[Resolved]  HDFC Bank — Negative balance against rbi rule

Address:	Ernakulam, Kerala, 682038
Website:	www.hdfcbank.com

I had an account in hdfc which was started when i was in my first company. I left the job in feb 2016 and there after i withdrawn all the amount in the account since i will not be receiving any more funds and not going to use further. Now when i got to check the account details i see that there is a negative balance of rs -2046 in it.

As per the rbi rule, "according to the rbi notification, banks should not take undue advantage of customer difficulty or inattention. Instead of levying penal charges for non-maintenance of minimum balance in ordinary savings bank accounts, banks should limit services available on such accounts to those available to basic savings bank deposit accounts and restore the services when the balances improve to the minimum required level.""

Also it says clearly that : as per a directive from the reserve bank of india (Rbi), banks have been asked to stop imposing charges for non-maintenance of minimum balance once the balance touches zero, the times of india reported. The central bank has also given the customers an option to approach the banking ombudsman in case lenders continue to debit charges on such accounts, creating negative balance.""

I have another friend of mine with hdfc bank having 8000 negative balance of the same reason.

We all will be forced to go through the banking ombudsman and write to rbi about this if no actions taken.

Please find the rbi note :https://rbi.org.in/Scripts/NotificationUser.aspx?Id=9343&Mode=0

Check the last quote of annex.

Thank you.

William shaji
[protected]
Willy. [protected]@gmail.com