[Resolved] HDFC Bank — my credit card status online showing disapproved

Prince Chakraborty2019

from Brahmapur, Odisha

Address:

Kolkata, West Bengal

Mr amit who was the representative from hdfc bank kolkata had all my documents verified and i submitted him and signed all his documents.
Then i received many calls from the bank for the credit card address verification.
My present as well as my office address was verified.
I received sms also regarding the verification process and all got completed. The digital verification was also successful.
However today i logged in the system and found its showing disapproved.
Why it got happened i received 2 other credit card also from icici bank on the same documents and address. And both icici and hdfc was done at same day same time by separate representatives.
As per rbi guidelines without proper reason.
My mobile no given was [protected]
My email id given as prince. [protected]@gmail.com

Was this information helpful?

No (0)

Yes (0)

Oct 19, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Sep 15, 2018

Updated by Prince Chakraborty2019 I need my credit card asap

Sep 16, 2018

Updated by Prince Chakraborty2019 My credit card application no is 18I[protected]E1

Verified Support

Sep 16, 2018

HDFC Bank Customer Care's response Dear Customer,

We can help with that. Please write to [protected]@hdfcbank.com with your Card application number, mode of application, date of application, complete address of branch if you applied at one, complete name and your contact details. Visit here https://goo.gl/1VtDj3 for help with branch address. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance

Sep 17, 2018

Updated by Prince Chakraborty2019 What is the reference no

Sep 17, 2018

Updated by Prince Chakraborty2019 I send the email with subject line TTU[protected]

Sep 17, 2018

Updated by Prince Chakraborty2019 What is the status of my complaint

Sep 18, 2018

Updated by Prince Chakraborty2019 How long more it would take for my complaint to get it resolved and when i would be receiving my credit card

Sep 20, 2018

Updated by Prince Chakraborty2019 Still i am not getting any update when i would be receiving my credit card.. Sent email with follow ups to [protected]@hdfcbank.com email id

Sep 23, 2018

Updated by Prince Chakraborty2019 No one seems to solve my problem... I mean there should be some escalation procedure.. So much delay..

Sep 24, 2018

Updated by Prince Chakraborty2019 Whom to contact it seems no one is replying me bck on [protected]@hdfcbank.com email address

Sep 24, 2018

Updated by Prince Chakraborty2019 I an going to file a law suit in regards to my complaint.. I this is is the only way left

Sep 27, 2018

Updated by Prince Chakraborty2019 I still haven't received any response from Mr Neville for my complaint registered its being a month now...