HDFC Bank Complaints & Reviews

Hi,
I have added 20k to the payzapp wallet and it is deducted from my saving account but the amount is not added to the payzapp wallet.

Need urgent action on this.

LAN[protected]
I have applied for a top up loan 2 months back because one of representative from Bangalore Whitfield
name: Rinto KV.
Email: [protected]@hdfcsales.com gave me someones number to discuss regarding this. so new guy send me a link to do payment and docs.
After full payment and doc submission, I received one approval email.
But during disbursement neither Rinto nor anyone now helping to me.
So...

I have made a 300000 rupees of IMPS transaction and got timed out message but the amount got debited from my account and recipient didn't recive the amount, it has been 20 hour neither I got my amount not recipent recived the amount, please help

PRAN:[protected].

Submitted KYC additional documents (as per request) on 1st March 2022 to [protected]@hdfcpension.com. Followed up on 11th Mar 2022. No response.

Sent KYC Additional documents on 25th Mar 2022 to kcra.[protected]@kfintech.com and request was forwarded to [protected]@hdfclife.com, [protected]@hdfcpension.com, [protected]@hdfcpension.com. No response till date.

To do a KYC verification, I wonder why it takes more than 1 month 1 week ?

Could you please report this complaint to my POP service provider HDFC PENSION MANAGEMENT COMPANY LIMITED.

My payment of Rs 1, 770.24 has been put on hold from HDFC side. I don't see any reason to put my money on hold.
I request you to look into this issue and resolve it as soon as possible.

Dear sir/ mam

I had taken insta jumbo loan on nov 2022 and i have pre closed the loan 21/3/2022
1. Loan Name: JUMBOLOAN
2. Loan A/c No:[protected]

Plse arrange the noc asap

HDFC is one of the pathetic and worst bank ever seen in my life. their personals are talking very rudely and not sense of how to talk with customer

My number was getting deactivated long time ago and when i visit my nearest branch for number change. first they say it will be done thru netbanking ( surprisingly they don't have option to update mobile number thru netbanking ) then I again visit the branch, after filling a form, they said it will be updated within 7 days. after two days they told my that my application is getting rejected because i was not using this account from a long time and have some negative balance in it.

I told them that i want to update my number so that I pay settlement account. but they say that first i have to pay the negative amount and then they will update it in system.

Is that a valid reason, I just to update my number so that i will use this account in future.

I never use HDFC in my life ever again ... they ruined my credit score as well

I am having a credit card ending with1927 in your bank .Due to some medical emergency i was late to make payment of card and informed same to executive of your bank on call .
I marked a mail in last month for charges but no communication recived for same. .
This month again unethical charges are levied on my card without any communication .
U guys blindly leving charges on my card (approx inr 7000 this month and approx in last month) .
Look like you guys are making business by such type of loot .After so many mails no reversal and regret yet recieved on my last marked mail last month.

This is my last mail either please revert shamefull charges else i am going to legally sue you guys in consumer court and bankkng ombudsmend

Regards
Bhanwar lal kumawat
credit card : 457704****1927
Mobile number :[protected]

Sent from my iPhone

I paid 20000 rupees in credit one-time settlement as offered by hdfc bank ( credit card number [protected]) in April 2012. recent I observed that hdfc issued a bad report to cibil agency and also reported as a default payment history from 2018 to 2020 and I settled the issue in 2012 then how can payment history come in 2018. so hdfc bank willfully doing this one and banks rejected my credit card also. so I am requesting here to order hdfc Bank to correct his report to cibil agency and also 1000000 (ten lakhs rupees for damage to my reputation and for my mental agony.

Abhishek Chauhan
Mon, Apr 4, 10:45 AM (2 days ago)
to vsrangan, Customer, lakshmis, lata, ajaya

Reminder !
Kindly return my money .

On Fri, Apr 1, 2022 at 8:48 AM Abhishek Chauhan wrote:
Dear Pankaj Tripathi,
Thank you very much for giving me my documents.
But the fee which I have paid to your lawyer and your bank. When will I get that?
I didn't even get a loan and my money was gone.
I should get my money back.

On Thu, Mar 31, 2022 at 6:55 PM Customer Complaints wrote:
Dear Mr. Chauhan,

Documents submitted by you will be handed over by Mr. Bhupendra Singh, Mobile no - [protected] in Haldwani as per your request.

With respect to the refund request, necessary clarification has been already shared to you in the earlier mail dated 23.3.2022. We have nothing further to add on this matter.

We thank you for your relationship with us.

Yours Sincerely,
Pankaj Trivedi

[protected] Original Message[protected]
From: Abhishek Chauhan [[protected]@gmail.com]
Sent: 31/03/2022, 9:06 am
To: customer.[protected]@hdfc.com
Cc: [protected]@hdfc.com; [protected]@hdfc.com; [protected]@hdfc.com
Subject: [External]Re:[protected]/DEH, 00469183, Complaints Website/Poor Experience/Poor Experience

Warning: This email is from EXTERNAL source. Exercise caution while opening attachments / links.
Mr. Pankaj Trivedi

Please also see my mail dated 24.03.22. In this I have written clearly. And you return both the documents and the money. Why do we go to collect?
After taking money you are saying that it is not refundable. While taking the money, your team had said that this money will not be refunded.
And I have not given free money to you guys.


On Wed, Mar 30, 2022 at 6:44 PM Customer Complaints wrote:
Dear Mr. Chauhan,

Please refer to our earlier mail dated 23.03.2022, where in necessary clarification is already shared with you.

You may collect the documents from our Rudrapur branch on 01.04.2022.

Pankaj Trivedi

[protected] Original Message[protected]
From: Abhishek Chauhan [[protected]@gmail.com]
Sent: 30/03/2022, 10:10 am
To: [protected]@hdfc.com; customer.[protected]@hdfc.com; [protected]@hdfc.com
Cc: [protected]@hdfc.com
Subject: [External]Re:[protected]/DEH, 00469183, Complaints Website/Poor Experience/Poor Experience

Warning: This email is from EXTERNAL source. Exercise caution while opening attachments / links.
Reminder !

Still waiting .

On Tue, Mar 29, 2022 at 9:56 AM Abhishek Chauhan wrote:
Reminder !

On Thu, Mar 24, 2022 at 10:03 AM Abhishek Chauhan wrote:
Mr . Pankaj Trivaedi

You people who wasted my time of two months and on the last movement it was said that there is a some deficiency in your document.
And while taking the payment, you did not say that this is a non-refundable fee.
Cancel both these loans of mine and return all my documents which are in your bank and submitted fee.

On Wed, Mar 23, 2022 at 5:19 PM Customer Complaints wrote:
Dear Mr. Chauhan,

Basis the preliminary legal review done by legal departments, there are certain legal discrepancy wrt to legal documentation provided by you. We are unable to process the loan application due to same. Kindly get in touch with the panel advocate Mr. Rastogi on his mobile no [protected] for further assistance.

Further we would like to inform you that the fees paid by you is non refundable and the same was digitally acknowledged by you while making the online payment. You may also refer the MITC on our website- www.hdfc.com.


Pankaj Trivedi

[protected] Original Message[protected]
From: [[protected]@gmail.com]
Sent: 22/03/2022, 9:11 am
To:
Subject: [Complaints Website]Poor Experience

I got the home loan transferred to your bank about 2 months back and applied for a top up loan. which has not happened yet. After two months, it is being spoken on behalf of your legal. Some deficiency in your documents, complete it.

Please tell me whether any loan takes that much time. While this loan amount is also not much.

You guys wasted my time of 2 months. Whereas I also paid full money for you guys.

Now I want to cancel both these loans.

Please return my full fee including lawyer fee and all my documents which are with your bank, be returned to me in a week.

Dear Sir,
Hdfc bank ne mera savings account : [protected] dungri branch me rule of lien lagakar account minus me kar diya tha. Jiska amount app 49000 savings account me se deduct karne ke baad bhi credit card ke account me add nahi kiya aur naye bill me bhi wo amount add hokar aayi. To jab payment katna hoto rule of lien lagate he to amount milne ke baad add kyu nahi kiya. Galti bank kare aur penalty ham bhare? Waah bhai waah.br...

I have my email registered with Bank, but still I get SMS only no email as I have a touring job and not always SMS do come to me so I have to rely on email to get OTP. Please resolve asap.

I made a payment using HDFC netbanking option to pay ICICI prepayment home loan on 4th April 2022 with the Ref No.[protected] under the narration of [protected]-CITRUSEAZYPAY of amount 116000.

However this transaction never got success and amount was not reflected in ICICI dashboard.

When visited ICICI home loan they mentioned same thing and suggested me to check with HDFC bank.

Visited HDFC bank and gave background as such no update.

This amount is critical against my home loan and needs immediate attention

My father Mr. B. L. Choudhary had recently taken a loan from HDFC bank, the loan number is[protected] for which EMI was fixed at Rs. 12, 114/- per month. When he went to sign the papers at the branch he was made to sign a huge bundle.

The next month he got a call from one of the employees of the branch who was coordinating all the loan processing namely Mr. Manoj and he said that a service charge amount of 2168 will be debited separately as they miscalculated some amount and that its a one time thing.

After this my father did not get any messages. Recently he got the following 2 messages:
1. HDFC Ltd. installment of Rs. 12114 twds Ac 66xx809 with UMRN SBIN[protected] is being processed for ACH debit on 05-jan-22 from your bank account number 52xxx111. Please maintain sufficient funds in your account. If the account is not debited within 3-4 Bank working days, kindly contact HDFC Limited.

2. HDFC Ltd. installment of Rs. 2168 twds Ac 66xx74 with UMRN SBIN[protected] is being processed for ACH debit on 05-jan-22 from your bank account number 52xxx111. Please maintain sufficient funds in your account. If the account is not debited within 3-4 Bank working days, kindly contact HDFC Limited.

Upon inquiring, we found out that the 02nd instalment was going towards some insurance premium as a loan. We were shocked because my father was neither told about any such thing nor explained nor taken any consent regarding such a product. This is cheating by the team who fraudulently got his signatures on some papers without informing what it is for?

We requested the bank to unclub the 2 loans. How can two loans be clubbed in a single EMI? This is unfair. This is an attempt to mask the other Insurance which was converted into loan without asking without informing.
This is Fraud.
Now, for last 3 months the bank has been deducting penalty and not taking the EMI of the home loan even though an amount of Rs. 12, 114/- is in the account. The insurance was placed in the bunch of papers and signatures were taken surreptitiously. Why is the bank indulging into such fraudulent practice?
We have written many emails to HDFC but no result. Looks like they have dumb people who do not understand the issue or they are trained to act as if they do not understand this simple issue. No solution for last 90 odd days. Please help !

Sir, My wallet ID[protected] and with the balance of Rs. 60/- as of today
But right now received a message from HDFC Bank YOUR FAST TAG A/C HAS BEEN DEBITED FOR RS. 95 FOR ADJUSTMENT ENTRY ON 05/04/2022 @ 4:13:55 PM

[protected], at 13;01 approx i made a payment(through paytm QR code, exam fee of college 3120 Rs) amount has deducted but transection has failed. please refund the ammount as soon as possible, i am a student, dependent on my parents(retired).
attatching photos of transection with this application
waiting for refund_/\_.

Dear team,
My name is Vaibhav Goyal (V15188) .I worked as Teller in Sukhdevpura Branch, Jaipur, My last working day was on 27th january 2022.
From last three month i am struggling for my reliving letter .A numbers of times i visited to my last branch and received revert that due to system glitch same is not submitted at supervisor level .Now after even four month no one is even triying to provide same .
Such a pathetic service from Such a good bank.
You team is not understanding i have to submit same to my new organisation .I had done all formalities from my side then why u team harrasing me for same with no fault at my end...i have provided each and everything several times...

Please consider this as final request .If still not resolved then i will go to another legal platform for same .
Regards
Vaibhav goyal
V15188

To generate pin I have to enter 2 OTP. now the problem is 3 digit otp comes to the registered number but the email never arrives, i dunno why is it happening.

My fastage was charged times within 1 hour at Milk majra toll plaza at NH 73 (344) on 31/3/22. My fastage was deducted Rs. 80/- each time. My fastage wallet num is [protected].

I have bought my iphone13 with hdfc bank debit card on 14/12/2021 in Imagine Store, Mantri Mall, Bangalore. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in Imagine Store but they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.