[Resolved]  HDFC Bank — misguide to buy one assist policy

Dear sir,
Hdfc credit card sales person insist me to buy one assist wallet to protect my credit card. No amount will deducted from account confirmed by hdfc sales person. But, amount deducted form my account. I am not interested to buy one assist wallet. Kindly help us revert back my amount.
Regards:
Manish kumar
Mail:manish. Kumar. [protected]@gmail.com
One assist relationship no:3158874
Mob-[protected]
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Aug 9, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Manish,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you.

As per your request, plan has been cancelled vide Service Request number 2633644 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Brijesh

Team OneAssist.

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