HDFC Bank — My welcome kit has returned undelivered without notification

Address: Venkatagiri town, Nellore district andhra pradesh

Hi Banker,

This is to Inform you that my welcome kit has not yet delivered and still its returned, I don't know to whom you have given the delivery job but I didn't receive any mail or any mobile number which is working to contact whether my delivery is getting delivered I don't know who is that person to deliver my welcome kit I am still waiting for the past 7 days for this kit to deliver but I am getting an SMS on Saturday stating that your delivery is on successful and return no one came to the home to the address which I am here and not even the delivery partner