[Resolved] HDFC Bank — memo present on account

[Resolved] HDFC Bank — memo present on account

A Anshul_mishra

I recently did my re-kyc for the second time and it has been more than a month and also visited hdfc bank personally more than twice. I received sms saying my account status has been successfully changed from blocked to active. But when i do online transaction, following is the message received with transaction failure: there is a memo present on the debit account, transaction declined. Was this information helpful? No (0) Yes (0)
May 15, 2020 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Apr 14, 2020 HDFC Bank Customer Care's response Dear Customer, We sincerely apologise for delay in respond to your query. Your query has been shared with concerned team for further action. Do note, due to the current COVID-19 situation and to prevent further spread of the virus, we are operating with limited staff. It may take us some time to get back to you. We request your patience and support under these unprecedented circumstances. -Zubin HDFC Bank Customer Assistance
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