HDFC Bank — money got deducted and session expired during online admission

Address:PAP Complex, Jalandhar, 144401

Hi,
I was doing the online admission on ignou website and done payment of rs 6830 and session got expired in midway. Amount has been deducted from my account.
Please attached screenshot having transaction details.

My acc details are:
Cust id: 59641588
Acc no: [protected]
Branch: pap complex, jalandhar
Please look into this matter and refund the money which got deducted from my account.
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HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 19, 2019
HDFC Bank Customer Care's response
Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you within 2 working days.

-Nadia
HDFC Bank Customer Assistance
Sep 20, 2019
Updated by Love Batra
Thanks, I will wait
Sep 23, 2019
Updated by Love Batra
Hi HDFC team, please provide latest update on this because In am still waiting for money to be credited back to my account
Complaint comments 

Comments

Need to reduce my credit card limit from 90000 to 40000.
Already i requested for Cancellation of One Assist Membership. But still now membership not cancelled and Again its renewed and amount debited from my Credit card. Its very worst service and return my amount and cancel the membership. This membership not use for me.

Relationship no : 1259808

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