[Resolved] HDFC Bank — Money taken but my application is not moving.

[email protected]

from Chilakalurupet, Andhra Pradesh

Address:	700102
Website:	onlineinsurance.hdfclife.com

I have purchased hdfc life term insurance policy online on 6th june 2017. Apllication no.[protected]. I submitted the document online and mailed also on 7th june. I was told once document are submitted i will get a call for medical but no call cam eyet. Whenever i call customer care they don't have a clear answer why it is delaying and they will just say that it will be on priority and anything.

This was really not expected from hdfc but today is 21st june and i am feeling helpless.
If now they are doing like this, what they will do with sum insured in future i am not sure.

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Jun 28, 2017

Complaint marked as Resolved

Its not resolved everyday they don't have any answer and they say i am escalating to higher management. I guess higher management is sleeping.

HDFC Life customer support has been notified about the posted complaint.

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Comments

arunrbsk

from Patna, Bihar

Beware to HDFC LIFE company, because it is fraud insurance policy provider to public. The employees of HDFC life cheat the public by saying false benefit about policy, because i sufferred after taking a policy of Rs 25000 classic sum assured policy

HDFC Life Customer Care's response, Jun 22, 2017

Hi, kindly write the concern to us at [email protected] from customers registered Email Id for us to look into it. Alternatively, you may also submit the complaint letter duly signed by the customer to any of your nearby HDFC Life branch in your location.