached.
It was for finance charge of rs. 8578/- for late payment, which you have charged on my 4th december 18 statement. I write you that i make payment on time with proof of deposit slip and sms from bank, then you revers the finance charge in 4th jan 19 statement but same time impose gst rs. 1544/- on it, and don’t tell me that you revers the charge because of our relationship, you revers because it was you fault and you know it.
For your fault why are you picking my pocket in the name of gst, you should pay it form your pocket.
And please do not teach me gst again, i don’t have gst no. Pay it yourself and revers my money asap.

I have purchased samsung galaxy s9 from elante mall, chandigarh on which i was supposed to get rs 6000 cash back in 90 days but now it been 120 days and and i have not updates. I called hdfc helpline first they told me to contact point of purchase and they said wait till second billing cycle which means 30 days more. Please look into the matter and i want my money back this is nearly harassment that one has to run for cashback offer bank to bank.

I had my insurance policy renewed for my car through policy bazaar with the service provider being hdfc ergo. Now the issue is that car is registered in the name of my wife who is a sole proprietor of a company. During renewal, i took the policy in the name of her company as i believe both are same entity. There was no advice given by the policy bazaar agent in not to do it. The insurance was renewed. Now when my car met with an accident they have rejected the claim stating that the names do not match in the rc book and the insurance. My question is that how did they (Hdfc ergo) issue me a policy when there was a mismatch in the rc book and the insurance form, when they do look at these documents at the time of renewal. Isn't it a deliberate attempt on the part of policy bazaar and hdfc ergo to dupe the customer by having a reason to not pay for the insurance? On top of it there were so many incorrect advises given to my the hdfc ergo representatives that i am still not sure what is the real procedure.

There is more to come. I have been desperately trying to change the name in the insurance form so that it matches with the rc book and to avoid the repeat of the above issue. It has been 9 days and still haven't received anything from them when they had promised to address it within 2 days. Looks like it is their well planned strategy to not provide the updated document so that they do not have to pay for the insurance. I feel really lucky that i didn't trust policy bazaar as well as hdfc ergo with any of my family's health plans as that could have been disastrous.

I want to bring this to the notice that i bought a credit card from hdfc in the year 2009. There were payments which i was supposed to pay and requested for settlement. Settlement was requested as the amount and interest was too high to afford. Later i made all payments. It is 10 yrs now and i can see the negative marking on the credit score.

No one is responding to my queries and no one is taking the responsibility for the same.

I want explanation for the same with the amount i used and amount i paid. I am now very serious to take this matter to the next level.

When i was working for hdfc bank i taken that demet account and i paid that fee also around 500 but after few month only i close my demet account but why they again debited my money 885 rs on 14/01/2019
My i know with whom permission his debit happen as i told i am also banker without any customer notification how bank can debit that money
Please refund my money or i will compline this incident to rbi
Kumar abhishek
Ac no - [protected]