[Resolved] HDFC Bank — my credit card returned back

guankur

Address:

Pune, Maharashtra, 411057

Hi team,
I have applied for the credit card but when the delivery boy came, i went to my home town. I asked delivery boy to come on 30 th january and after 30 th january but he did not come at that time. After that with in 2 days i got a mail that my credit card has been returned back to hdfc chennai office. I called customer care no but i was not able to connect with customer care person.

My query i want to take back my credit card.

Thanks
Ankur gupta
[protected]

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Mar 25, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 21, 2019

HDFC Bank Customer Care's response Dear Customer,

We are fully sensitized to your comments expressed with regard to your credit card. We wish to inform you that we have arranged to dispatch your HDFC Bank Times Titanium credit card to your registered mailing address through Blue Dart courier via AWB # [protected] on 21/01/2019 and same is undelivered due to address incomplete, need Department name and extension. Hence we request you to contact our Phone Banking officers at any of our 24-hour Phone Banking numbers mentioned in the below URL https://bit.ly/2wwwruX.

-Zubin
HDFC Bank Customer Assistance.