[Resolved]  HDFC Bank — My account is blocked even after address verification

My HDFC salary account has been blocked since 22nd July when I requested a change for my mailing address.

The HDFC personnel from Bavdhan area Pune Branch visited twice to do the verification. I even received confirmation letters twice that my address has changed. Still my account is blocked. The bank staff keeps saying it will be done in the next few days, but it's still blocked

All my payments are stuck.

It's the worst situation for me. I never expected such challenges with a reputed bank like HDFC.

I have visited the bank at least 5 times, calling and texting everyday to find the resolution. The last update I got from the branch is that they have again sent my verification document and mailed the backend team to unblock my account.

Please get my account unblocked. This is very disappointing.
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Sep 8, 2022
Complaint marked as Resolved 
It's resolved today.
HDFC Bank customer support has been notified about the posted complaint.
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