[Resolved] HDFC Bank — new credit card not received

Fijo Francis

from Surat, Gujarat

Nov 6, 2018

Address: 395007

Dear sir,

I haven't received my new credit card from your bank. On 25/10/2018 i received the message that my credit card despatched through blue dart courier vide awb-[protected] on 23/10/2018. But i didn't receive the card and nobody contacted me. Kindly look into the matter urgently and do the needful and inform me.

Fijo francis.
Date 06/11/2018

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Dec 9, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 08, 2018

HDFC Bank Customer Care's response Dear Customer,

We request you to elaborate your concerns in detail and provide us the following details to [protected]@hdfcbank.com. 1. Name as mentioned in the card account, 2. Contact number as updated in the card account 3. Registered e-mail address. 4. First and last four digits of your card number. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail. We'll sort this out for you.

-Anay
HDFC Bank Customer Assistance

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Comments

mounika5

from Vijayawada, Andhra Pradesh

Nov 6, 2018

Good evening team today afternoon i got a call from your castomer care center the way of talking and behaviour of her is very patatic so take an action on her and teach her how to react or speak with customers

Bald

from Chandigarh, Chandigarh

Nov 6, 2018

Dear Sir,
Our Membership no is [protected] please cancel our membership ..
Our Mobil no [protected].
We again request please our membership cancel and we are interested for this and I inform to our bank .
Thanks. Baldev Singh