[Resolved]  HDFC Bank — money not transferred to the account

Address:Paschim Medinipur, West Bengal, 140301

I transfer money 5000 & 3000 from PAYZAPP application to my account. the transactions no are[protected]aM00rS2 and[protected]uC63wF5 . but the amount is not transferred into my account. while from the application status is done as transfer ok. the transacton dates is[protected]. till date[protected] no payment is received into my account. plz look into the matter and get me notify where my payment is.
Mandeep Singh
[protected]
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Dec 2, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 31, 2017
HDFC Bank Customer Care's response
Dear Customer,

Request you to please provide us your registered contact details & transaction details on the below Link: bit.ly/2aJ9wGW with the ref ID PZ[protected] in the comment box for us to track it. -

Anay
HDFC Bank Customer Assistance
Complaint comments 

Comments

ref ID PZ[protected]
Dear Sir,  

I want to notify you that I am using Payzapp HDFC App to transfer money. And on date[protected], I transfered money Rs. 5000 & Rs. 3000 from PAYZAPP application to my SBI Account. The transactions no are[protected]aM00rS2   and[protected]uC63wF5 respectively. But the amount is not transferred into my SBI Bank account. The bank representatives of SBI also verified that no payment is received to my A/c. while the application status is done as transfer ok. The transaction dates is[protected]. And now till date[protected] no payment was received into my account. And no refund was also given to me by Payzapp. Please look into the matter and refund my Rs 8000/- as soon as possible.

Thanking You,

Mandeep Singh
[protected]
[protected]
[protected]@gmail.com

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